Jackson WWS, Inc Employee Reviews
Out of 435 Jackson WWS, Inc employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Jackson WWS, Inc improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Jackson WWS, Inc compared to all other departments at the company. The Operations team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Finance Dept
Jackson has allowed me to raise my family while working here so I can not complain.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they treat you like family
Review from Admin Dept
Personable and approachable. I believe they care on a personal level.
Review from Admin Dept
I think if you had a real issue they would go out of their way to honestly try to help you.
Review from Admin Dept
The clear and concise goals that are set each quarter.
Review from Finance Dept
They are personable with all employees.
Review from Customer Support Dept
What does the leadership team need to get better at?
Delegation, especially regarding projects and project teams.
Review from Engineering Dept
proactive communication, setting clear and realistic goals (especially when the company is in turmoil), providing the tools and resources needed to achieve said goals
Review from Sales Dept
Need better communication with the employees. Provide support to the employees as well.
Review from Customer Support Dept
Doing a better job of defining the vision through pragmatic goals
Review from Operations Dept
What is the best part about your compensation package?
Pay is fair. Insurance is the best but wish it was better. Vacation policy is very good.
Review from Admin Dept
Bonus, although I haven't received yet as I was hired too late.
Review from Finance Dept
We have good holiday pay benefits, decent insurance and competitive pay for the area.
Review from Customer Support Dept
benefits and vacation time along with meals every quarter
Review from Customer Support Dept
The 2025 bonus and the health care
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
NA NA NA NA NA
Review from Admin Dept
They were not honest about my pay when I left my job. I am still making less than what I was making at my current job
Review from Operations Dept
Some people come in with less experience than others and get better pay due to having a degree. I feel as experience should hold somewhat value to what they are paid. Other companies pay better and have way better insurance and it doesn't cost near as much as ours.
Review from Admin Dept
There are no advancement opportunities in the company unless someone retires and then the position is usually filled from an external hire.
Review from Engineering Dept
The pay is just enough to make you come to work, but not enough to make it really worth it.
What are some of the best things about your team?
everyone works together and helps one another
Review from Customer Support Dept
we all work together well
Review from Admin Dept
Dedicated to doing good work
Review from Admin Dept
If you have an issue, other departments do not care to pitch in and help you at any cost.
Review from Admin Dept
The ability to communicate questions and concerns while also feeling like I could ask for help if needed.
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
most of them are for themselves dont have a team effort.
Review from Operations Dept
Less micromanaging, better communication, friendlier attitudes, more positive outlooks, contribute to a forward thinking atmosphere.
Deep-rooted misogyny, unwillingness to learn technical skills
Review from Engineering Dept
resolving issues with union employees quicker.
Review from Operations Dept
better communication and response times; need to be more empathetic and work with more sense of urgency when dealing with customers
Review from Sales Dept
What is most positive about the culture and environment at your company?
Those who are willing to lead and participate do so professionally
Review from Admin Dept
I think everyone is willing to help each other out.
Review from Admin Dept
The people who are willing to listen and help when needed.
Review from Finance Dept
Inclusion is important at our company.
Review from Customer Support Dept
we all work together as a team
Review from Customer Support Dept
What needs to change to make the company culture better?
Leadership culture punishes initiative and demands heavy management involvement. Unwillingness to invest in people hurts our ability to attract, train, and retain the technical specialties needed to operate in the digital age.
Review from Engineering Dept
stop letting union employees away with certain things at a much sooner pace.
Review from Operations Dept
to get rid of the union
Review from Operations Dept
Communication is the biggest issue.
Review from Customer Support Dept
FIX THE ERP COMPUTER SYSTEM. Order inventory has issues. Shipping has issues. Answering emails on a timely basis or sometimes just answer the emails has issues.
Review from Sales Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
when we are able to help satisfy the needs of our customers
Review from Customer Support Dept
Over the past few months, leaving at the end of the day.
Review from Admin Dept
Being able to help others and make a difference day to day.
Review from Admin Dept
The chance to grow as a person and co-worker.
Review from Finance Dept
Co-workers - environment - and I enjoy my job.
Review from Customer Support Dept
What's going wrong and how can it be improved?
production manager has no people skills likes to threaten your job as much as he can. likes to make you feel like a piece of crap.
Review from Operations Dept
Lack of advancement opportunities and the overloading of certain employees.
Review from Engineering Dept
Advancement opportunities without having to wait for someone to retire.
Review from Engineering Dept
Obvious ERP transition, but beyond that lack of communication and empathy.
Review from Sales Dept
We are understaffed in some areas. Communication between departments is poor.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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