Grubhub Employee Reviews
Out of 231 Grubhub employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Grubhub improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at Grubhub compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Making sure there actions match their words and incompetent people are trained and/or replaced.
Listening to their employees snd customers.
Stop violating independent contractor rights and fraud
Stop finding ways to punish drivers for their broken app. Not to mention stop having driver care give the run around on healthcare subsidies.
They need to get better at everything
Why do you feel undervalued and what would make you feel better about your compensation?
Give me work and stop the lies
I feel I should be paid better
Overqualified for the role to begin with, told I’d be promoted quickly and had had to manage myself and take on other jo
I'm just a drivet for them.
Better compensation above 10 years of experience
What do your coworkers need to improve and how could you work together better?
Worse delivery company reps are not trained
There is no camaraderie if anything it's discouraged
I don't have any its just me
Just do their work instead of doing politics
Review from Engineering Dept
Be more quality conscience not stictly money driven
What needs to change to make the company culture better?
Better Customer support representatives now
Stop making it a requirement for a driver to essentially give up all their freedom. To delivery grossly underpaid orders.
A lot needs to be changed
Better communication and appreciation for drivers
Way to negative, dont give employees any credit for their knowledge
What would you improve about your company's interview process?
Actually see if the person whos hired isnt going to leave a bad taste with customers.
I did not have an interview
Review from Operations Dept
maybe don't pay new hires more than me when they have a lower title
Review from Engineering Dept
What's going wrong and how can it be improved?
There's no camaraderie among any of the Workers and management has no clue what's going on
They're not prioritizing or taking care of the drivers. Especially if they're having problems with the app.
Get new exec who can do better job instead of harrassing ppl
Review from Engineering Dept
The executive team is out of touch. Employees and contractors are underpaid.
Review from Operations Dept
Poor dispatch. Poor pay and compensation.
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Grubhub yet.
Be the first to contribute a review.