Hot Topic Senior Customer Service Manager Salaries in Los Angeles | Comparably
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Hot Topic Claimed Company
At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and Little Kids Rock. Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do! read more
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Hot Topic Senior Customer Service Manager Salaries in Los Angeles

The average Hot Topic Senior Customer Service Manager in Los Angeles earns an estimated $87,310 annually, which includes an estimated base salary of $77,247 with a $10,064 bonus. Hot Topic's Senior Customer Service Manager compensation is $17,016 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Hot Topic in Los Angeles can range from $35,000 - $160,000.

In Los Angeles, The Customer Support Department at Hot Topic earns $12,204 more on average than the Admin Department.

Last updated 5 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,310
Average Compensation
$77,247
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Hot Topic

In Los Angeles, Senior Customer Service Managers earn $2,907 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$50k*
* estimated salary

Compensation at Hot Topic by Department

In Los Angeles, The Customer Support Department averages $12,204 more than the Admin Department, and $2,331 less than the Design Department

Design
$74,329 Avg. total comp.
+$2k
Customer Support
$71,998 Avg. total comp.
Admin
$59,794 Avg. total comp.
-$12k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Hot Topic reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Hot Topic reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Hot Topic Rate Their Compensation

The majority of Senior Customer Service Managers at Hot Topic believe they're not compensated fairly. 40% of Senior Customer Service Managers at Hot Topic say they receive annual bonuses, and the majority (42%) are not satisfied with their benefits. See more compensation ratings at Hot Topic

Do you believe you're paid fairly?
31% Yes
31
Does your company give annual bonuses?
40% Yes
40
Are you satisfied with your Benefits?
42% Yes
42

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