KeyBank Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
KeyBank Claimed Company
Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies. read more
EMPLOYEE
PARTICIPANTS
287
TOTAL
RATINGS
2204

KeyBank Company Culture

KeyBank Culture

This score is derived from employee ratings & reviews
3.0/5
KeyBank's Overall Culture is rated C-

Top Rated Culture Dimensions

KeyBank CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Chris Gorman KeyBank's CEO
Chris Gorman
64 /100

Diversity at KeyBank

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at KeyBank have rated CEO Rating, Team, and Office Culture as the highest categories they have scored

Women at KeyBank

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at KeyBank have rated Team, Meetings, and CEO Rating as the highest categories they have scored

KeyBank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

KeyBank employees are -17% more likely to recommend KeyBank as a great place to work

32%Promoters
19%Passives
49%Detractors

Working at KeyBank

Working at KeyBank is rated below average by 287 employees, across various culture dimensions. KeyBank employees rate Office Culture highest among all categories, and think that Outlook and Work Culture have the most room for improvement, putting KeyBank’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Cleveland, OH. See below in detail how working at KeyBank was rated by employees.

Overall Company Culture at KeyBank

C-

Overall Company Culture at KeyBank is rated C-

Last updated 6 days ago

Bottom
35%

KeyBank ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 287 Employees

View Results
0
20
40
60
80
100
IT
91
IT91
Sales
77
Sales77
Operations
74
Operations74
Customer Support
62
Customer Support62
Finance
58
Finance58
Product
42
Product42

KeyBank Employee Reviews

Out of 248 KeyBank employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping KeyBank improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From KeyBank Employees

  • What did you like most about the interview process?
    My original hiring manager was great, transparent, and honest.
  • What are some of the best things about your team?
    They look out for each other, they strive to improve for the benefit of our clients. They consistently try to do the next right thing.
  • What is the best part about your compensation package?
    Tuition reimbursement and 40k match

Constructive Feedback From KeyBank Employees

  • What does the leadership team need to get better at?
    Care about customers and bank profitability
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Less stock more cash percentage in stock I get is way too high
  • What needs to change to make the company culture better?
    Reduce turnover and provide support

KeyBank Company Information

KeyBank Company Overview

Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies.

KeyBank was founded in 2010 and its current CEO is Chris Gorman. Since its inception 16 years ago, KeyBank has grown to 19000 employees.

KeyBank Mission, Vision & Values

KeyBank Mission Statement

Key's mission is to empower its clients, communities and employees to thrive. The path to financial wellness starts here. No matter who they are, where they are on their financial journey, or what barriers are ahead, Key helps clients move forward.

KeyBank Values

  • Teamwork
  • Respect
  • Accountability
  • Integrity
  • Leadership
Headquarter127 Public Square
Cleveland, OH 44114
United States of America
Websitewww.key.com
Founding Date2010
Company StatusPublic
StockKEY
Jobswww.key.com/careers
Social Sites
  • Culture Video
  • We are investing in initiatives and technology that promote simplicity, convenience and speed for clients and employees alike. We are thinking differently about how we prioritize and deliver change.
  • Benefits Our success is a team effort. We’re committed to recognizing – and rewarding – our employees’ contributions. Along with competitive core benefits, we also offer many lifestyle benefits to meet the needs of our workforce and help our employees succeed.
  • It’s not just the company you work for, or your job title that defines a career. It’s also the people you work with and the values you share. A Key career allows you to embrace an inspiring and inclusive workplace that sets the tone for success.
  • Key employees combine strategic thinking with focused execution to help clients achieve their financial goals. We have a diverse, inclusive and highly engaged workplace. We are encouraged to be ourselves at work, and we are supported and respected by our peers and our leaders.
  • Key Tower, Cleveland, OH
  • Members of our Key Young Professionals Networking Group

KeyBank Employees

KeyBank has 19000 employees. 287 employees at KeyBank have reviewed KeyBank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 287 KeyBank employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at KeyBank are not very pleased with their total compensation at KeyBank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at KeyBank are generally satisfied with their team. 287 Participants grade the quality of their coworkers a C. The majority believe the meetings at KeyBank are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at KeyBank believe the environment at KeyBank is positive. Most Participants believe the pace of work at KeyBank is comfortably fast. About 73% of the employees at KeyBank work 8 hours or less.

Overall, the employees at KeyBank are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
KeyBank employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at KeyBank report the work pace is comfortably fast
Work Pace
A Day in the Life
71% of KeyBank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
KeyBank employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of KeyBank employees call their work environment positive
Environment

Joining KeyBank - Employee Onboarding

The prevailing opinion from employees about joining KeyBank is that the company was somewhat prepared on their first day. KeyBank employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

KeyBank KPIs and OKRs

At KeyBank 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of KeyBank's KPIs and OKRs is essential for its success. Out of 8 KeyBank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes88%
No12%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

KeyBank CEO & Leadership

KeyBank CEO - Chris Gorman

Chris Gorman KeyBank's CEO
64 /100

KeyBank’s CEO Chris Gorman started in this role in 2020. Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Cleveland, OH. Chris Gorman’s employees rank KeyBank in the Top 10% for Office Culture, in the Top 30% for Professional Development, and in the Top 50% for Environment. Gorman is generally unpopular with KeyBank employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Customer Support department and employees in the Finance department. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO.

KeyBank Leadership

The KeyBank Executive Team is rated a “C-” and led by CEO Chris Gorman, SVP Robert Green, and Managing Director Jeff Anderson

  • Chris Gorman  CEO / President

    Chris Gorman CEO / President

    Chris Gorman serves as the CEO / President of KeyBank.

  • Robert Green SVP

    Robert Green serves as the SVP for Key Bank. Robert started at Key Bank in December of . Robert is based in the... read more

  • Jeff Anderson Managing Director

    Jeff Anderson serves as the Managing Director of KeyBank.

  • Steve Gaspar Vice President

    Steve Gaspar serves as the Vice President of KeyBank.

  • Lashawn Dalton VP/Manager

    Lashawn Dalton serves as the VP/Manager of KeyBank. Lashawn started at KeyBank in Jan of 1992. Lashawn currently resides... read more

  • Mike Onders EVP Chief Data Officer and Division CIO Client Insights and Marketing

    Mike Onders serves as the EVP Chief Data Officer and Division CIO Client Insights and Marketing of KeyBank. Mike started... read more

  • Susan Donlan Chief Communications Officer

    Susan Donlan serves as the Chief Communications Officer of KeyBank. Susan started at KeyBank in April of 2018. Susan... read more

  • Brian Rosenfelt Senior Vice President, Key Technology & Operations

    Brian Rosenfelt serves as the Senior Vice President, Key Technology & Operations of KeyBank. Brian started at KeyBank in... read more

  • Clark Khayat Executive Vice President and Chief Strategy Officer

    Clark Khayat serves as the Executive Vice President and Chief Strategy Officer of KeyBank. Clark started at KeyBank in... read more

KeyBank Salaries

How much does KeyBank pay?

How much do people at KeyBank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at KeyBank is $131,400, or $63 per hour, while the estimated median salary is $130,481, or $62 per hour.

At KeyBank, the highest paid job is a Director of Engineering at $253,931 annually and the lowest is a CS Rep at $43,901 annually. Average KeyBank salaries by department include: Finance at $90,917, Operations at $127,296, IT at $85,997, and Admin at $70,448. Half of KeyBank salaries are above $130,481.

115 employees at KeyBank rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 352 ratings) while 109 employees at KeyBank rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 113 ratings).

Salaries contributed from KeyBank employees include job titles like Jr Developer, Senior Product Manager, Business Analyst, and IT Manager. Comparably data has a total of 5 salary records from KeyBank employees.

Last updated a month ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$131,400*
Average Compensation
$130,481*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

KeyBank Salaries by City

KeyBank Salaries by Department

Explore KeyBank Salaries

Diversity & Inclusion at KeyBank

Diverse employees at KeyBank score the company 67/100 across various culture categories, placing KeyBank in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at KeyBank across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Sales
Men 91/100
Department - IT
Diverse Employees 63/100
Department - Finance

Ranked Culture the Lowest

Women 57/100
Tenure - 1 to 2 Years
Men 63/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

KeyBank Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

KeyBank PTO

KeyBank's PTO and Vacation policy typically gives 20-30 days off a year. KeyBank's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

KeyBank Careers

KeyBank Jobs

Search

No Recent Jobs found for KeyBank on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, KeyBank applied for 26 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

KeyBank has a total of 19000 employees

26
Total Applied
  • 100% Granted (26 out of 26)
  • 0% Denied ( out of 26)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 26)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 26)

This data was calculated using publicly sourced data from OFLC Performance Data

Let KeyBank Know You Want To Work There

Overview of Candidates Interested in KeyBank on Comparably

Candidates By Department

All Industries
58%
Sales
17%
Customer Support
8%
IT
8%
Marketing
8%

Candidates By Location

Cleveland
33%
Akron
17%
Independence
8%
Twinsburg
8%
Lakewood
8%
Other
25%

Frequently Asked Questions regarding KeyBank

What is KeyBank address?

KeyBank location is at 127 Public Square

Who is the CEO of KeyBank?

KeyBank CEO is Chris Gorman, their score by employees is 64

What is KeyBank eNPS?

The eNPS for KeyBank is -17

What is the salary for Engineering Manager in KeyBank?

Engineering Manager average salary in the US is 162k

What are the salaries in the Engineering in KeyBank?

The average salaries for Engineering in KeyBank is 147k

×
Rate your company