JCPenney Portraits Employee Reviews
Out of 44 JCPenney Portraits employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping JCPenney Portraits improve their work culture.
What does the leadership team need to get better at?
The overall process of the company. The quick times really take away from the customer experience and it causes customer service issues and the inability to take lunches
Fighting for their team, maybe acknowledge their hard work with a raise? Not just a sticker.
being team players and being more fair
They dont pay well, hours are laughable and raises are minimal. Over the years they have stripped benefits and recently did away with ESOP ( Employee stock ownership program). I did enjoy my job for the photography aspect but everything else was a nightmare
Why do you feel undervalued and what would make you feel better about your compensation?
The work life balance is feeling nearly impossible.
More money. Or at least less responsibilites. Maybe not getting yelled at
I believe my worth, quality of work, and personal contributions are worth more than I get paid but unfortunately when working in a retail setting pay is rarely higher than what I currently earn.
They started me at 8.50 although recent new hires start at 9.50. I did get promoted to a supervisor level but for the amount of responsibilities the pay was not worth it
They paid a male employee 4$ more hourly than me who had no experience where I had years of experience in the area
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of JCPenney Portraits yet.
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What needs to change to make the company culture better?
Treat and pay your employees fairly. If you are going to schedule an on call shift and demand that its treated as a working shift then pay the employee at least half of the shift time if they are not called in.
What would you improve about your company's interview process?
Nothing. Just dont lie. Very falsed advertised.
Be upfront about the nature of scheduling hours
What's going wrong and how can it be improved?
wish we could all be treated better but its a job
Not enough staff to treat customers well since if its a slow day you are by yourself. if you are photographing a session you are also expected to answer calls and attend to the front and sell. Imagine doing that when five customers show up to pick their orders in the middle of a session while phone
What would you most like to see improved at your company?
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