Established in Minneapolis in 1982, Great Clips has grown to be the world's largest and fastest growing salon brand. There are more than 4,400 salons throughout the United States and Canada -- all of them owned by franchisees. read more

EMPLOYEE PARTICIPANTS: 191

TOTAL RATINGS: 2251

CEO: Steve Hockett

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eNPS at Great Clips

Great Clips' Employee Net Promoter Score (eNPS) is -15, as rated by 160 employees. Employee Net Promoter Score tracks Great Clips employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Great Clips to a friend? Today, 34% of Great Clips employees would encourage their friends to become coworkers, whereas 17% are neutral and 49% would not recommend working at Great Clips to their friends.

Last updated 2 months ago.

Where This Score Ranks Great Clips' eNPS

BOTTOM
45%
In the Bottom 45% of 2039 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 65 Nearby Companies in Minneapolis
2nd
2nd place versus 4 competitors rated on Comparably

-16

Mar

-16

Apr

-15

Jul

-16

Aug

-16

Sep

-15

Jan

Promoters
Passives
Detractors

Who Ranks Great Clips' eNPS the Highest?

Ethnicity - African American/Black 67/100

Department - Marketing 0/100

Department - Operations 0/100

Who Ranks Great Clips' eNPS the Lowest?

Department - Design -100/100

Department - Customer Success -100/100

Experience - 3 to 6 Years -100/100

Great Clips eNPS At a Glance

Great Clips employees are less likely to recommend Great Clips as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

African American/Black employees and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Great Clips to a friend?” Based on 160 ratings, Great Clips ranks 2nd place versus its 4 competitors and is right below Sport Clips.

Compared to other companies in Minneapolis, Great Clips falls into the Bottom 45% of 65 companies. The last rating was provided 2 months ago.