HCR ManorCare Employee Reviews
Out of 217 HCR ManorCare employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping HCR ManorCare improve their work culture. The Operations team, with 54% positive reviews, reports the best experience at HCR ManorCare compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They care about our team.
Review from Operations Dept
They help you out when asked
They keep it fun and happy at all times
Flexible and understanding. Tries to utilize rach employees skills
They all have bern wonderful so far
What does the leadership team need to get better at?
Seeing the people you care for and whom work for you. Stop seeing nothing but dollar signs in your pocket and start helping. Reimburse people who have to take trainings to do their jobs because YOU WON'T pay for it ... then LIE that you will follow through on the reimbursement ....
Respect all people including people of color
Create more progressive policies especially for lower management/department heads. Better WFH policy for those who dont HAVE to be in the building to complete their entire job
Seek management training. Get a real HR dept.
Review from Customer Support Dept
Leadership team is not committed to their employees. They are back biting and extremely clique-y.
What is the best part about your compensation package?
my bonus pay and higher wage across the board
401 k and vision and dental
The Benefits and holidays pay
Health insurance and dental insurance
salary and health package good options.
Why do you feel undervalued and what would make you feel better about your compensation?
To make scale with other maintenance supervisor in other buildings and not to feel like I'm going to get fired at every review
Expect lawyers hours without lawyers type compensation from lower management/rehab managers
Company does not pay its employees at market rate.
Review from Customer Support Dept
If they paid the same or similar as other facilities
To offer us a little bit more money... To know we are tired and overworked
What are some of the best things about your team?
There were hardworking and dedicated nurses, lpns, cnas and therapists that worked at the Tulsa, OK facility. They ALL worked tirelessly to assist all clients
Some people are very friendly
Excellent staff, good teamwork (rehab department)
We all get alone and work together as a team should we help each other out
People really care about their patients.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They are bullies and delight in harassing people.
Be more willing to work & caring
Remember to work as a team, not as individuals & treat the patients more as people, respectfully & genuinely.
Review from Customer Support Dept
Be supportive of each other
Review from Operations Dept
We would like to talk with you about your concerns. Please contact our Care Line, 800.366.1232 or email [email protected].
actually doing their work, and doing it well
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I just stared working here two days ago
Our unit leader keeps us on task. Very grateful to have her
everyone is treated equal and fair
The people I work with and it is very clean in the building
Patient care is really wonderful.
Review from Customer Support Dept
What needs to change to make the company culture better?
Management needs to treat Everyone equally
Just scrape the company. It needs to start again.
More determined minded individuals who are willing to work as well as help others consequences for their actions
Review from Customer Support Dept
Leadership has to improve with communication, coworkers should work as a team, patients should be treated fairly, employees need to feel appreciated as if they are valued.
Review from Customer Support Dept
Better benefits, better pay, better management, better staff to patient ratios, better supplies, more caring doctors, better recognition for the important things like good patient care and more help when needed to floor staff. Management is scared to leave the conference room
Review from Operations Dept
What did you like most about the interview process?
The friendly staff management, HR schedules payroll everybody's nice
I had hopes of being treated fairly
The videos and what we talked about
It was easy to get a job
Sorry the interview process was okay.
What would you improve about your company's interview process?
Be more honest about the lack of support for its employees.
Review from Customer Support Dept
The interview should be more informative & honest in regards to the actual work environment.
Review from Customer Support Dept
What makes you most happy at work?
Preparing the meals for the residents
Review from Operations Dept
Helping my patients to get back home
being able to make a difference
Hard to say at this point don't feel very comfortable at work
The people.i qork with and the people I work for
What's going wrong and how can it be improved?
Managers don't listen. Insist they are right all the time. Training was terrible. Do not value their employees.
Review from Customer Support Dept
Better leaders and hire people who want to work.
Patients have complained about their care on numerous occasions. Forms have been filled out on numerous occasions. The staff in these facilities need to be looked at.
We don’t have the dedicated or caring people to do the j
Staffing ratios are dangerous and nurses are given too much work. Provide more staff each shift
Review from Operations Dept
What would you most like to see improved at your company?
Better care, fully staffed, more money, and to be appreciated
Management, teamwork, more "We" less "I".