GoTo Employee Reviews
Out of 886 GoTo employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping GoTo improve their work culture. The HR team, with 96% positive reviews, reports the best experience at GoTo compared to all other departments at the company. The Finance team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Seems like they say one things and do another more often than not. Just wish there was more transparency.
Review from Engineering Dept
Equality and fairness, transparency and communication
Review from Sales Dept
Almost anything in their daily work, they are all horrible people
Review from IT Dept
Making sure we innovate faster, prioritizing resources, and taking time to understand and learn from the sales teams. There seems to be a disconnect between what leadership views as priorities vs. what the sales people need to be able to be effective.
Review from Sales Dept
understand functions and people better. Hire better.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
promotions and salary increase option
High sales focused org which is good, but for a US employee, there is no growth and the implicit understanding is "I can just find your replacement overseas for cheaper."
Review from Engineering Dept
I feel undervalued because of my gender. Male colleagues are consistently favoured, females are consistently pushed out of the sales team.
Review from Sales Dept
Market level percentiles present large gaps so when LMI targets a lower percentile, there is a significant gap in salary in comparison to the higher pay competitors
Review from HR Dept
I am currently in a position at least a level or two below my skill set and performance. My manager and leadership on my team agrees but it is taking a while for a promotion to come to fruition.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
be less rigid in their mental processes. Be more adaptable and open to flexible process
Review from HR Dept
Working in a remote environment people tend to live on an island and focus solely on business. Would be great to liven things up and enjoy connecting on a personal level
Review from HR Dept
Stop stealing and be supporting
Review from Sales Dept
Clarifying on what actually needs to get accomplished
Review from Customer Support Dept
I think my co-workers are great. More opportunities to get to know each other a little better is always good in my opinion.
Review from Sales Dept
What needs to change to make the company culture better?
The new diversity and inclusion managers has a lot of work to do.
Review from Sales Dept
more honesty from the higher levels better knowledge about what the indvidual is doing and impacting the companys success
Review from Finance Dept
culture seems to be contrived, not organic. Boston culture is not very welcoming
Review from Marketing Dept
There is a complete lack of transparency in this company, leadership micromanages and causes additional work when they rut around in projects
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of GoTo yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Little growth in product, lack of focus on anything but sales (Again, I know how important this is, but still seems to forget the "whole" team concept.)
Review from Engineering Dept
Lack of transparency, lots of change, and terrible, terrible middle management
Review from Sales Dept
friction with the tools we use daily to get our jobs done. things are not as efficient as i would like them to be
Review from Sales Dept
They allow sexual-harassment to happen in the workplace and when you try to file a complaint they fire you
Review from Sales Dept
No respect to the clients and no will to change that in the future. It's all about money.
Review from Customer Support Dept
What would you most like to see improved at your company?
More thought to internal process and cross department colaboration
Review from Operations Dept
A new building to unify everyone
Review from Marketing Dept