Great Clips Employee Reviews
Out of 283 Great Clips employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Great Clips improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Great Clips compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 48% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I always used to be by myself working which is sgainst the policy.
Review from Customer Success Dept
What do you like best about the leadership team?
Supportive and constructive with empathy and passion
She listens and works around hard to deal with employees
I like that they are approachable, open-minded, and fun.
We are like a family
present and available if they are needed
What does the leadership team need to get better at?
Standing up for fairer working conditions. That's why they go through so much help.
Appreciating and caring about employees and customers. Focus more on customer service and quality and pay your employees what they're worth not only think about how much money they can make for you.
Being an adult. Not being lazy
Review from Sales Dept
Reviews of coworkers, open communication, cameras in the salon for employee protection.
not have favorites. not have off all weekend. work a closing shift
What is the best part about your compensation package?
My volunteer/charity pay, sabbatical leave, PTO, and wellness dr visits.
Bonus, health insurance, pto, flexibility, hsa.
not sure to be honest
Good pay and regular increases plus incentives
I feel like all of it is amazing
Why do you feel undervalued and what would make you feel better about your compensation?
Need better health care options
Better benefits for less money. More paid time off.
Being paid a higher hourly wage for experience
Under paid, for amount of work preformed
Review from Sales Dept
To make more hourly. We work way to hard and show great skill and tolerance for such a low pay.
What are some of the best things about your team?
They work long hard hours without complaining.
The good ones are great
The best thing about my team is the diversity in experiences. We collaborate together to make great things happen.
Stylists care about each others success.
Review from Customer Success Dept
We work great together and communicate effectively
What do your coworkers need to improve and how could you work together better?
We need money to eat and have a roof over our heads and cars that run.
Keep there's business to their self
Being a team player, communicating
So overworked that everyone is grumpy and short fused. Need time off so they can relax and more money so they arent forced to work 5/10 hour days to survive
Review from Customer Success Dept
Manager displaying more intrest in team
What is most positive about the culture and environment at your company?
Everyone typically rolls a good service.
The tips and the cleanliness of the salon.
I enjoy my job and the reliable staff
I can call anyone in the company at anytime. Everyone's goal is to work together to make the stylists job easier.
Co-workers have each other's backs.
What needs to change to make the company culture better?
THE FRANCHISEE NEEDS TO DO HER JOB IN A POSITIVE NON MICROMANAGING NEGATIVE PREJUDICIAL WAY AND FOCUS ON THE PEOPLE AND NOT EMOTION AND GETTING ANGRY AT EVERYONE
More workers to give us more time off
Review from Sales Dept
Be more personal with clients not just a number
Review from Customer Support Dept
What did you like most about the interview process?
That I was hired. I got the job
It was fast and acceptable
Review from Customer Success Dept
It was very easy because they can't keep help.
The managerand how she asked questions
I liked that I interviewed with different managers other than my own. This gave me an opportunity to learn the culture of the company during the interview process.
What would you improve about your company's interview process?
Be more professional and stick to the company intentions rather than gossip
Review from Sales Dept
Be honest and real about the job
What makes you most happy at work?
When i can interact with the customers
Review from Customer Success Dept
The end of my work day.
Customers that i build a repore with
Working with people who are passionate about their job.
Allowed to be creative with supportive management.
What's going wrong and how can it be improved?
They pay the employees less than any other place and refuse to let you get breaks or days off.
Review from Customer Success Dept
Higher pay and benefits for long term employees
Review from Customer Success Dept
no staff bad bussiness protcol
Review from Sales Dept
Remove manager and discipline franchisee reminding them of ethics, they don’t compensate stylists when needed at other struggling shops. High
Review from Sales Dept
Theyve devalued the profession and made it a robotic unskilled environment
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