HCR ManorCare Employee Reviews
Out of 217 HCR ManorCare employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping HCR ManorCare improve their work culture. The Operations team, with 54% positive reviews, reports the best experience at HCR ManorCare compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Seeing the people you care for and whom work for you. Stop seeing nothing but dollar signs in your pocket and start helping. Reimburse people who have to take trainings to do their jobs because YOU WON'T pay for it ... then LIE that you will follow through on the reimbursement ....
Respect all people including people of color
Create more progressive policies especially for lower management/department heads. Better WFH policy for those who dont HAVE to be in the building to complete their entire job
Seek management training. Get a real HR dept.
Review from Customer Support Dept
Leadership team is not committed to their employees. They are back biting and extremely clique-y.
Why do you feel undervalued and what would make you feel better about your compensation?
To make scale with other maintenance supervisor in other buildings and not to feel like I'm going to get fired at every review
Expect lawyers hours without lawyers type compensation from lower management/rehab managers
Company does not pay its employees at market rate.
Review from Customer Support Dept
If they paid the same or similar as other facilities
To offer us a little bit more money... To know we are tired and overworked
What do your coworkers need to improve and how could you work together better?
They are bullies and delight in harassing people.
Be more willing to work & caring
Remember to work as a team, not as individuals & treat the patients more as people, respectfully & genuinely.
Review from Customer Support Dept
Be supportive of each other
Review from Operations Dept
We would like to talk with you about your concerns. Please contact our Care Line, 800.366.1232 or email [email protected].
actually doing their work, and doing it well
Review from Customer Support Dept
What needs to change to make the company culture better?
Management needs to treat Everyone equally
Just scrape the company. It needs to start again.
More determined minded individuals who are willing to work as well as help others consequences for their actions
Review from Customer Support Dept
Leadership has to improve with communication, coworkers should work as a team, patients should be treated fairly, employees need to feel appreciated as if they are valued.
Review from Customer Support Dept
Better benefits, better pay, better management, better staff to patient ratios, better supplies, more caring doctors, better recognition for the important things like good patient care and more help when needed to floor staff. Management is scared to leave the conference room
Review from Operations Dept
What would you improve about your company's interview process?
Be more honest about the lack of support for its employees.
Review from Customer Support Dept
The interview should be more informative & honest in regards to the actual work environment.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Managers don't listen. Insist they are right all the time. Training was terrible. Do not value their employees.
Review from Customer Support Dept
Better leaders and hire people who want to work.
Patients have complained about their care on numerous occasions. Forms have been filled out on numerous occasions. The staff in these facilities need to be looked at.
We don’t have the dedicated or caring people to do the j
Staffing ratios are dangerous and nurses are given too much work. Provide more staff each shift
Review from Operations Dept
What would you most like to see improved at your company?
Better care, fully staffed, more money, and to be appreciated
Management, teamwork, more "We" less "I".