HelloTech Leadership Employee Reviews | Comparably
HelloTech Claimed Company
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more
EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
1153
HR or Marketing? Claim Your Free Employer Account

HelloTech Leadership Employee Reviews

What do you like best about the leadership team?

They let the workers do the work.

They let you work when you want too

They have the necessary tools ans pwiple to assist you with getting the job done right.

Open to new ideas from the field

This team consists of some of the most respectful, collaborative, and genuinely kind people I have ever worked with. I am so proud of our efforts and successes as a team, and very grateful to be working for HelloTech. From top to bottom, the people at this company are unbeatable.

I'm a contractor, so I don't really have contact with them. For the most part, I think they've been fair with me. Pay is relatively decent; I just don't like to travel for an hour to the client, and an hour back for $50. That doesn't include the hour + that I'm there.

Review from IT Dept

open door policy for any questions

There are frequent meetings updating the staff on priorities which is important given how fast things move

Open door policy for any question

They interact and treat everyone with an open door policy

Stuck up and indecent people who do not care about the employees who do the real field work. They're all about money

Review from IT Dept

Great leadership team at a fast moving company.

I like they update us on company initiaitives

What does the leadership team need to get better at?

Communication, employee experiences followups, app issues, investigations of incidents,

Communication and support to teams and members

communication with every employee in the company

Going back to what they were when HelloTech first started. When there was a problem you could call them. Nope, not anymore. They don't talk to you, and tell you to write [email protected] I used to like it when there was a problem, and I could call and speak with someone, not anymor

HelloTech has major problems with their internal systems for measuring success and distributing jobs to techs.

Review from IT Dept

Snobs who try to make you feel like they are doing you a favor. They are the kind of people who only care about filling their own pockets, talk big and make you believe in their manipulation

Review from IT Dept

no communication from leadership

Review from IT Dept
BOTTOM
45%

Leadership Scores are rated in the Bottom 45% of similar size companies on Comparably

Rated HelloTech Leadership the Highest

  • Tenure - 2 to 5 Years
    +20%
  • Ethnicity - Other
    +16%
  • Experience - Over 10 Years
    +12%

Rated HelloTech Leadership the Lowest

  • Department - IT
    -48%
  • Experience - 1 to 3 Years
    -19%
  • Experience - 6 to 10 Years
    -4%
×
Rate your company