Keurig Dr Pepper (KDP) is a leading beverage company in North America. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. and Canada. The Company’s portfolio of more than 125 owned, licensed and partner brands is designed to satisfy virtually any consumer need, any time, and includes Keurig, Dr Pepper, Green Mountain Coffee Roasters, Canada Dry, Snapple, Bai, Mott's, CORE and The Original Donut Shop. Through its powerful sales and distribution network, KDP can deliver its portfolio of hot and cold beverages to nearly every point of purchase for consumers. The Company is committed to sourcing, producing and distributing its beverages responsibly through its Drink Well. Do Good. corporate responsibility platform, including efforts around circular packaging, efficient natural resource use and supply chain sustainability. read more

EMPLOYEE PARTICIPANTS: 593

TOTAL RATINGS: 4573

CEO: Bob Gamgort

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Keurig Dr Pepper Senior Customer Service Manager Salary

The average Keurig Dr Pepper Senior Customer Service Manager earns an estimated $116,249 annually, which includes an estimated base salary of $102,929 with a $13,320 bonus. Keurig Dr Pepper's Senior Customer Service Manager compensation is $45,954 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Keurig Dr Pepper can range from $67,600 - $177,000.

The Customer Support Department at Keurig Dr Pepper earns $5,786 more on average than the Legal Department.

Last updated 19 days ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$116,249

Average Compensation

$102,929: avg. base

$13,320: avg. bonus

Senior Customer Service Manager Salaries at Keurig Dr Pepper

Senior Customer Service Managers earn $2,213 more than Customer Service Managers.

Customer Service Manager

$114k*

Technical Support

$80k*

CS Rep

$37k*

* estimated salary

Compensation at Keurig Dr Pepper by Department

The Customer Support Department averages $5,786 more than the Legal Department, and $26,472 less than the HR Department

$147,998 Avg. total comp.

+$26k

Customer Support

$121,526 Avg. total comp.

Legal

$115,740 Avg. total comp.

-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Keurig Dr Pepper reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Keurig Dr Pepper reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Keurig Dr Pepper Rate Their Compensation

The majority of Senior Customer Service Managers at Keurig Dr Pepper believe they're compensated fairly. 25% of Senior Customer Service Managers at Keurig Dr Pepper say they receive annual bonuses, and the majority (69%) are satisfied with their benefits. See more compensation ratings at Keurig Dr Pepper

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

25% Yes

Are you satisfied with your Benefits?

69% Yes

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