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Anonymously Rate Your Experience & Make Work BetterHIAS employees are -11% more likely to recommend HIAS as a great place to work
| 33% | Promoters |
|---|---|
| 23% | Passives |
| 44% | Detractors |
Working at HIAS is rated average by 37 employees, across various culture dimensions. HIAS employees are most satisfied about CEO Rating, Environment, and Outlook categories, putting HIAS’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at HIAS was rated by employees.
Overall Company Culture at HIAS is rated C+
Last updated months ago
HIAS ranks in the Top 50% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 30 HIAS employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping HIAS improve their work culture.
| Positive Reviews | 63% |
|---|---|
| Constructive Feedback | 37% |
What makes you most happy at work?Services the the vulnerable refugee communities
What are some of the best things about your team?Support live team and always willing to go extra mile
What do you like best about the leadership team?pro+ active and supportive to employees
What would you improve about your company's interview process?Move away from systems that compare candidates by the number of points they score on the reference survey, and look at people as human beings and individuals
What do your coworkers need to improve and how could you work together better?Send an email or post your PowerPoint instead of reading it to us during meetings
Why do you feel undervalued and what would make you feel better about your compensation?Better pay that recognizes the experience employees bring, not just the band that HR is looking at.
HIAS is a Jewish non-profit organization engaged in protecting refugees whose lives are in danger for being who they are.
We protect the most vulnerable refugees, helping them build new lives and reuniting them with their families in safety and freedom.We advocate for the protection of refugees and assure that displaced people are treated with the dignity they deserve.
HIAS stands for a world in which refugees find welcome, safety, and freedom.
| Headquarter | New York City, NY United States of America |
|---|---|
| Website | hias.org/ |
| Founding Date | 1881 |
| Tel | 2129674442 |
37 employees at HIAS have reviewed HIAS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 37 HIAS employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at HIAS are not very pleased with their total compensation at HIAS, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at HIAS are not very pleased with their team. 37 Participants grade the quality of their coworkers a D. Half of them believe the meetings at HIAS are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at HIAS believe the environment at HIAS is positive. Most Participants believe the pace of work at HIAS is comfortably fast. About 50% of the employees at HIAS work 8 hours or less.
Overall, the employees at HIAS are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no HIAS employees have provided insight into whether or not they clearly understand HIAS' KPIs and OKRs.
Mark’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in New York. HIAS’s CEO is highly regarded especially by Caucasian employees. Under Hetfield’s leadership, HIAS employee respondents are most happy about their Environment and the company’s Outlook. Team and Meetings are two areas, according to respondents, where HIAS could stand to see real improvement.
The HIAS Executive Team is rated a “C+” and led by CEO Mark Hetfield, Vice President Finance & CFO Farhan Irshad, and Senior Vice President Programs Raphael Marcus
Mark Hetfield CEO / President
Mark Hetfield serves as the CEO / President of HIAS.
Farhan Irshad Vice President Finance & CFO
Farhan Irshad serves as the Vice President Finance & CFO of HIAS. Farhan started at HIAS in Apr of 2014. Farhan... read more
Raphael Marcus Senior Vice President Programs
Raphael Marcus serves as the Senior Vice President Programs of HIAS. Raphael started at HIAS in Sep of 2018. Raphael... read more
Melanie Nezer Senior Vice President, Public Affairs
Melanie Nezer serves as the Senior Vice President, Public Affairs of HIAS.
Shelly Pitterman Senior Vice President, Programs
Shelly Pitterman serves as the Senior Vice President, Programs of HIAS. Shelly started at HIAS in Feb of 2017. Shelly... read more
Muluemebet Hunegnaw Senior Director, Monitoring and Evaluation
Muluemebet Hunegnaw serves as the Senior Director, Monitoring and Evaluation of HIAS. Muluemebet started at HIAS in Jun... read more
Judi Bernstein-Baker Executive Director
Judi Bernstein-Baker serves as the Executive Director of HIAS.
Hayford Mensah Chief Financial Officer
Hayford Mensah serves as the Chief Financial Officer of HIAS. Hayford started at HIAS in Jun of 2017. Hayford currently... read more
How much do people at HIAS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HIAS is $118,917, or $57 per hour, while the estimated median salary is $128,373, or $61 per hour.
At HIAS, the highest paid job is a General Counsel at $254,219 annually and the lowest is an Admin Assistant at $51,218 annually. Average HIAS salaries by department include: Sales at $231,685, Admin at $62,552, Customer Support at $70,578, and Product at $137,736. Half of HIAS salaries are above $128,373.
11 employees at HIAS rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 35 ratings) while 11 employees at HIAS rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $193k | $193k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $334k | $334k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at HIAS across various culture dimensions.
HIAS' PTO and Vacation policy typically gives 20-30 days off a year. HIAS' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
All Industries | 67% | |
|---|---|---|
Design | 33% |
Candidates By Location
New York City | 100% |
|---|
Who is the CEO of HIAS?
HIAS CEO is Mark Hetfield, their score by employees is 73
What is HIAS eNPS?
The eNPS for HIAS is -11
What is the salary for Director of Operations in HIAS?
Director of Operations average salary in the US is 145k
What are the salaries in the Customer Support in HIAS?
The average salaries for Customer Support in HIAS is 71k
What are the benefits at HIAS?
HIAS perks and benefits are Dental Insurance & Health Insurance