Intrado Employee Reviews
Out of 287 Intrado employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Intrado improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Intrado compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Always has an open door!
It teaches me to be a leader
Our goals are clearly defined
I really appreciate their communication of company plans, goals and progress.
Review from Engineering Dept
Great nO complaints on my end .
What does the leadership team need to get better at?
There aren't any Leadership reviews of Intrado yet.
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What is the best part about your compensation package?
Subsidized meals and hybrid work environment!
salary and bonus are great! Health care needs improvement
Review from IT Dept
Commissions. I have been sales for many years, and this is why. Commissions shows your successes.
Salary, Paid Time off, and work from home.
Everything about it but if I would choose one, it would be the incentives.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They do not care about inflation or losing workers to other companies. They would rather just hire new people overseas where they can pay less than give someone who has been at the company a long time a decent merit increase.
There is no equity for employees and no bonus plan which puts my compensation below that of my peers in the industry and region.
Review from Engineering Dept
The pay scale for the technical work is sad and raises are a maximum of 2% per year - no merit or performance raises (although they say they do.)
Besides the salary, my line of management can improve benefits or allowances, especially during a pandemic when i was the only one on my team on my site to go to the office once or twice a week even if all employees are working from home.
Review from IT Dept
I'd like to be paid market rate an absolute minimum. Bonus plan, pension plan and cost of living pay increases would also be nice.
Review from Operations Dept
What are some of the best things about your team?
Smart, funny, and reliable people. Everyone is very smart.
Everyone is very supportive. You definitely feel the team spirit with a common goal.
Great people and have great comm
My coworkers are smart, knowledgable and fun to work with.productive
Review from Engineering Dept
Always willing to help you out
What do your coworkers need to improve and how could you work together better?
Co-workers are great. To work together better, we need the information to be spread to all employees who need to know, not just a few. It's tough to do a job when changes happen so frequently, but only a few people are informed.
What is most positive about the culture and environment at your company?
The company tries hard to keep people engaged. I feel like I am doing important work for the country.
Support for learning and personal development.
Review from Operations Dept
The focus is on team success and fairness and success. Communication from the execs is frequent, clear and open.
Review from Engineering Dept
We all share the same struggle about how clown shoes the corporation runs our division, so it makes it a little better.
The atmosphere with co workers
What needs to change to make the company culture better?
There aren't any Environment reviews of Intrado yet.
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What did you like most about the interview process?
The interview process has changed since I started but for me it was a nice conversation, and more about making sure I was a good fit as the skills required for the job are ones that have to be taught on the job.
It was short and to the point. No in-depth questions or testing questions.
Review from Operations Dept
reasonable and practical friendly efficient
Review from Engineering Dept
It was to the point
The atmosphere created by the interviewers
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Intrado yet.
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What makes you most happy at work?
Solving interesting problems and enabling my staff to be successful
Review from Engineering Dept
Being able to make people laugh
I get to learn more about leadership. My manager is always there to mentor and support me.
Review from IT Dept
Being in a safe and lively work environment and work life balance.
Review from Engineering Dept
I enjoy meetings where we are able opening discuss anything.
What's going wrong and how can it be improved?
They need to quit trying to re-invent the wheel and invest money into infrastructure and employees. We need so many things.
The company is being segmented to be sold off to make money for Apollo. It feels as though this is the only goal and people are irrelevant.
Review from Operations Dept
It feels like the engineers do not test the software enough before putting it out and the installers are not given enough time to correctly install the equipment and software. Tons of wasted time and bad reputation due to bugs in the code and bad installs. The company doesn't seem to care.
What do you like best about your company?
That our services are about helping society
Review from Engineering Dept
What would you most like to see improved at your company?
Allowing employees to share in the success of the company.
Review from Engineering Dept