Intercom Employee Reviews | Comparably
Intercom recognized by Fast Company Magazine as a Best Workplace for Innovators!
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Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more
EMPLOYEE
PARTICIPANTS
50
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537
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Intercom Employee Reviews

Out of 40 Intercom employee reviews, 100% are positive. See below how Intercom employees enjoy their experience at work.

What do you like best about the leadership team?

Leadership Reviews

They are authentic, transparent and treat all employees like partners in building our company. During tough times they put our work into perspective and genuinely show up for employees as people. They are motivating and have an innovative vision. And they DO work, they are in the details that matter

That they're transparent, open, personable, humble.

Transparent communications, celbrate wins and learn from mistakes, always positive

The leadership team is increasingly diverse, really transparent and leading the company in a great direction.

Strong mission and vision, improved collaboration in recent years

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Intercom yet.
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What is the best part about your compensation package?

Compensation Reviews

Competitive salary, equity feels like it has real value.

Overall benefit is industry standard

Everyone gets an equity stake, so we're all able to benefit from the success we contribute to.

Fair pay and history of merit-based promotion

Options upside

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Intercom yet.
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What are some of the best things about your team?

Team Reviews

We work really hard but there's little politicking - people get on and are aligned around our mission and our values.

Varieties of team can work on same goal and maintain efficiency

Friendly, kind, humble but still effective.

Collaborative, smart, and a healthy amount of challenging each other

Their values are aligned with mine

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Intercom yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Flexibility and acknowledgement that we have personal lives and will get our work done. We assume positive intent and respect one another.

We're values driven, people-centric and the majority of the company operates with kindness and humility. You'll meet awesome people at Intercom and it makes the company feel special.

Transparent communications, integrate work goal with life goal

Intercom is a friendly place - the people here are kind, make time for each other, and work well together

I always learn something new and interesting from my coworkers

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Intercom yet.
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What did you like most about the interview process?

Interviews Reviews

I got to learn a great deal about the company mission, trajectory and culture that was not that apparent to me from the outside.

They try their best to keep you informed of all aspects of the position and team so that you can make informed decisions

Thoughtful, probing questions to uncover real strengths/ opportunity areas

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Intercom yet.
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What makes you most happy at work?

Outlook Reviews

I feel like I belong and I am doing good work. I learn something from my co-workers everyday and I am challenged.

My team is awesome - I enjoy the time I get to spend with them. In addition, I really understand that I'm making an impact on the business in my role.

Actually being able to help customer and the team around me

The people I work with and the culture I'm part of. Both are fantastic.

The chance to try something new and take on a new challenge

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Intercom yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Intercom yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Intercom yet.
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