Great Clips Outlook Employee Reviews | Comparably
Great Clips Claimed Company
Established in Minneapolis in 1982, Great Clips has grown to be the world's largest and fastest growing salon brand. There are more than 4,400 salons throughout the United States and Canada -- all of them owned by franchisees. read more
EMPLOYEE
PARTICIPANTS
191
TOTAL
RATINGS
2251
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Great Clips Outlook Employee Reviews

What makes you most happy at work?

When i can interact with the customers

Review from Customer Success Dept

The end of my work day.

Customers that i build a repore with

Working with people who are passionate about their job.

Allowed to be creative with supportive management.

Making customers happy with their hair needs

Makin money, and friendly customers

Getting tips from the customers. That extra money helps

The people I work with and for

Customers are the best and worst part of the job It's like pawn stars you never know what is gonna walk through that door.

The co workers/ stylist. I love them all. I miss ones that leave for their own reasons. I truly over and care for some of my clients I have had for years. Older ones I worry about and have personally helped them with thing out of work as well.

Money, money, money, and did I mention, money.

Doing an awesome haircut and making clients smile and gush over it

Getting to help customers and make them feel great about their selves

Review from Customer Support Dept

Instant gratification from clients, and daily tips

the customers. I love making people feel good

Review from Sales Dept

Great productivity, tips, happy customers

Review from Customer Support Dept

The people and the environment

Review from Sales Dept

Working with and for individuals in a positive environment

Review from Sales Dept

The people and the environment

Review from Sales Dept

What's going wrong and how can it be improved?

They pay the employees less than any other place and refuse to let you get breaks or days off.

Review from Customer Success Dept

Higher pay and benefits for long term employees

Review from Customer Success Dept

no staff bad bussiness protcol

Review from Sales Dept

Remove manager and discipline franchisee reminding them of ethics, they don’t compensate stylists when needed at other struggling shops. High

Review from Sales Dept

Theyve devalued the profession and made it a robotic unskilled environment

Manager needs be part of team not drama queen

Company is more worried about making their numbers and selling products than actually providing clients with quality service.

There is no team working there, everyone treats each other horribly, and the poor management.

more positive managers and owners

Review from Customer Support Dept

Needs to be no more laid back

Review from Customer Support Dept

There needs to allowance on being genuine with clients and building bonds

Review from Sales Dept

What do you like best about your company?

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Review Sentiment at Great Clips

65
65%
35
35%

About Great Clips' Outlook

C-
63/100

Where This Score Ranks Great Clips' Outlook

BOTTOM
35%

In the Bottom 35% of 2020 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 57 companies in Minneapolis

2nd

2nd place versus 4 competitors rated on Comparably

Great Clips' Outlook is scored a C- by 347 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Great Clips' Outlook score helps to boost their overall culture score, due partly to the fact that the Operations department’s positive scores help Outlook to be one of Great Clips' stronger culture attributes. Use the filters below to understand Great Clips employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Gender - Male
    +26%
  • Tenure - 2 to 5 Years
    +14%
  • Department - Operations
    +13%

Rate Outlook the Lowest

  • Department - Customer Success
    -30%
  • Department - Design
    -20%
  • Ethnicity - Other
    -18%

How Great Clips' Outlook Score is Calculated

FILTER RATINGS BY

Results from 179 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

65
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic20%
Good30%
Neutral37%
Bad10%
Terrible3%
How do your customers perceive your company?
AnswerPercent
Yes56%
No44%
Are you typically excited about going to work each day?
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Rate your company