Help Scout Work Life Balance | Comparably
Help Scout Claimed Company
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
652
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Help Scout Work Life Balance

The Work Life Balance at Help Scout is rated a B+ by 34 employees putting it in the Top 20% of similar size companies on Comparably. 50% of Help Scout employees are satisfied with their work life balance while 50% feel they are burnt out. A well proportioned work life balance is necessary to keep employees happy and productive.

About 85% of the employees at Help Scout work eight hours or less.

In general, Female employees and employees with Over 10 Years experience believe they have good work life balance while employees in the Engineering department and Male employees think there is room for improvement.

Work Life Balance
Top 20%Top 20% of Similar Size Companies on Comparably
B+

Help Scout is in the Top 20% of Similar Size Companies on Comparably

Happiness
Top 5%Top 5% of Similar Size Companies on Comparably
A+

Help Scout is in the Top 5% of Similar Size Companies on Comparably

Culture Score
Top 15%Top 15% of Similar Size Companies on Comparably
A-

Help Scout is in the Top 15% of Similar Size Companies on Comparably

How Employees Rate Help Scout's Work Life Balance

AnswerPercent
Yes50%
No50%
Are you satisfied with your work/life balance?
AnswerPercent
7 or less6%
879%
1015%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
>1 hour0%
1 hour50%
45 minutes0%
30 minutes0%
I eat at my desk50%
How long do you take for lunch breaks?
AnswerPercent
Yes50%
No50%
Do you feel burnt out at work?
AnswerPercent
Excellent0%
Good100%
Neutral0%
Not Great0%
Terrible0%
How’s the work life balance at your company?
Who Ranks the Work Life Balance highest at Help Scout?
Gender - Female 77/100
Experience - Over 10 Years 76/100
Experience - 6 to 10 Years 75/100
Who Ranks the Work Life Balance lowest at Help Scout?
Department - Engineering 71/100
Gender - Male 71/100
Ethnicity - Caucasian 73/100

Help Scout Work Life Balance by Department

Work Life BalanceHappinessCulture Score
EngineeringBA+B+

Help Scout Work Life Balance by Experience

Work Life BalanceHappinessCulture Score
3 to 6 Years----A-
6 to 10 YearsA-A+A-
Over 10 YearsA-A+A+

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