JCPenney Portraits Employee Reviews | Comparably
JCPenney Portraits is an all-occasion portrait studio designed to provide high-quality portrait products for customers' needs. read more
EMPLOYEE
PARTICIPANTS
33
TOTAL
RATINGS
367

JCPenney Portraits Employee Reviews

Out of 44 JCPenney Portraits employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping JCPenney Portraits improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

I didn't have much of an interaction with them.

They are very nice and have been patient with me.

Fun to work with, great constructive feedback

Very effective and transparent. They ensure that the employees are satisfied in terms of the work environment and incentives

What does the leadership team need to get better at?

Leadership Reviews

The overall process of the company. The quick times really take away from the customer experience and it causes customer service issues and the inability to take lunches

Fighting for their team, maybe acknowledge their hard work with a raise? Not just a sticker.

being team players and being more fair

They dont pay well, hours are laughable and raises are minimal. Over the years they have stripped benefits and recently did away with ESOP ( Employee stock ownership program). I did enjoy my job for the photography aspect but everything else was a nightmare

What is the best part about your compensation package?

Compensation Reviews

There is a commission and flexible work hours

the best part would have to be that i get some of their insurance depending on my hours

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The work life balance is feeling nearly impossible.

More money. Or at least less responsibilites. Maybe not getting yelled at

I believe my worth, quality of work, and personal contributions are worth more than I get paid but unfortunately when working in a retail setting pay is rarely higher than what I currently earn.

They started me at 8.50 although recent new hires start at 9.50. I did get promoted to a supervisor level but for the amount of responsibilities the pay was not worth it

They paid a male employee 4$ more hourly than me who had no experience where I had years of experience in the area

What are some of the best things about your team?

Team Reviews

I hired them so theyre amazing. The other managers in the district are a clique. They promote this "we are a team" mentality so you can do something for them. But when you need help? Crickets.

We work together well, always willing to assist each other and critique one another's work in helpful ways. We communicate well and share creativity.

They are hardworking and efficient

they are all really understanding

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of JCPenney Portraits yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

It can be fun, but the negative experiences take that fun away

Honestly, the fun times are quickly forgotten about because of time constraints and negative customer interactions

Some of the customer interactions when we provided them a great service.

I get to hire my team and i hired people like me. It was the only control i had of my studio.

Everyone is friendly and helpful

What needs to change to make the company culture better?

Environment Reviews

Treat and pay your employees fairly. If you are going to schedule an on call shift and demand that its treated as a working shift then pay the employee at least half of the shift time if they are not called in.

What did you like most about the interview process?

Interviews Reviews

It was easy. I didn't like that experience questions weren't asked more often

It was quick and introduced a number of responsibilities i would be expected to take on if employed

It is simple and straightforward.

it was pretty fast and easy

What would you improve about your company's interview process?

Interviews Reviews

Nothing. Just dont lie. Very falsed advertised.

Be upfront about the nature of scheduling hours

What makes you most happy at work?

Outlook Reviews

I love being able to show my creativity and interact with children and families all day

Satisfied and happy customers.Effective teamplayers

What's going wrong and how can it be improved?

Outlook Reviews

wish we could all be treated better but its a job

Not enough staff to treat customers well since if its a slow day you are by yourself. if you are photographing a session you are also expected to answer calls and attend to the front and sell. Imagine doing that when five customers show up to pick their orders in the middle of a session while phone

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of JCPenney Portraits yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of JCPenney Portraits yet.
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Review Sentiment at JCPenney Portraits

62
62%
38
38%
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