Intercom Environment Employee Reviews | Comparably
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Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
537
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Intercom Environment Employee Reviews

All
Positive
Constructive

What is most positive about the culture and environment at your company?

Flexibility and acknowledgement that we have personal lives and will get our work done. We assume positive intent and respect one another.

We're values driven, people-centric and the majority of the company operates with kindness and humility. You'll meet awesome people at Intercom and it makes the company feel special.

Transparent communications, integrate work goal with life goal

Intercom is a friendly place - the people here are kind, make time for each other, and work well together

I always learn something new and interesting from my coworkers

It is focused

What needs to change to make the company culture better?

There aren't any Environment reviews of Intercom yet.
Be the first to contribute a review.

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Review Sentiment at Intercom

100
100%
0
0%

About Intercom's Environment

A
78/100

Where This Score Ranks Intercom's Environment

TOP
10%

In the Top 10% of 2025 similar size companies on Comparably

TOP
20%

In the Top 20% of 738 companies in San Francisco

4th

4th place versus 5 competitors rated on Comparably

The environment at Intercom is considered positive by 85% of employees and regarded as having a “comfortably fast” work pace by 10 employees. Relative to its competitors, MaritzCX, Drift, Mixpanel, Zendesk, and Totango, Intercom's environment score ranks in 4th place. This also puts them in the Top 10% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 20% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - HR
    +6%
  • Ethnicity - Caucasian
    +5%
  • Experience - Over 10 Years
    +5%

Rate Environment the Lowest

  • Tenure - 1 to 2 Years
    -20%
  • Ethnicity - Asian or Pacific Islander
    -8%
  • Gender - Female
    -4%

How Intercom's Environment Score is Calculated

FILTER RATINGS BY

Results from 21 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less5%
865%
1030%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast30%
Comfortably fast50%
Moderate15%
A bit slow5%
Bureaucratic0%
What's the work pace at your company?
AnswerPercent
Positive85%
Negative15%
Is your work environment positive or negative?
AnswerPercent
Yes50%
No50%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes75%
No25%
Do you have a close friend at work?
AnswerPercent
5% or Less50%
5-10%25%
10-25%25%
25-50%0%
50%+0%
What % of the time are you bored at work?

Intercom Employee Reviews In Other Categories

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