KeyBank Employee Reviews
Out of 248 KeyBank employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping KeyBank improve their work culture. The Operations team, with 85% positive reviews, reports the best experience at KeyBank compared to all other departments at the company. The Finance team offered the most constructive feedback, with 61% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Care about customers and bank profitability
Supporting their teams and being present in market.
Digital transformation- they're 20 years behind other banks
More communication and opportunities for advancement not playing favorites
Not focusing on GROWTH and INNOVATION. If/when we're acquired/merge, they will leave with millions of $. The regular folks will be "downsized" (job losses).
Why do you feel undervalued and what would make you feel better about your compensation?
Less stock more cash percentage in stock I get is way too high
I feel undervalued because of a lack of respect for the work I do.
A 1% or 2% raise is a slap in the face during these hard times of sky high prices.
Yearly raise that coverd inflation and being paid for the job you're doing.
2% every other year is simply insulting. I work very hard and contribute to my team in many ways and i do not feel i have been adequately compensated once i got hired into the company. Starting pay was fair, but that was it.
What do your coworkers need to improve and how could you work together better?
Stop whining and start working
Stop spending half the day talking
Better communications its difficult when everyone is working remotely
Meetings are useless and ineffective, employees spend 95% of their day on social media
Review from Finance Dept
having eachothers back and working together
Review from Finance Dept
What needs to change to make the company culture better?
Reduce turnover and provide support
Do not scold your people
Sales pressure reduced to match credit approvals
Accountability of leadership. We don't have any objective performance metrics.
Overly Liberal and "snowflakey". Employees are discouraged from speaking up/out because people are so easily offended. Stifles innovation and challenging the status quo.
What would you improve about your company's interview process?
There aren't any Interviews reviews of KeyBank yet.
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What's going wrong and how can it be improved?
Too msny secrets. Staff reductions. Let the higher paid management be laid off
It's like a rotted hamster wheel day after day
Review from Finance Dept
the management team is really bad. They are disorganized. They lack communications skills. When people ask them questions they snap and bark in response
Review from Operations Dept
Stop outsourcing and give raises
Review from Customer Support Dept
The work environment is toxic and negative.
Review from Finance Dept
What would you most like to see improved at your company?
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