HelloTech – That I'm not working directly with them. | Comparably
HelloTech Claimed Company
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more
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That I'm not working directly with them.

Why do you feel undervalued and what would make you feel better about your compensation?

When I do a job with HelloTech, and there are 2 parts, I deserve to be paid that part. And not to lose my entire wage. If something goes wrong, I've just wasted my 2-3 hours and an hour of traveling for nothing!!!

What would you improve about your company's interview process?

Communicate with your contractors. Open the phone lines again. I used to really like working for HelloTech; now, it's more like "gee, I wonder if I will get paid?" Maybe I just won't take that job. Maybe I should just delete my app.

What does the leadership team need to get better at?

Going back to what they were when HelloTech first started. When there was a problem you could call them. Nope, not anymore. They don't talk to you, and tell you to write [email protected] I used to like it when there was a problem, and I could call and speak with someone, not anymor

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