Hulu Employee Reviews
Out of 146 Hulu employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Hulu improve their work culture. The Operations team, with 88% positive reviews, reports the best experience at Hulu compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
How we can come together as one team!
MY MANAGER IS GREAT AND ACCOMODATING !
Review from Operations Dept
Flexible, considerate, compassionate, fun, brilliant.
Review from Product Dept
innovation skills are great experience
Review from Product Dept
They get the job done and they listen to their employees. They make us feel like our voices are heard and our opinions matter.
Review from Customer Support Dept
What does the leadership team need to get better at?
Insecurities, self-preservation at the cost of others
Refrain from doing further physical & psychological harm, don't willfully intrude on other's dignities, be leaders not "bosses", learn & actually practice basic human decency
Weak leadership right now. Focus and motivate.
Not only explicitly recognizing our gaps in diversity and operational effectiveness, but DOING something about it and committing to sharing metrics around improvements.
Review from Engineering Dept
Communicating with the customer service reps better in regards to technical issues we experience while doing our job on how/when/if they expect to be resolved.
Review from Customer Support Dept
What is the best part about your compensation package?
MY COMPENSATION IS FAIR AND GREAT!
Review from Operations Dept
consistent cash bonus payouts, fair-ish benchmarking against other tech co's
Review from Engineering Dept
Free Hulu and the perks are perfect. Never had or heard of a job with so many perks and benefits.
Review from Customer Support Dept
Bonus's and health care are the best.
The benefits and our quarterly bonuses
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better bonuses and base salaries
Review from Engineering Dept
Yes we all feel under valued now. The only thing that would make us feel better about our compensation is if we got to choose who we worked for, because some people want to work for Disney and others are ok with dealing with ESPN+ because they KNOW sports. I wanted to work with hulu.
Managers deliberately mispronounced my name, intentionally dehumanized me
Deliberately discriminated against & set up to fail, sabotaged, and given an expiration date
Paid below market for my role, no stock or long-term incentives.
Review from Operations Dept
What are some of the best things about your team?
Our team works hard everyday to fix issues and target trends that affect our experience with the Viewers, anything to make their experience better we are there for.
MEETINGS WERE ALL GREAT AND HELPFUL!
Review from Operations Dept
THEY ARE VERY KIND AND HELPFUL, WE TREAT EACH OTHER EQUALLY AND WITH RESPECT
We are closely knit. The feeling of being one team is very clear
the team I manage is top notch. I would hire them any time any where.
What do your coworkers need to improve and how could you work together better?
Don't engage in mobbing & bullying.
Don't attempt to speak on your fellow coworker's behalf with the deliberate intention of sabotaging them. Don't lie or be callous. Actually practice inclusivity & understanding. Don't defame the character or reputation of another coworker. Don't belittle, patronize or bully other coworkers.
more open communication would help drastically
Review from Product Dept
My coworkers are the primary reason I want to go to work in the morning. Middle management is horribly under-trained, and people often get promoted to managers when they should be promoted along an IC track. 80% of managers have no skills, or don't have a passion for people management.
Review from Engineering Dept
Hard workers but receive no professional training.
What is most positive about the culture and environment at your company?
The most positive thing is the quality of the individuals I work with.
WE WORK AS A TEAM AND GIVE THE BEST EXPERIENCE TO OUR VIEWERS!
Review from Operations Dept
training in this company is wonderful
Review from Product Dept
Everyone is so down to earth and always happy to see you and speak to you. I love spirit week and different events they plan for us.
Review from Customer Support Dept
The leadership team embraces fun and it definitely shows at Halloween. We have a lot of happy hours in addition to other ways for employees to connect with one another.
What needs to change to make the company culture better?
Recognizing your own hypocrisy, lack of morals, ethics, toxic behaviors
Underlying deceit & malicious intent, the illusion of practicing inclusivity while actually being an extremely exclusive workplace environment & for all the wrong reasons. Exclude apathy, ignorance, malice, deceit, every 'ism, mere self-preservation while simultaneously endangering others.
More individual and team empowerment, establish greater trust between teams, more transparency about "the plan" and career potential of individuals.
Review from Engineering Dept
They have very diverse company,but thers not many African Americanor Hispanics executives
Review from Customer Support Dept
A bunch of white dudes from Amazon & Microsoft who came to Hulu continue to hire more white dudes from Amazon & Microsoft.
Review from Engineering Dept
What did you like most about the interview process?
THE INTERVIEWER IS FRIENDLY AND VERY SWEET
Review from Operations Dept
unique questions for hiring. also very honest interviewer
Review from Product Dept
It was fun and my interviewer was very friendly and outgoing. He still talks to me and says it’s good to see me every time we cross paths.
Review from Customer Support Dept
It was very quick process. The company shows that we care about you
What would you improve about your company's interview process?
Multiple awkward interviews that took place over the course of over a few years. On-boarding was terrible, company wasn't even ready or prepared.
What makes you most happy at work?
OUR TEAM AND THE MANAGEMENT
Review from Operations Dept
the products we offer are fun
Review from Product Dept
Being surrounded by wonderful people and being the voice of Hulu.
Review from Customer Support Dept
The environment and the people
Review from Customer Support Dept
customers satisfaction, making a difference
Review from Customer Support Dept
What's going wrong and how can it be improved?
Listen to all employees, create a psychologically safe environment where employees feel safe to be honest & constructive, dont scapegoat
Too much advertising that gets away in the way of entertainment.
leadership needs to hold each other accountable. for real.
Too many product managers has led to a fragmented strategic roadmap with unclear and competing priorities.
Review from Engineering Dept
Overall clarity on the UI across all platforms to better distinguish content apart from one another in regards to Live Tv content that has required ads, and Hulu content with no ads.
Review from Customer Support Dept
What would you most like to see improved at your company?
Leadership really is bad and often unclear
Review from Engineering Dept
Management
Review from Engineering Dept