Hammacher Schlemmer – Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Hammacher Schlemmer

Hammacher Schlemmer is an online catalogue retailer in the United States. read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 363

CEO: Rich Tinberg

Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Other Employee Reviews for Hammacher Schlemmer

What makes you most happy at work?

Solving problems for the customers
Outlook review

What did you like most about the interview process?

People I met were professional an insightful about business and the environment here.

Briefly describe your overall experience at your company

Very positive because I love what I do and I feel like I am making a difference and my work is appreciated.

Briefly describe your overall experience at your company

I like working at HS. It's had it's ups and downs but what company doesn't? I feel with the new management leaders and the changes being made, we are being set up for a successful, though not without challenging, future.
Review from Operations Dept

Briefly describe your overall experience at your company

generally very good - there are a number of employees who don't seem to have the same motivation as the rest of us and I hope we can all work together to change that or we should change them

Rate your company

Customer Service is unacceptable. I returned an item that was under warranty and periodically called for updates. Each time I called i was told that the return dept was backed up with produce, please wait. Now I am told can’t find the item don’t know what happened to item. I was told Feb a supv

Other Employee Reviews for Hammacher Schlemmer

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