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iHerb Company Culture
iHerb Culture
This score is derived from employee ratings & reviews2.7/5
iHerb's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
B+Compensation
B-Diversity
CHappiness
CeNPS
CiHerb CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Ray Faraee
58 /100
See More
Diversity at iHerb
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at iHerb have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored
Women at iHerb
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at iHerb have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored
iHerb eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-11
iHerb employees are -11% more likely to recommend iHerb as a great place to work
| 37% | Promoters |
|---|---|
| 15% | Passives |
| 48% | Detractors |
Working at iHerb
Working at iHerb is rated below average by 109 employees, across various culture dimensions. iHerb employees rate Perks And Benefits highest among all categories, and think that CEO Rating and Team have the most room for improvement, putting iHerb’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Los Angeles. See below in detail how working at iHerb was rated by employees.
Overall Company Culture at iHerb
D
Overall Company Culture at iHerb is rated D
Last updated today
Bottom
20%
iHerb ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
iHerb Employee Reviews
Out of 87 iHerb employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping iHerb improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
Positive Reviews From iHerb Employees
- What is most positive about the culture and environment at your company?Nothing at all, arbitrary decisions, a lot of favoritism and unfair behavior, total disrespect for human beings and human dignity.
- What makes you most happy at work?Accomplishing my goals success achievements
- What did you like most about the interview process?It was done all over phone
Constructive Feedback From iHerb Employees
- What needs to change to make the company culture better?Get knowledgeable and intelligent leaders
- What needs to change to make the company culture better?Close iherb and learn better management skills
- What does the leadership team need to get better at?Open communication. Alignment across product. IT and marketing.
iHerb Company Information
iHerb Company Overview
"iHerb is an online retailer of vitamins, nutrition, supplements and natural products."
iHerb was founded in 1996 and its current CEO is Ray Faraee. Since its inception 30 years ago, iHerb has grown to 288 employees.
| Headquarter | Moreno Valley, CA United States of America |
|---|---|
| Website | www.iherb.com |
| Founding Date | 1996 |
| Company Status | Private |
iHerb Competitors
iHerb competitors include Vitacost. iHerb ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how iHerb compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
iHerb Employees
iHerb has 288 employees. 109 employees at iHerb have reviewed iHerb across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 109 iHerb employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at iHerb are generally satisfied with their total compensation at iHerb, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at iHerb are not very pleased with their team. 109 Participants grade the quality of their coworkers a D. Less than half believe the meetings at iHerb are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at iHerb believe the environment at iHerb is positive. Most Participants believe the pace of work at iHerb is extremely fast. About 52% of the employees at iHerb work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at iHerb are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining iHerb - Employee Onboarding
The prevailing opinion from employees about joining iHerb is that the company was very unprepared on their first day. iHerb employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
iHerb KPIs and OKRs
At this moment no iHerb employees have provided insight into whether or not they clearly understand iHerb's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
iHerb CEO & Leadership
iHerb CEO - Ray Faraee
58 /100
Ray’s approval rate is lower compared to CEOs at similar sized companies, putting Ray in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Ray Faraee’s employees rank iHerb in the Top 20% for Perks And Benefits, in the Top 40% for Compensation, and in the Bottom 45% for Happiness. Faraee is generally unpopular with iHerb employees, but ranks especially low with Caucasian employees, and by Female employees and Male employees. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO. When compared to iHerb’s competitors, Ray Faraee ranks below Vitacost CEO Jeffrey Horowitz.
iHerb Leadership
The iHerb Executive Team is rated a “C-” and led by CEO Ray Faraee, VP Information Technology Neda Alavi, and Director of eCommerce and customer satisfaction Joe Malka
Ray Faraee CEO / President
Ray Faraee serves as the CEO / President of iHerb.
Neda Alavi VP Information Technology
Neda Alavi serves as the VP Information Technology for iHerb Inc.. Neda started at iHerb Inc. in May of 2018. Neda is... read more
Roxanne Agnew VP, Corporate Controller
Roxanne Agnew serves as the VP, Corporate Controller for iHerb Inc.. Roxanne started at iHerb Inc. in June of 2015.... read more
Mark Hoffman Sr. Vice President of Operations
Mark Hoffman serves as the Sr. Vice President of Operations of iHerb Inc.. Mark currently resides in the Greater Los... read more
Neil Folgate Vice President, Digital Marketing
Neil Folgate serves as the Vice President, Digital Marketing of iHerb Inc.. Neil currently resides in the Greater Los... read more
Clarice Hovsepian Vice President, General Counsel
Clarice Hovsepian serves as the Vice President, General Counsel of iHerb Inc.. Clarice currently resides in the Greater... read more
Miriee Chang Vice President, Global Logistics
Miriee Chang serves as the Vice President, Global Logistics of iHerb Inc.. Miriee currently resides in the Greater Los... read more
Lindsey Wiefels VP, Purchasing / Merchandising
Lindsey Wiefels serves as the VP, Purchasing / Merchandising of iHerb.
iHerb Salaries
How much does iHerb pay?
How much do people at iHerb get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at iHerb is $141,738, or $68 per hour, while the estimated median salary is $119,699, or $57 per hour.
At iHerb, the highest paid job is a General Counsel at $269,992 annually and the lowest is an Admin Assistant at $47,089 annually. Average iHerb salaries by department include: Design at $83,346, IT at $92,002, Legal at $269,993, and Sales at $216,662. Half of iHerb salaries are above $119,699.
34 employees at iHerb rank their Compensation in the Top 40% of similar sized companies in the US (based on 98 ratings) while 32 employees at iHerb rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 32 ratings).
Last updated 18 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $249k | $249k | 67th Percentile |
83rd Percentile $260k | $260k | 83rd Percentile |
100th Percentile $315k | $315k | 100th Percentile |
$141,738*
Average Compensation
$119,699*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
iHerb Salaries by Department
Diversity & Inclusion at iHerb
Diverse employees at iHerb score the company 69/100 across various culture categories, placing iHerb in the Bottom 45% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at iHerb across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
iHerb Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
iHerb PTO
iHerb PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
iHerb Careers
iHerb Jobs
No Recent Jobs found for iHerb on Comparably
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H1B Visa
In 2019, iHerb applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
iHerb has a total of 288 employees
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let iHerb Know You Want To Work There
Overview of Candidates Interested in iHerb on Comparably
Candidates By Department
Engineering | 50% | |
|---|---|---|
IT | 25% | |
All Industries | 25% |
Candidates By Location
Los Angeles | 75% | |
|---|---|---|
Seattle | 25% |
Frequently Asked Questions regarding iHerb
Who is the CEO of iHerb?
iHerb CEO is Ray Faraee, their score by employees is 58
What is iHerb eNPS?
The eNPS for iHerb is -11
What is the salary for Engineering Manager in iHerb?
Engineering Manager average salary in the US is 155k
What are the salaries in the Design in iHerb?
The average salaries for Design in iHerb is 83k
How many employees work in iHerb?
iHerb has 288 employees
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