Jim Brown — California Market President for Senior Products at Humana

Mr. Jim Brown serves as California Market President for Senior Products at Humana Inc. Mr. Brown is responsible for oversight of Humana's Medicare HMO and PPO health plans, prescription drug plan and Medicare supplement policies. He is a 20-year veteran in the health insurance industry. He serves as Senior Vice President at AppleCare Medical Management. Mr. Brown served as the Chief of Operations of L.A. Care Health Plan. At L.A. Care, Mr. Brown oversaw the member services, claims, provider network operations, project administration and product operations departments. He is also responsible for the oversight of information services and strategic initiatives for the organization. Mr. Brown has over 20 years of healthcare industry experience. He has successfully led organizations across the healthcare industry, including health plans, integrated delivery systems, medical groups and IPAs. Under his leadership, these organizations achieved exceptional levels of performance, including nationally recognized levels of quality of care, member satisfaction and operational performance. Mr. Brown spent five years at Presbyterian Health Plan in Albuquerque, New Mexico as the Chief Operating Officer, where he oversaw all operations for this 450,000 member health plan. Presbyterian Health Plan achieved NCQA 'Excellent' ratings for all three product lines in 4 out of the 5 years Mr. Brown was at Presbyterian and just prior to leaving this position, the Medicaid plan at Presbyterian was ranked in the top 25 in the country by US News and World Report and scored in the top 10% in member satisfaction compared to all health plans in the country. Prior to this position, Mr. Brown was the Administrator and Chief Operating Officer at La Vida Medical Group and IPA in Los Angeles. Mr. Brown also held positions as Vice President of Managed Care for Harriman Jones Medical Group /UniHealth, Inc. in Long Beach; Administrator of Northwest Orange County Medical Group; Chief Operating Officer and Administrator at Tenet Physician Services in Los Alamitos, CA; and Director of Utilization Management and Manager of Information Technology Development at Long Beach Memorial IPA in Long Beach, CA. Mr. Brown was on the Board of Directors of Big Brothers Big Sisters of Central New Mexico. Mr. Brown earned an M.P.H. in Health Policy and Management from the School of Public Health at UCLA and an M.B.A. in Management from the School of Business at San Francisco State University. He also holds two Bachelor degrees from the University of California at Davis, a B.S. in Biochemistry and a B.A. in Economics. He became a Certified Healthcare Insurance Executive (CHIE) in 2008.