HelloTech Employee Reviews
Out of 100 HelloTech employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping HelloTech improve their work culture. The IT team, with 29% positive reviews, reports the best experience at HelloTech compared to all other departments at the company.
What does the leadership team need to get better at?
Communication, employee experiences followups, app issues, investigations of incidents,
Communication and support to teams and members
communication with every employee in the company
Going back to what they were when HelloTech first started. When there was a problem you could call them. Nope, not anymore. They don't talk to you, and tell you to write [email protected] I used to like it when there was a problem, and I could call and speak with someone, not anymor
HelloTech has major problems with their internal systems for measuring success and distributing jobs to techs.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and support from managers and leaders
There used to be a better split of pay but lately the splits have seemed less for the same amount or sometimes more work
More pay every day in the company
When I do a job with HelloTech, and there are 2 parts, I deserve to be paid that part. And not to lose my entire wage. If something goes wrong, I've just wasted my 2-3 hours and an hour of traveling for nothing!!!
If you want us to travel for an hour back and forth, pay us mileage, and plus the job. Maybe not $.579, which is the national average, like what the government pays, but even if they paid out 25 cents per mile, then I'd be a lot happier, and open up my status to where to drive longer.
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
I never have known of the 1st meeting
My team is great but all of us are together on the view that the management needs to be more human like and less about filling their pockets
Review from IT Dept
What needs to change to make the company culture better?
Leadership and management needs to consider that us techs are doing the real work
Review from IT Dept
What would you improve about your company's interview process?
Communicate with your contractors. Open the phone lines again. I used to really like working for HelloTech; now, it's more like "gee, I wonder if I will get paid?" Maybe I just won't take that job. Maybe I should just delete my app.
What's going wrong and how can it be improved?
Listen to the technician issue's
Review from IT Dept
What would you most like to see improved at your company?
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