Instawork Employee Reviews
Out of 323 Instawork employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Instawork improve their work culture. The Sales team, with 57% positive reviews, reports the best experience at Instawork compared to all other departments at the company. The Operations team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very humble and no attitude. They push you to learn
Fun friendly team work helpful
Ok thanks again ok thanks
The transparency and the availability of hours to work!
I love it its the best ever
What does the leadership team need to get better at?
They need a better system. They overally tax the workers and they dont believe in emergencies or taking actions
Leadership varies but the company itself needs work
Communication and making sure that the workers are taking care of
Take care of their workers and have better support team.
There is none the less you know the less you can tell about them.
What is the best part about your compensation package?
Does not apply to gig workers.
they are all diffrent depending on the job
The managing of my sick, vacation and discretionary time
Review from Sales Dept
You get paid what you worked for every week.
Benefits are competitive and plenty of perks
Why do you feel undervalued and what would make you feel better about your compensation?
No one responds to the help chats
Review from Customer Success Dept
With the experience I have I feel the compensation should have been higher. My profile is pretty diverse too.
Comparing the benefits to other SF Bay Area tech companies, IW falls short.
Review from Operations Dept
I want my pto please
This place is a sinking ship full of micromanagers trying to fire each other.
What are some of the best things about your team?
Everything is good here. Facilities could have been better
Help eachother, encourage, and praise
Skilled, supportive & would like to interact more with team.
My co-workers, the clients, the community of workers and hard working humans
My team listens and is helpful and hard workersx
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Bartenders should always tip bartenders 20 percent of tips .
Be open minded, educate themselves
A contact person in charge not email phone number for situations like this would be really nice
Coworkers are mostly just fine and dandy. They all have complaints.
More reviews will speak the truth about this company unfair buisness
What is most positive about the culture and environment at your company?
What the people fealing and supportive team
Everything and everyone send out positive vibes.
That ee can work remotely
diverse friendly helpful and nice
If you don’t pay people you can’t get good perform
Review from Customer Success Dept
What needs to change to make the company culture better?
Payment on time stop lying
Have somebody of management be available via telephone and situations like mine I went to work I lost money I didn't make money because the job was not there and I still got suspended
Communication between people and employees or contractors!
Instawork is really brushing us off.
Be psychologically safe, supportive, open, inclusive in a constant way
What did you like most about the interview process?
The manner in which it was conducted and the way all the interviewers conducted themselves and spoke.
Direct but friendly and personal
It was straightforward, there was complete transparency, the ease of the work that was shown to me as well!
Very simple! You're already treated as a Instawork Professional. All you have to do is work hard & do great!
Review from Customer Success Dept
Simple and easy, that I was not uncomfortable
What would you improve about your company's interview process?
Stop lying pay people on time
Be transparent in the interview process - as I was misled on literally every aspect of the role.
The interviewer/ coach should allow all candidates the opportunity to apply for all opportunities available within the Company.
Contact me and find out
They should be upfront about giving our pay to us
What makes you most happy at work?
My job role and the diversities.
Helping our customers thaf use the app
Communication, supportive, caring & appreciation.
Being able to have flexibility and working remotely! It gives me a chance to still be with my children!
I enjoy working with a friendly and talented team.
What's going wrong and how can it be improved?
There is lack of communication between managers and employees. Nobody seems to know what each other needs to do.
no fairness and greed need support and trust
If people knew what they were dping and not be ignore like if you are a no body and i have bills to pay and late fees to pay because unattended ignorant people that have no profecianal way of eorking
The only way to communicate with management is via text or email indicates to me a very weak management afraid to get their hands through
This company relies on their employees taking the work to get paid and is not interested in supporting them in any other area.
What would you most like to see improved at your company?
Someone to pick up a phone. Attentiveness compassion recognition respect communication