Granite Telecommunications Senior Customer Service Manager Salaries in Boston | Comparably
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Granite Telecommunications Claimed Company
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. The $1.8 billion company serves more than two-thirds of Fortune 100 companies and has 1.75 million voice and data lines under management, supporting more than 650,000 locations. Founded in 2002, Granite has grown to be one of the largest competitive telecommunications carriers in the U.S. by simplifying sourcing and management of voice, data and cellular service with a single point of contact and consolidated invoicing for all locations nationwide. Today, Granite supports customers with a wide range of services, including Access, Voice, Mobility, Managed Services, and many more. Granite employs more than 2,000 people at its headquarters in Quincy, Massachusetts, and 10 regional offices nationwide. read more
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Granite Telecommunications Senior Customer Service Manager Salaries in Boston

The average Granite Telecommunications Senior Customer Service Manager in Boston earns an estimated $96,199 annually, which includes an estimated base salary of $84,761 with a $11,438 bonus. Granite Telecommunications' Senior Customer Service Manager compensation is $25,905 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Granite Telecommunications in Boston can range from $50,000 - $135,000.

In Boston, The Customer Support Department at Granite Telecommunications earns $3,308 more on average than the Communications Department.

Last updated 9 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$96,199
Average Compensation
$84,761
avg. base
$11,438
avg. bonus

Senior Customer Service Manager Salaries at Granite Telecommunications

In Boston, Senior Customer Service Managers earn $3,086 more than Customer Service Managers.

Customer Service Manager
$93k*
CS Rep
$45k*
* estimated salary

Compensation at Granite Telecommunications by Department

In Boston, The Customer Support Department averages $3,308 more than the Communications Department, and $696 less than the Finance Department

Finance
$72,709 Avg. total comp.
+$696
Customer Support
$72,013 Avg. total comp.
Communications
$68,705 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Granite Telecommunications reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Granite Telecommunications reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Granite Telecommunications Rate Their Compensation

The majority of Senior Customer Service Managers at Granite Telecommunications believe they're compensated fairly. The vast majority (79%) of Senior Customer Service Managers at Granite Telecommunications are satisfied with their benefits. See more compensation ratings at Granite Telecommunications

Do you believe you're paid fairly?
67% Yes
67
Are you satisfied with your Benefits?
79% Yes
79

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