Groupon Employee Reviews
Out of 120 Groupon employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Groupon improve their work culture. The Engineering team, with 80% positive reviews, reports the best experience at Groupon compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything from transparency to favorites to learning their area of expertise. Total amateurs for the most patt
Leadership team should have honesty and integrity.
The vision of the company is lacking.
Innovation, Project Delivery & Career Development Support
creating a strategy to create a groupon that works for more businesses and creates a better way to be able to reach more people by offering better deals. maybe stop taking 50% margin each time that makes merchants hostile to us.
Why do you feel undervalued and what would make you feel better about your compensation?
Company is always under losses and takes this as a reason to pay less.
You can get better pay in other tech companies
The compensation I receive for my experience is less
Annual educational allowance & higher base salary (Sales)
That they have overtime for everyone
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Employees should possess sense of belonging to the company.
Groupon should improve its hiring process and hire talented people
The person who talks the most, wins. People are not willing to learn from one another.
Review from Engineering Dept
Agenda based meetings ensure a clear outcome. Meetings are too unstructured here.
Review from Product Dept
The CS Team Leads are smart and trying so hard to turn turds into diamonds. They have no support from upper management, HR, or tools.
Review from Customer Support Dept
What needs to change to make the company culture better?
The leadership team should be proper.
Everyone knows it's a mess. Why bother caring about projects that are going to implode in a few days anyway.
Review from Customer Support Dept
Working for the numberx
What would you improve about your company's interview process?
Need to make interview tough.
i meant difficult like Hard to get into. I liked it, though.
What's going wrong and how can it be improved?
Company needs to introspect whether they are providing value to the customers and merchants.
Groupon in unable to make it's impact in the market
Innovation, research & development. Develop a market leading product. Develop people better. Offer opportunities for further study etc
Lack of direction from leadership as to what the business model is and how it will scale globally given conflicting priorities across business verticals. To improve, Groupon needs to move away from its transactional focus and double down on growth efforts.
base pay isnt high enough. sales can be demanding anywhere, but I feel as if our model being able to be sold is getting harder and harder. too much micromanaging, and our company should honestly innovate it's business model.
What would you most like to see improved at your company?
Alignment of resources around business goals as opposed to vertical teams