I help our guests keep their vehicles running newer and longer, allowing them to enjoy their personal and professional lives. read more
Started nice then it began stupid
What do your coworkers need to improve and how could you work together better?
Product and knowledge, training pay on off day.
What would you improve about your company's interview process?
Technical knowledge attitude and training in customer service
What's going wrong and how can it be improved?
Better trained store manager, realistic goals that makes sense
What does the leadership team need to get better at?
Realistic goals, not explaining where these goals came from and how it's base on.
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay than $13.50, I'll be happy if it's 16.00 - 17.50, like Amazon offers their packers or delivery drivers and no stress. And of course realistic goals.
What needs to change to make the company culture better?
Better trained store manager in making realistic goals for his store, by researching the area, type of people and different vehicle. Stop lying to customers or make Associates do the same. Maybe use Toyota way or sigma six or basic common sense.
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