Great Clips Culture | Comparably
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Great Clips Claimed Company
Established in Minneapolis in 1982, Great Clips has grown to be the world's largest and fastest growing salon brand. There are more than 4,400 salons throughout the United States and Canada -- all of them owned by franchisees. read more
EMPLOYEE
PARTICIPANTS
191
TOTAL
RATINGS
2251
Updated on: December 3, 2025

Great Clips Company Culture

Great Clips Culture

This score is derived from employee ratings & reviews
2.8/5
Great Clips' Overall Culture is rated D+

Top Rated Culture Dimensions

Environment
B
Work Culture
C
eNPS
C
Manager
C
Team
C

Great Clips CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Steve Hockett Great Clips' CEO
Steve Hockett
60 /100
See More

Diversity at Great Clips

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Great Clips have rated Team, Environment, and Work Culture as the highest categories they have scored

Women at Great Clips

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Great Clips have rated Environment, Team, and Work Culture as the highest categories they have scored

Great Clips eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

Great Clips employees are -15% more likely to recommend Great Clips as a great place to work

34%Promoters
17%Passives
49%Detractors

Working at Great Clips

Working at Great Clips is rated below average by 191 employees, across various culture dimensions. Great Clips employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Great Clips’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Minneapolis. See below in detail how working at Great Clips was rated by employees.

Overall Company Culture at Great Clips

D+

Overall Company Culture at Great Clips is rated D+

Last updated 2 months ago

Bottom
25%

Great Clips ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 191 Employees

View Results
0
20
40
60
80
100
Operations
77
Operations77
Admin
64
Admin64
Customer Support
63
Customer Support63
Sales
54
Sales54
Design
46
Design46
Customer Success
35
Customer Success35

Great Clips Employee Reviews

Out of 283 Great Clips employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Great Clips improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Great Clips Employees

  • What did you like most about the interview process?
    That I was hired. I got the job
  • What did you like most about the interview process?
    It was fast and acceptable
  • What is most positive about the culture and environment at your company?
    Everyone typically rolls a good service.
Read More Positive Reviews

Constructive Feedback From Great Clips Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Need better health care options
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better benefits for less money. More paid time off.
  • What does the leadership team need to get better at?
    Standing up for fairer working conditions. That's why they go through so much help.
Read More Constructive Reviews

Great Clips Company Information

Great Clips Company Overview

Established in Minneapolis in 1982, Great Clips has grown to be the world's largest and fastest growing salon brand. There are more than 4,400 salons throughout the United States and Canada -- all of them owned by franchisees.

Great Clips was founded in 1982 and its current CEO is Steve Hockett. Since its inception 44 years ago, Great Clips has grown to 4400 employees.

Great Clips Mission, Vision & Values

Great Clips Mission & Values

GREAT CLIPS: THE WORLD’S LARGEST SALON BRAND

Great Clips Mission, Vision & Values
Headquarter4400 W. 78th St., Floor 7
Minneapolis, MN 55435
United States of America
Websitegreatclips.com
Founding Date1982
Company StatusPrivate
Jobswww.greatclipscareers.com
Social Sites

Great Clips Competitors

Great Clips competitors include Sport Clips, Fantastic Sams, Supercuts, and Regis Corporation. Great Clips ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Great Clips compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Sport Clips' Logo
    Sport Clips
    4.8/5
  2. #2
    Great Clips' Logo
    Great Clips
    2.8/5
  3. #3
    Fantastic Sams' Logo
    Fantastic Sams
    2.5/5
  4. #4
    Supercuts' Logo
    Supercuts
    2.6/5
  5. #5
    Regis Corporation's Logo
    Regis Corporation
    2.2/5
Learn More About Great Clips Competitors
  • At Great Clips®, we believe that thriving together is the true meaning of success. Join a salon team today by visiting Jobs.GreatClips.com! *Video footage was filmed prior to the COVID-19 pandemic.
  • Show off your talents with the best of them. Join the Great Clips team. With over 4,400 salons, and 35,000 stylists, we almost have it all. All we're missing is you. Find everything - and everyone - you need right here. • Guaranteed wage • Fun team environment • Flexible schedules • Ongoing training • Immediate customer base Visit Jobs.GreatClips.com to learn more. All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc. are responsible for all hiring and personnel matters at their individual salons.

Great Clips Employees

Great Clips has 4400 employees. 191 employees at Great Clips have reviewed Great Clips across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 191 Great Clips employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Great Clips are mostly dissatisfied with their total compensation at Great Clips, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Great Clips are generally satisfied with their team. 191 Participants grade the quality of their coworkers a C. Less than half believe the meetings at Great Clips are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Great Clips believe the environment at Great Clips is positive. Most Participants believe the pace of work at Great Clips is comfortably fast. About 81% of the employees at Great Clips work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Great Clips are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Great Clips employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Great Clips report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Great Clips have 0 meetings
Meetings
A Day in the Life
74% of Great Clips employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Great Clips employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Great Clips employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Great Clips employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
60% of Great Clips employees call their work environment positive
Environment

Joining Great Clips - Employee Onboarding

The prevailing opinion from employees about joining Great Clips is that the company was very unprepared on their first day. Great Clips employees concluded that their overall onboarding experience was negative. 40% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Great Clips Employee Onboarding

Great Clips KPIs and OKRs

At Great Clips 17% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Great Clips' KPIs and OKRs is essential for its success. Out of 14 Great Clips employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes17%
No83%
Are the KPIs/OKRs for your department clear?
Great Clips KPIs & OKRs

Great Clips Salaries

How much does Great Clips pay?

How much do people at Great Clips get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Great Clips is $124,999, or $60 per hour, while the estimated median salary is $124,461, or $59 per hour.

At Great Clips, the highest paid job is a Director of Sales at $206,545 annually and the lowest is a CS Rep at $40,291 annually. Average Great Clips salaries by department include: Business Development at $115,623, Admin at $46,700, Engineering at $142,937, and Design at $117,238. Half of Great Clips salaries are above $124,461.

111 employees at Great Clips rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 360 ratings) while 106 employees at Great Clips rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 117 ratings).

Salaries contributed from Great Clips employees include job titles like Media Buyer, Director of PR, and Sales Associate. Comparably data has a total of 1 salary records from Great Clips employees.

Last updated 2 months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$177k
$177k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$242k
$242k83rd Percentile
100th Percentile
$284k
$284k100th Percentile
$124,999*
Average Compensation
$124,461*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Great Clips Salaries by City

Great Clips Salaries by Department

Explore Great Clips Salaries

Diversity & Inclusion at Great Clips

Diverse employees at Great Clips score the company 56/100 across various culture categories, placing Great Clips in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Great Clips across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Operations
Men N/A/100
Diverse Employees 58/100
Department - Sales

Ranked Culture the Lowest

Women 35/100
Department - Customer Success
Men N/A/100
Diverse Employees 31/100
Department - Customer Success
Explore Great Clips Diversity & Inclusion

Great Clips Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy
Explore Great Clips Perks and Benefits

Great Clips PTO

Great Clips' PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Great Clips' 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Great Clips' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy17%
Office Meals0%
401k Contribution0%
Childcare33%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo40%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo60%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Great Clips PTO Policy

Great Clips Careers

Great Clips Jobs

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Overview of Candidates Interested in Great Clips on Comparably

Candidates By Department

Design
100%

Candidates By Location

Akron
100%

Frequently Asked Questions regarding Great Clips

What is Great Clips address?

Great Clips location is at 4400 W. 78th St., Floor 7

Who is the CEO of Great Clips?

Great Clips CEO is Steve Hockett, their score by employees is 60

What is Great Clips eNPS?

The eNPS for Great Clips is -15

What is the salary for Technical Support in Great Clips?

Technical Support average salary in the US is 65k

What are the salaries in the IT in Great Clips?

The average salaries for IT in Great Clips is 92k

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