Grubhub Culture | Comparably
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Grubhub Claimed Company
GrubHub allows users to find and order food from restaurants in their vicinity that deliver or offer pickup, via an app and a website. read more
EMPLOYEE
PARTICIPANTS
246
TOTAL
RATINGS
2442

Grubhub Company Culture

Grubhub Culture

This score is derived from employee ratings & reviews
3.1/5
Grubhub's Overall Culture is rated C-

Top Rated Culture Dimensions

Grubhub CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Matt Maloney Grubhub's CEO
Matt Maloney
64 /100

Diversity at Grubhub

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Grubhub have rated Office Culture, Executive Team, and Environment as the highest categories they have scored

Women at Grubhub

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Grubhub have rated Office Culture, Environment, and Team as the highest categories they have scored

Grubhub eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

2

Grubhub employees are 2% more likely to recommend Grubhub as a great place to work

43%Promoters
16%Passives
41%Detractors

Working at Grubhub

Working at Grubhub is rated below average by 246 employees, across various culture dimensions. Grubhub employees rate Environment highest among all categories, and think that Meetings and Professional Development have the most room for improvement, putting Grubhub’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Chicago. See below in detail how working at Grubhub was rated by employees.

Overall Company Culture at Grubhub

C-

Overall Company Culture at Grubhub is rated C-

Last updated months ago

Bottom
35%

Grubhub ranks in the Bottom 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 246 Employees

View Results
0
20
40
60
80
100
Sales
73
Sales73
Product
64
Product64
Customer Success
63
Customer Success63
Customer Support
62
Customer Support62
Operations
61
Operations61
Engineering
57
Engineering57
Marketing
57
Marketing57

Grubhub Employee Reviews

Out of 231 Grubhub employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Grubhub improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From Grubhub Employees

  • What did you like most about the interview process?
    Just a background check is all !
  • What did you like most about the interview process?
    It was personable and easy.
  • What is most positive about the culture and environment at your company?
    Equality, therefor everybody is treated the same

Constructive Feedback From Grubhub Employees

  • What does the leadership team need to get better at?
    Making sure there actions match their words and incompetent people are trained and/or replaced.
  • What does the leadership team need to get better at?
    Listening to their employees snd customers.
  • What needs to change to make the company culture better?
    Better Customer support representatives now

Grubhub Company Information

Grubhub Company Overview

GrubHub allows users to find and order food from restaurants in their vicinity that deliver or offer pickup, via an app and a website.

Grubhub was founded in 2004 and its current CEO is Matt Maloney. Since its inception 22 years ago, Grubhub has grown to 1105 employees.

Grubhub Mission, Vision & Values

Grubhub Mission & Values

Our mission is to make takeout better.

Headquarter111 W. Washington St., Suite 2100
Chicago, IL
United States of America
Websitewww.grubhub.com
Founding Date2004
Tel(877) 585-7878
Company StatusPublic
StockGRUB
Jobswww.grubhub.com/about/careers

Grubhub Competitors

Grubhub competitors include Yelp Eat24, Freshly, Sun Basket, and Caviar. Grubhub ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Grubhub compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Grubhub's Logo
    Grubhub
    3.1/5
  2. #2
    Yelp Eat24 Logo
    Yelp Eat24
    2.8/5
  3. #3
    Freshly's Logo
    Freshly
    2.8/5
  4. #4
    Sun Basket's Logo
    Sun Basket
    2.5/5
  5. #5
    Caviar's Logo
    Caviar
    2.4/5
  • Culture Video

Grubhub Employees

Grubhub has 1105 employees. 246 employees at Grubhub have reviewed Grubhub across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 246 Grubhub employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Grubhub are mostly dissatisfied with their total compensation at Grubhub, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Grubhub are not very pleased with their team. 246 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Grubhub are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Grubhub believe the environment at Grubhub is positive. Most Participants believe the pace of work at Grubhub is moderate. About 71% of the employees at Grubhub work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Grubhub are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Grubhub employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Grubhub report the work pace is moderate
Work Pace
A Day in the Life
68% of Grubhub employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Grubhub employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Grubhub employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Grubhub employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
67% of Grubhub employees call their work environment positive
Environment

Joining Grubhub - Employee Onboarding

The prevailing opinion from employees about joining Grubhub is that the company was prepared on their first day. Grubhub employees concluded that their overall onboarding experience was positive. 88% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Grubhub KPIs and OKRs

At Grubhub 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Grubhub's KPIs and OKRs is essential for its success. Out of 13 Grubhub employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes62%
No38%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

Grubhub CEO & Leadership

Grubhub CEO - Matt Maloney

Matt Maloney Grubhub's CEO
64 /100

Matt’s approval rate is lower compared to CEOs at similar sized companies, putting Matt in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Chicago. Matt Maloney’s employees rank Grubhub in the Top 40% for Environment, in the Bottom 45% for Manager, and in the Bottom 45% for Office Culture. Maloney is generally unpopular with Grubhub employees, but ranks especially low with employees with Over 10 Years experience, and by employees with 3 to 6 Years experience and Female employees. However, employees in the Sales department have a slightly more favorable view of the CEO. When compared to Grubhub’s competitors, Matt Maloney ranks below both Yelp Eat24 CEO Mike Ghaffary and Caviar CEO Bert Hamelinck.

Grubhub Leadership

The Grubhub Executive Team is rated a “C” and led by CEO Matt Maloney, Chief Financial Officer, Treasurer & President Adam DeWitt, and Senior Vice President, General Counsel and Secretary Margo Drucker Esq.

  • Matt Maloney  CEO / President

    Matt Maloney CEO / President

    Matt Maloney serves as the CEO / President of Grubhub.

  • Adam DeWitt Chief Financial Officer, Treasurer & President

    Mr. Adam J. DeWitt has been President of GrubHub Inc. since January 6, 2018 and serves as its Chief Financial Officer... read more

  • Margo Drucker Esq. Senior Vice President, General Counsel and Secretary

    Ms. Margo Drucker, Esq., also known as Maggie, has been Senior Vice President, General Counsel and Secretary of GrubHub... read more

  • Barbara Martin Coppola Chief Marketing Officer

    Ms. Barbara Martin Coppola has been the Chief Marketing Officer of GrubHub Inc. since March 2015. Ms. Coppola has been a... read more

  • Stanley Chia Chief Operating Officer

    Mr. Stanley Chia, also known as Stan, has been the Chief Operating Officer of GrubHub Inc. since March 3, 2017. Mr. Chia... read more

  • Maria Belousova CTO

    Maria Belousova serves as the CTO of Grubhub. Maria started at Grubhub in Mar of 2016. Maria currently resides in the... read more

  • Patrick Beckhelm VP of Technical Operations

    Patrick Beckhelm serves as the VP of Technical Operations of Grubhub.

  • Adam Patnaude Vice President - Corporate Development

    Adam Patnaude serves as the Vice President - Corporate Development of Grubhub. Adam started at Grubhub in July of 2016.... read more

  • Brendan Lewis Vice President Communications

    Brendan Lewis serves as the Vice President Communications of Grubhub. Brendan started at Grubhub in March of 2018.... read more

Grubhub Salaries

How much does Grubhub pay?

How much do people at Grubhub get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Grubhub is $98,449, or $47 per hour, while the estimated median salary is $109,820, or $52 per hour.

At Grubhub, the highest paid job is a Director of IT at $200,000 annually and the lowest is a Recruiter at $43,000 annually. Average Grubhub salaries by department include: Customer Support at $57,638, Product at $124,308, Sales at $237,528, and Operations at $79,449. Half of Grubhub salaries are above $109,820.

121 employees at Grubhub rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 371 ratings) while 116 employees at Grubhub rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 124 ratings).

Salaries contributed from Grubhub employees include job titles like Director of Engineering, Lead Engineer, Engineering Manager, and Data Scientist. Comparably data has a total of 17 salary records from Grubhub employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$85k
$85k17th Percentile
33rd Percentile
$109k
$109k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$286k
$286k100th Percentile
$98,449*
Average Compensation
$109,820*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Grubhub Salaries by City

Grubhub Salaries by Department

Explore Grubhub Salaries

Diversity & Inclusion at Grubhub

Diverse employees at Grubhub score the company 60/100 across various culture categories, placing Grubhub in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Grubhub across various culture dimensions.

Ranked Culture the Highest

Women 79/100
Tenure - 2 to 5 Years
Men 80/100
Department - Sales
Diverse Employees 81/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 48/100
Department - Operations
Men 56/100
Tenure - 2 to 5 Years
Diverse Employees 48/100
Department - Engineering

Grubhub Perks & Benefits

Financial Benefits

  • 401K / Retirement Plan

Grubhub PTO

Grubhub's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Grubhub's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Grubhub's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy67%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo0%
$1000 -$1500/mo57%
$500 -$1000/mo14%
Less than $500/mo15%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Grubhub Careers

Grubhub Jobs

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H1B Visa

In 2019, Grubhub applied for 54 H1B visas. Of the work permits applied for, 96% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Grubhub unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Grubhub has a total of 1105 employees

54
Total Applied
  • 96% Granted (52 out of 54)
  • 0% Denied ( out of 54)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 54)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 54)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Grubhub Know You Want To Work There

Overview of Candidates Interested in Grubhub on Comparably

Candidates By Department

All Industries
32%
Engineering
16%
Product
9%
Design
8%
Marketing
8%
Other
28%

Candidates By Location

Chicago
41%
New York City
14%
San Francisco
4%
Los Angeles
3%
Brooklyn
1%
Other
36%

Grubhub Internship Program

Grubhub loves finding the best and brightest talent from universities around the country. We realize that student talent is a key piece of our business and one of the reasons we are able to continue to grow at such a rapid rate. We enjoy mentoring and developing young professionals into the future leaders of Grubhub. Check out our current internship and full time opportunities!

How difficult is it to get an internship at Grubhub?

Product
Very Difficult33%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Product Interns

Frequently Asked Questions regarding Grubhub

What is Grubhub address?

Grubhub location is at 111 W. Washington St., Suite 2100

Who is the CEO of Grubhub?

Grubhub CEO is Matt Maloney, their score by employees is 64

What is Grubhub eNPS?

The eNPS for Grubhub is 2

What is Grubhub revenue?

Grubhub revenue is $683M

What is the salary for Director of IT in Grubhub?

Director of IT average salary in the US is 200k

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