In Home Support Services Leadership Employee Reviews
What do you like best about the leadership team?
They are encouraging and tried to give you resources to help
They are always supportive to their employees
Review from Customer Support Dept
i love the communication and trust we have together.
Review from Customer Support Dept
I've never met them but they're mostly always very nice
Review from Customer Support Dept
Being able to work respectfully with the client one on one
There is no real leadership when you work for IHSS. The local union, SEIU, tries but fails to do anything for IHSS workers.
Review from Customer Support Dept
I like helping elders and making them feel as if they are loved. I also like the fact i get to smile through the whole day and learn new things about them everyday.
nothing they dont do anything
Review from Operations Dept
Supportive and problem solver. Looks out for my best interest
I like how it is group motivated to do better as a whole and individually for the work providers as well as the recipients.
Review from Customer Support Dept
She is hard to get a hold of, this is like an outside contract work, but when clients needs change it would take a bit for approval
Review from Customer Support Dept
They know how to take control, especially through tough situations.
Review from Customer Support Dept
The teamwork we use to get things done.
Review from Operations Dept
I like the fact I can call on someone when I need assistance
What does the leadership team need to get better at?
helping providers when they have an issue regarding payment for hours worked.
Review from Customer Support Dept
Unclear how to answer. There needs to be more communication and actual checking into peoples cases.
Review from Customer Support Dept
Its really hard to get a hold of anyone on the phone, if I need help with anything or need a question answered. I have waited on hold & then either disconnected or forced to leave a message, & they don’t always call back. You must call repeatedl
Review from Operations Dept
Get involved. Contact their workers. Maybe even call back every now and then. A hand to help research any way to help our clients would be nice. We are constantly alone in caring for our clients
Review from Customer Support Dept
Connecting with their professional nurses
The company needs to be on same page also to back up the providers more instead of dismissing anything we say
Review from Customer Support Dept
Paperwork explination and form filing explination
Review from Customer Support Dept
Communication skills and friendliness to workers
Review from Operations Dept
I think they should have better pay.
Review from Customer Support Dept
The union is awesome, but there is no direction from management and the training we are required to have isnt offered on a timely basis.
Review from Operations Dept
They are concerned with cuts in hours and benefits. Not our welfare or our clients.
Review from Customer Support Dept
