Grubhub Leadership Employee Reviews
What do you like best about the leadership team?
Structured and organized while haveing comunocation skills .
Helpful polite and always able to solve issues
Communication is the best part
They are very good people
Willing to work with employees in the trenches to get stuff done.
Great job and love to make my own schedule
They seem to get things done when needed.
Review from Operations Dept
their ability to resolve issues with order problems
Review from Customer Support Dept
very easy to communicate with
Review from Customer Support Dept
They give independent working opportunities
Review from Product Dept
They are very open about what is going on at a high level so we're all in the loop.
Review from Customer Support Dept
They seem to know the market well and and can blend innovation into it
make decisions faster; have a reasonable view on change
Review from Engineering Dept
Caring they listen very helpful
Professional and respectful driver's care personel
The earning oppertunity that they provide
They really listen to what I have to say
We are amazing and fun
Haven't met any of them. I'm a driver.
There isnt one you work for yourself
What does the leadership team need to get better at?
Making sure there actions match their words and incompetent people are trained and/or replaced.
Listening to their employees snd customers.
Stop violating independent contractor rights and fraud
Stop finding ways to punish drivers for their broken app. Not to mention stop having driver care give the run around on healthcare subsidies.
They need to get better at everything
People relations, management as a whole
Get a new profession because this ain't it
Hiring and also paying competitively
Being in touch with their front line people. Understanding their needs and challenges.
Review from Operations Dept
Communication, and listening to employees.
transparency and not flip flopping or playing favorites
Review from Engineering Dept
Come into our region and see what is really going on. Our regional rep isn't even in our region, he is in another state.
Review from Product Dept
Handling errors more efficiently, improving communications between drivers and driver support. Making it easier for drivers to contact customers.
Review from Operations Dept
Considering their employees as people rather than cogs in a machine.
Review from Operations Dept
As a driver, I don't appreciate the terrible logistics system that GH is using. Multiple times I've been given orders to restaurant that were closed hours ago, and then get penalized for it even though it's not my fault. Last night December 26/27 I worked 2 hours over the midnight and only $13
Review from Operations Dept
Better pay, better app features, incentives for good and long standing drivers .
Review from Operations Dept
The worst dispatching of any food delivery service. They will send you from one end of your territory to the opposite side and give you a pickup time that was half an hour or more ago. Severely penalized for rejecting such orders as well as the ones from restaurants that you know are no good.
Review from Operations Dept
Everything. Their out of touch with the realities of evey day goings on. The field people and management are 2 totally separate entities
Just OK for now. Ok
Fixing issues and better responding