Gopuff Culture | Comparably
Gopuff Claimed Company
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
173
TOTAL
RATINGS
4954

Gopuff Company Culture

Gopuff Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

Gopuff CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Rafael Ilishayev / Yakir Gola Gopuff's CEO
Rafael Ilishayev / Yakir Gola
82 /100

Diversity at Gopuff

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Gopuff have rated Team, Manager, and Outlook as the highest categories they have scored

Women at Gopuff

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Gopuff have rated Team, Manager, and Outlook as the highest categories they have scored

Gopuff eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

38

Gopuff employees are 38% more likely to recommend Gopuff as a great place to work

56%Promoters
26%Passives
18%Detractors

Working at Gopuff

Working at Gopuff is rated highly by 173 employees, across various culture dimensions. Gopuff employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Gopuff’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Philadelphia, PA. See below in detail how working at Gopuff was rated by employees.

Overall Company Culture at Gopuff

A+

Overall Company Culture at Gopuff is rated A+

Last updated months ago

Top
5%

Gopuff ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 173 Employees

View Results
0
20
40
60
80
100
Admin
89
Admin89
Customer Support
89
Customer Support89
IT
88
IT88
Legal
86
Legal86
Engineering
85
Engineering85
Operations
80
Operations80
HR
78
HR78
Finance
77
Finance77
Product
77
Product77
Communications
73
Communications73

Gopuff Employee Reviews

Out of 719 Gopuff employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Gopuff improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From Gopuff Employees

  • What do you like best about the leadership team?
    Everyone is a hard worker, everyone is passionate and personally invested in the success of the company as we continue to grow
  • What makes you most happy at work?
    Working with business partners and seeing our startegic decisions/conversations materialize
  • What is most positive about the culture and environment at your company?
    We have an energized employee base, bought into the mission of the company

Constructive Feedback From Gopuff Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    The people at this company really work hard and we take care of each other. You can tell everyone loves working for this company, so really I do not feel undervalued. My team specifically, has wonderful leaders in place as well. I do not feel undervalued.
  • What needs to change to make the company culture better?
    Leadership development and character building among managers.

Gopuff Company Information

Gopuff Company Overview

Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.

Gopuff was founded in 2013 and its current CEO is Rafael Ilishayev / Yakir Gola. Since its inception 13 years ago, Gopuff has grown to 11000 employees.

Gopuff Mission, Vision & Values

Gopuff Mission & Values

  • MAKE MOVES
  • BE THE GOAT
  • CHANGE THE GAME
  • WIN TOGETHER
  • SIT DOWN, BE HUMBLE

Sustainability and Corporate Social Responsibility at Gopuff

Gopuff feels strongly about using its platform to give back to the communities it serves. Below are just a few examples of how we have brought this to life in 2020:
Healthcare Support Initiative: goPuff donated $1M to front-line healthcare workers across hospitals in Philadelphia, Chicago, Miami, Denver, Atlanta, and Minneapolis.
Boys & Girls Club: Gopuff partnered with the Boys & Girls Club to donate $1M to those communities most impacted by COVID-19.
Face Masks: Gopuff donated over 50,000 KN95 masks to our hometown of Philadelphia and to Miami.
Meal Donations: Gopuff partnered with Roc Nation to donate 200K meals to Feeding America & local food banks.
Black Lives Matter: Gopuff donated $150,000 to REFORM Alliance whose mission is to dramatically reduce the number of people who are unjustly under the control of the criminal justice system – starting with probation and parole. Gopuff has also committed up to $150,000 to Philly Startup Leaders which helps current and future founders succeed in Philadelphia.

Headquarter537 N 3rd Street
Philadelphia, PA 19123
United States of America
Websitewww.gopuff.com
Founding Date2013
Tel(855)400-7833
Company StatusPrivate
Jobswww.gopuff.com/careers
Social Sites

Gopuff Employees

Gopuff has 11000 employees. 173 employees at Gopuff have reviewed Gopuff across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 173 Gopuff employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Gopuff are pleased with their total compensation at Gopuff, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Gopuff are extremely happy with their team. 173 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Gopuff are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Gopuff believe the environment at Gopuff is positive. Most Participants believe the pace of work at Gopuff is extremely fast. About 30% of the employees at Gopuff work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Gopuff are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Gopuff employees generally work 10.0 hrs a day
Work Hours
A Day in the Life
Employees at Gopuff report the work pace is extremely fast
Work Pace
A Day in the Life
95% of Gopuff employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Gopuff employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of Gopuff employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Gopuff employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of Gopuff employees call their work environment positive
Environment

Joining Gopuff - Employee Onboarding

The prevailing opinion from Comparably users in Philadelphia, PA about their company is that it was very prepared on their first day. Philadelphia, PA employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Gopuff KPIs and OKRs

Employees’ understanding of Gopuff's KPIs and OKRs is essential for its success. Out of 159 Gopuff employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 129 have said yes.

AnswerPercent
Yes81%
No19%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Gopuff CEO & Leadership

Rafael Ilishayev / Yakir Gola Gopuff's CEO
82 /100

Gopuff CEO Awards and Recognitions

Best CEOs for Diversity 2021 (Large Companies)

Gopuff’s CEO Rafael Ilishayev / Yakir Gola started in this role in 2013. Rafael’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Philadelphia, PA. Rafael won Best CEOs for Diversity in 2021 specifically for Diversity, making Gopuff’s CEO one of the top rated CEOs by diverse employees. Gopuff’s CEO is highly regarded especially by employees in the IT department, employees in the Admin department, and employees in the Customer Support department. However, Asian or Pacific Islander employees, employees in the Finance department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Under Ilishayev / Yakir Gola’s leadership, Gopuff employee respondents are most happy about their Compensation and the company’s Environment. Perks And Benefits and Professional Development are two areas, according to respondents, where Gopuff could stand to see real improvement.

Gopuff Leadership

The Gopuff Executive Team is rated an “A+” and led by CEO Rafael Ilishayev / Yakir Gola and VP, Business Daniel Folkman

Diversity & Inclusion at Gopuff

Diverse employees at Gopuff score the company 77/100 across various culture categories, placing Gopuff in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Gopuff across various culture dimensions.

Gopuff fosters an environment that drives inclusion for all employees. We are proud to support several Employee Resource Groups (ERGS), we have established non biased hiring practices and continue to provide outreach to our communities.,,Our Equal Employment Opportunity (EEO) Statement: GoBrands provides equal employment opportunities to all employees and applicants for employment without regard to race, gender, national origin, religion, sexual orientation, age, physical or mental disability, genetic information, status as a covered veteran, or any other characteristics protected by federal, state and local laws. GoBrands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ranked Culture the Highest

Women 84/100
Department - Operations
Men 93/100
Department - Legal
Diverse Employees 89/100
Department - Customer Support

Ranked Culture the Lowest

Women 77/100
Department - Finance
Men 77/100
Department - Product
Diverse Employees 68/100
Department - HR

Gopuff Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Unique Office Space

Gopuff PTO

Gopuff's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Gopuff Careers

Gopuff Jobs

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Overview of Candidates Interested in Gopuff on Comparably

Candidates By Department

All Industries
26%
Design
21%
Operations
16%
Executive
11%
Customer Support
5%
Other
21%

Candidates By Location

Philadelphia
58%
Conshohocken
5%
Horsham
5%
Bala Cynwyd
5%
Austin
5%
Other
21%

Frequently Asked Questions regarding Gopuff

What is Gopuff address?

Gopuff location is at 537 N 3rd Street

Who is the CEO of Gopuff?

Gopuff CEO is Rafael Ilishayev / Yakir Gola, their score by employees is 82

What is Gopuff eNPS?

The eNPS for Gopuff is 38

How many employees work in Gopuff?

Gopuff has 11000 employees

What are the benefits at Gopuff?

Gopuff perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Gym Membership / Reimbursement, Free Food & Unique Office Space

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