Jersey Mike's Subs Employee Reviews
Out of 203 Jersey Mike's Subs employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Jersey Mike's Subs improve their work culture. The Operations team, with 80% positive reviews, reports the best experience at Jersey Mike's Subs compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very understanding and helpful when needed
My manager comes in like 5 hours early nearly every day to make sure everything is in peak condition. Generally a really cool guy, fun to be around too
I like everything about them
Reliable, supportive, provides training, coaching at every level
the togetherness and communication that is involved
What does the leadership team need to get better at?
Upper leadership needs to take a look at the way they treat their employees-who are the ones responsible for lining their pockets.
Review from Operations Dept · Posted 20 days ago
The inter workings of stores and their management team.
Managing and communication and respect for their employees
Better communication and awareness of the store
Better communication more organized and just some type of careing
What is the best part about your compensation package?
GM salary + bonuses is pretty good
Just being with the company is enough for me , nothing but good vibes, always !
Review from Operations Dept
I have no idea about this
they move you up in the company
Why do you feel undervalued and what would make you feel better about your compensation?
simply more income overall would be nice.
i want my pto paid out and i want to be able to take a week or two offf but everytime i catch up on my money they fire a bunch of people n expect me to cover it all like its my responsiblity
A raise would be nice. I know that my time is used efficiently and that I bring hard work to the table every shift I work.
Wages are awesome! But being that they are franchised, health insurance is lacking.
Medical coverage and my schedule i was hired for
What are some of the best things about your team?
We're all in it together. When things are chaotic at least the team in store rallies together.
Review from Operations Dept · Posted 20 days ago
Team was nice great people just a real shady use of the at-will employment law
Very friendly, willing to work together, always ready to help eachother
friendly, hardworking, always ready for a challange
half of em are cool n good to have a laugh with n talk outside of work other half are negative bully me and make me think im stupid n not appreciated, some are just a lil too passive aggressive.
What do your coworkers need to improve and how could you work together better?
We have not had a single meeting in the year and a half I have been employed. Employees are burnt out
Communicating, and making sure that the cleaning is done when its supposed to be
What is most positive about the culture and environment at your company?
Staff remembers customers names and orders, i was excited to learn them
By far its giving back
our shared enjoyment for mysic
Co workers attitude and friendliness
communication is the best thing in the store
What needs to change to make the company culture better?
Upper leadership needs to reevaluate how theyre running their business. The way the owner treats people is the opposite of morale building.
Review from Operations Dept · Posted 20 days ago
Honestly I think theres no coming back from this. From the jump the owner is not cut out for this line of work. He uses no real apps or websites for schedules and has employed his own babys mother to work from home for him. This franchise just needs to restart.
peoples attitudes definitely could be better, people not getting breaks so that leads two people with short shifts 4-6 hours take 3-4 bathroom breaks within that shift and each time hiding in the bathroom for 10 or more mins sometimes 25! i am ususally working a 8-12 hour shift and only go pee once
Care more for employees than bottom line
What did you like most about the interview process?
Its a working interview most of the time
Review from Operations Dept · Posted 20 days ago
I liked that they hired anyone and everyone.
It's pretty straightforward in the process
face to face and getting to ask real questions
I felt comfortable and confident about starting the new job. Welcomed.
What would you improve about your company's interview process?
there seems to be none because they hire anyone really
Stop wrongfully terminating the employees
What makes you most happy at work?
my coworkers and music playing
Regular customers and the friendship i build with them
Working for a company that gives back
The food that I get on the job, as well as flexible hours
Having fun with my coworkers
What's going wrong and how can it be improved?
Constantly running short staffed so the owner makes an extra penny by choking labor costs is driving up wait times and driving guests away.
Review from Operations Dept · Posted 20 days ago
Everything is going wrong I don't think anything will be approved if the manager staying there and there's never at work.
Better everything from top to bottom
Management isnt the best at all
Need to pay less attention to profits, and help nature a trustworthy environment for workers. Which will improve costumer opinions
What do you like best about your company?
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What would you most like to see improved at your company?
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