Instawork Leadership Employee Reviews
What do you like best about the leadership team?
Very humble and no attitude. They push you to learn
Fun friendly team work helpful
Ok thanks again ok thanks
The transparency and the availability of hours to work!
I love it its the best ever
They have a support chat.
I haven't been introduced to any so ?
They take the time to understand the concerns of the teams and recognize people for their contributions.
Review from Sales Dept
That they exist to ask things about, even if it takes 5 days.
They all have happy enviorments to share.
Review from Customer Success Dept
Good communication and responsive to questions
Hard working and good at asigning tasks
Happy to work like volunteers.
We get along great a relax Environment
We dont have one of those
Motivating which pushes you to be better!
Everything never had nothing that one couldn't get resolved.
Different jobs give you more experience
they are always right there to help there response time in impeccable!!! theres many vedios on all the diffrent things you can be experiencing!!!
Work well together by leading by good examples.
What does the leadership team need to get better at?
They need a better system. They overally tax the workers and they dont believe in emergencies or taking actions
Leadership varies but the company itself needs work
Communication and making sure that the workers are taking care of
Take care of their workers and have better support team.
There is none the less you know the less you can tell about them.
Literally everything. The worst professional experience I've ever had.
be fair and allow workers to cancel shifts if things happens when we have an emergency that out of our control be more honest
Phone number and humans to contact when support is needed
Commuication with the Pros ( Me) and hesring both sifes of report and not to take your favorite awsy u earned just to not allow you to book with that business again who doesnt think your a match
Review from Sales Dept
Being reached, so issues can be worked out before system override.
Better policy and procedures that clearly detail shifts. Let's say a pro books a cashier shift at venue. Once they arrive at the venue and clockin for the cashier assignment the venue says oh, no you're a runner today. Does this count as late cancelation on the venue and is the pro expected to stay?
Leadership needs to be more transparent and accessible to redress grievances.
I have been trying to speak to a human being about this issue for weeks. We continue to bring you revenue, as does my wife, but they owe us each $74 and all I can get ahold of are chathead CSR's who haven't the training, authority, or humanity to fix the problem.
Communication as well as support.there is no actual way to deal with a greivance.wage theft needs to be adrressed.they need a avenue to address wage yhefy exoecially whn companies we work fornthrough instawork just deny adjustment for pay with no reason exvept that they can no appeal process levy!
Someone who can assist with a problem and actually get it resolved. Also being able to talk to a Supervisor directly, not just chat room, which is just that, " Chat"
Responding and treating workers as fair as employers we desire the same respect we bring in the money and would like to hear back when there is an issue
Get trained people with the knowledge how to help
Pay the workers for their hard work.
Listening to workers. Being precise in what they expect if workers. And keeping it relevant. To often have I got on jobs and the job description does NOT match my duty at work. It's frustrating the app . The management are amateurs
Being more inclusive, stop discrimminating, stop canceling jobs and blaiming the Client.
