C
67/100
Ibex Global Claimed Company
At ibex, we value compassion. We provide opportunities to volunteer, fundraise, and get involved because we know it is important to you as well. It is our mission to make where we live and work a better place. read more
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Ibex Global Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
What makes me most happy at work is achieving my targets, getting positive feedback from customers, and working in a supportive team environment.
My ability to execute my soft skills and training to satisfy my customers needs, in essence, the opportunity to provide exceptional Customer Service that propel my team to the top!
The pay is amazing and on time
When there's an event and they give free food and also the collaboration that we had with my team
selfmade ,being caring ,humble with everyone
I would be most happy when I get a QA position
The people I see at work. Even the security guards and utility people are so nice and kind. I just love everyone in Ibex Davao
Being nice to others And helping my family everytime i get my salary
Getting a check and helping people that really your help or they just want to talk because there alone the older ones you need to be gentle with and patient.
my discounts and the apple disscount that applys
The emotional support of our team
Review from Customer Support Dept
taking the time with customers
Review from Customer Support Dept
Interacting with our customers on a daily basis.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Literally everything. We need more pay if they want us to take calls for 5+ departments or they can lighten the workload. The system needs to be fixed to do our job effectively. We need to stop being wrote up for things out of control. The blackout days need to come to an end.
Review from Customer Support Dept
Respect your workers time well.
Improve how much you pay your workers. Improve how to react to an outright pandemic. Literally just try to do the bare minimum.
Everything, there is no hope
New management and better pay
Review from Customer Support Dept
Nothing can really improve it. Honestly, it seems no matter how much a company pays you, employees will always be dissatisfied with attending work.
Review from Customer Support Dept
Nobody actually follows the company values! They reward hard work by giving you more work with no increase in pay because they know that dedicated employees will do what is asked of them. They promote people who are not qualified while someone who is stays in limbo because the boss doesn't like th
Review from Customer Support Dept
the benefits package can stand to be improved alot
They could pay me what I'm worth in my position and hire better quality agents
Disorganized training classes and supervisors retraining and better organization
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