I help our guests keep their vehicles running newer and longer, allowing them to enjoy their personal and professional lives. read more
This is the most unprofessional, inept company in the industry. Shops are unsafe, equipment not working, employees inadequately trained and, more importantly, Management ineffective.
What did you like most about the interview process?
Corporate HR was very professional
What's going wrong and how can it be improved?
Management needs to be restructured and consistency needs to be implemented.
What needs to change to make the company culture better?
Consistency, training needs to be based on appropriate industry standards. Managers need to have more practical knowledge in order to teach/lead a team.
What do your coworkers need to improve and how could you work together better?
Any employee should be able to walk in to any Jiffy Lube at any time and perform his/her job with minimal questions. He/she should be confident that coworkers have been adequately trained.
What does the leadership team need to get better at?
They need to be sure shops are running in a safe manner. They need to stop sending unqualified people out to the shops try to rectify situations which they tell the store manager they are there to take care of that disappear after 2 days.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because, while there are internal District Manger conflicts and inconsistencies in the way the store are run, it is left up to the store manager to try to maintain a safe store for the Jiffy Lube employees, as well as maintain the machinery in shops.
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