Great American Insurance Group Employee Reviews

I was there for two year in P&C IT. You get to work with a lot of bright people and learn the ins and outs of insurance, but if you're not a member of the "buddy club," you'll be on your way out quickly.

Excellent culture and work environment

The culture is archaic as it functions as a top down structure where anything and everything comes from the top. Bottom up is generally stopped at one of the many structural levels. Leadership doesn’t know what goes on since they isolate themselves from the real worker

Stressfull, unwelcoming, everyone is out for themself

Friendly group and there to support us as much as possible.

They need to get better at listening to employees. Leaders are handed positions based on relationships with or without any real experience or qualifications. They may have more knowledgeable people report to them. Instead of embracing and learning from them, they feel threatened or intimidated.

Focus on people instead of managing by report.

They are elitist. We are told all of the time not to call anyone that essentially has a title even if they are who our questions should be directed to...not to call them for assistance or answers for customers. Regardless of the customers wealth or power.

Great coverage and great Options. Total package is very competitive.

We are paid extremely well with this company and they value their employees.

The majority of the work is performed by the bottom 80% of employees while the majority of the compensation goes to the top 20%. The differential between the low paid and high paid is much too high. This leaves employees feeling undervalued and working only to increase the pay to the top levels.

They are helpful, kind, and make things tolerable.

Regardless of the circumstances we always try to service the customer as best we can.

They appear to be a true team and provide a cohesive environment.

Keep private conversations private - enough of the 'cloak and dagger' company politics.

Better communication and goal setting.

The culture here is amazing. A very tight knit group of people who truly look out for each other.

Treat employees like adults, become less dictatorial and more harmonious with employees and stop acting like executives and leadership are more important than any other employee.

I have had too many managers. There is focus on growth which is great but there’s more to the bu

More assistance from direct managers with angry customers. More assistance in other divisions so processing is faster so customers are not having to call so often to check on their request.

Being able to speak to my experience with the hiring manager.

The discussion seemed comfortable and interviewer was polite and professional.

Providing value by servicing the needs of customers.

Management is a problem and that should be addressed.

I have explained what is work. It needs a cultural overhaul. There are no written policies or procedures...no formal training on processes