They all communicate well done
They are caring and understanding.
Clinical leadership is very much in line with my own values.
Being honest and respectful and keeping their word.
The manager is a ring leader of clicks at the center. He believes he's untouchable. He once said," as long as you keep your upper boss in your pocket, you can never do wrong"
Everything- no knowledge of state laws and regulations, every question is pawned off on someone else. They have no idea what they're doing.
Communication, organization, supporting RBTs, and just overall appreciation of their workers