D
51/100
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Ibex Global Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
it made me to work more to earn more
health benefit and life insurance
I would've aprreciate it if we can already use our HMO on the day that we're officially hired. So sad we had to wait 3 months before we can use our Medicare
Trnspo allowance but they included the said amount as a deduction to our pay .which i dont understand
The best part is to have incentives
Incentives and salary dispute that's all
The allowance, night differential overtime, incentive and promotion.
Actually having health, dental and eye insurance.
Receiving EPay card in helps a lot
The pay is highly competetive
Review from Customer Support Dept
They offer dental and health insurance.
Review from Customer Support Dept
I have many benefits to cover my needs.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I haven’t received stock compensation in my previous roles
The role is not fully supported with the knowledge that is needed. Revolving door with leadership, customer service reps, etc.
If I get paid all my hours worked. If I got told what I do right and not.just what I do wrong. If I got the raise and bonuses that were promised.
Give me a QA position
We are given additional task for the same pay
I feel undervalued because I'm exploited. I'm not allowed to disconnect calls when customers are verbally abusive, the system is always having issues, I've begged for a different schedule but seniority doesn't matter. They accommodate newer employees but not the tenured ones who have stuck it out.
Review from Customer Support Dept
Paid vacation after a yr more pay . Travel pay when equipment breaks
18.00hr for the project we are on
Every time u ask them a question they just don’t know and never get back to you about it ever it’s like dust gone in the
Appraisal yearly. Coaching should be within the shift otherwise it should be paid as OT
i feel not vauled becaues i am not they do not take care of me not at all
Pay us the bonuses we've earned without taxing us 40%
Review from Customer Support Dept
They need better organization and training
we are underpaid and poorly compensated
I feel undervalued because we work in a hot environment, long hours. We barely make above minimum wage when the amount of work is tremendous.
Review from Customer Support Dept
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