Groupon Outlook Employee Reviews

being able to provide a solution, nationwide /international platform for local business owners, enabling new prospects clients via our platform, makes me happy

Morning coffee with coworkers and friends

Review from Customer Support Dept

Hot beverages... need I say more?

Review from Engineering Dept

The perks of the office are awesome. I have the ability to work from home whenever I want, but I only do so every once in a while because I like coming in. 3 different cafeterias, free drinks, fun people, creative atmosphere.

Delivering value to help the company really accelerate its turn around

Review from Engineering Dept

Company needs to introspect whether they are providing value to the customers and merchants.

Groupon in unable to make it's impact in the market

Innovation, research & development. Develop a market leading product. Develop people better. Offer opportunities for further study etc

Lack of direction from leadership as to what the business model is and how it will scale globally given conflicting priorities across business verticals. To improve, Groupon needs to move away from its transactional focus and double down on growth efforts.

base pay isnt high enough. sales can be demanding anywhere, but I feel as if our model being able to be sold is getting harder and harder. too much micromanaging, and our company should honestly innovate it's business model.

Fix attrition. Lay out a clear path and execute it.

Review from Engineering Dept

we are overwhelmed and often customer can't reach us and when they finally do they are angry with us even its not our fault

Review from Customer Support Dept

Moral is low and there is no trust or faith in upper management.

Review from Customer Support Dept

The people I work with

Alignment of resources around business goals as opposed to vertical teams