Hot Topic Claimed Company

At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and Little Kids Rock. Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do! read more

EMPLOYEE PARTICIPANTS: 766

TOTAL RATINGS: 6701

CEO: Steve Vranes

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Hot Topic Technical Support Salary

The average Hot Topic Technical Support earns an estimated $73,724 annually, which includes an estimated base salary of $68,783 with a $4,941 bonus. Hot Topic's Technical Support compensation is $13,903 more than the US average for a Technical Support. Technical Support salaries at Hot Topic can range from $28,000 - $161,000.

The Customer Support Department at Hot Topic earns $12,204 more on average than the Admin Department.

Last updated 3 days ago.

$22k

$33k

$44k

$55k

$101k

$149k

$192k

$73,724

Average Compensation

$68,783: avg. base

$4,941: avg. bonus

Technical Support Salaries at Hot Topic

Technical Supports earn $1,838 more than Technical Supports, and $10,679 less than Customer Service Managers.

Customer Service Manager

$84k*

Technical Support

$72k*

CS Rep

$50k*

* estimated salary

Compensation at Hot Topic by Department

The Customer Support Department averages $12,204 more than the Admin Department, and $2,331 less than the Design Department

Design

$74,329 Avg. total comp.

+$2k

Customer Support

$71,998 Avg. total comp.

Admin

$59,794 Avg. total comp.

-$12k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Hot Topic reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Hot Topic reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at Hot Topic Rate Their Compensation

The majority of Technical Supports at Hot Topic believe they're not compensated fairly. 40% of Technical Supports at Hot Topic say they receive annual bonuses, and the majority (42%) are not satisfied with their benefits. See more compensation ratings at Hot Topic

Do you believe you're paid fairly?

31% Yes

Does your company give annual bonuses?

40% Yes

Are you satisfied with your Benefits?

42% Yes

See Hot Topic Technical Support Salaries by City

Los Angeles

Technical Support Salaries at Similar Size Companies

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