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KeyBank Company Culture
KeyBank Culture
This score is derived from employee ratings & reviews3.0/5
KeyBank's Overall Culture is rated C-
Top Rated Culture Dimensions
Office Culture
AGender
BProfessional Development
BDiversity
C+Environment
C+KeyBank CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Chris Gorman
64 /100
See More
Diversity at KeyBank
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at KeyBank have rated CEO Rating, Team, and Office Culture as the highest categories they have scored
Women at KeyBank
Top 25%Top 25% of Similar Size Companies on Comparably
B
Women at KeyBank have rated Team, Meetings, and CEO Rating as the highest categories they have scored
KeyBank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-17
KeyBank employees are -17% more likely to recommend KeyBank as a great place to work
| 32% | Promoters |
|---|---|
| 19% | Passives |
| 49% | Detractors |
Working at KeyBank
Working at KeyBank is rated below average by 287 employees, across various culture dimensions. KeyBank employees rate Office Culture highest among all categories, and think that Outlook and Work Culture have the most room for improvement, putting KeyBank’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Cleveland, OH. See below in detail how working at KeyBank was rated by employees.
Overall Company Culture at KeyBank
C-
Overall Company Culture at KeyBank is rated C-
Last updated 6 days ago
Bottom
35%
KeyBank ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
KeyBank Employee Reviews
Out of 248 KeyBank employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping KeyBank improve their work culture.
| Positive Reviews | 63% |
|---|---|
| Constructive Feedback | 37% |
Positive Reviews From KeyBank Employees
- What did you like most about the interview process?My original hiring manager was great, transparent, and honest.
- What are some of the best things about your team?They look out for each other, they strive to improve for the benefit of our clients. They consistently try to do the next right thing.
- What is the best part about your compensation package?Tuition reimbursement and 40k match
Constructive Feedback From KeyBank Employees
- What does the leadership team need to get better at?Care about customers and bank profitability
- Why do you feel undervalued and what would make you feel better about your compensation?Less stock more cash percentage in stock I get is way too high
- What needs to change to make the company culture better?Reduce turnover and provide support
KeyBank Company Information
KeyBank Company Overview
Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies.
KeyBank was founded in 2010 and its current CEO is Chris Gorman. Since its inception 16 years ago, KeyBank has grown to 19000 employees.
KeyBank Mission, Vision & Values
KeyBank Mission Statement
Key's mission is to empower its clients, communities and employees to thrive. The path to financial wellness starts here. No matter who they are, where they are on their financial journey, or what barriers are ahead, Key helps clients move forward.
KeyBank Values
- Teamwork
- Respect
- Accountability
- Integrity
- Leadership
| Headquarter | 127 Public Square Cleveland, OH 44114 United States of America |
|---|---|
| Website | www.key.com |
| Founding Date | 2010 |
| Company Status | Public |
| Stock | KEY |
| Jobs | www.key.com/careers |
| Social Sites |
Culture Video
We are investing in initiatives and technology that promote simplicity, convenience and speed for clients and employees alike. We are thinking differently about how we prioritize and deliver change.
Benefits Our success is a team effort. We’re committed to recognizing – and rewarding – our employees’ contributions. Along with competitive core benefits, we also offer many lifestyle benefits to meet the needs of our workforce and help our employees succeed.
It’s not just the company you work for, or your job title that defines a career. It’s also the people you work with and the values you share. A Key career allows you to embrace an inspiring and inclusive workplace that sets the tone for success.
Key employees combine strategic thinking with focused execution to help clients achieve their financial goals. We have a diverse, inclusive and highly engaged workplace. We are encouraged to be ourselves at work, and we are supported and respected by our peers and our leaders.
Key Tower, Cleveland, OH
Members of our Key Young Professionals Networking Group
KeyBank Employees
KeyBank has 19000 employees. 287 employees at KeyBank have reviewed KeyBank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 287 KeyBank employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at KeyBank are not very pleased with their total compensation at KeyBank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at KeyBank are generally satisfied with their team. 287 Participants grade the quality of their coworkers a C. The majority believe the meetings at KeyBank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at KeyBank believe the environment at KeyBank is positive. Most Participants believe the pace of work at KeyBank is comfortably fast. About 73% of the employees at KeyBank work 8 hours or less.
Overall, the employees at KeyBank are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
KeyBank employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at KeyBank report the work pace is comfortably fast
Work Pace
A Day in the Life
71% of KeyBank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
KeyBank employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of KeyBank employees call their work environment positive
Environment
Joining KeyBank - Employee Onboarding
The prevailing opinion from employees about joining KeyBank is that the company was somewhat prepared on their first day. KeyBank employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
KeyBank KPIs and OKRs
At KeyBank 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of KeyBank's KPIs and OKRs is essential for its success. Out of 8 KeyBank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
KeyBank CEO & Leadership
KeyBank CEO - Chris Gorman
64 /100
KeyBank’s CEO Chris Gorman started in this role in 2020. Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Cleveland, OH. Chris Gorman’s employees rank KeyBank in the Top 10% for Office Culture, in the Top 30% for Professional Development, and in the Top 50% for Environment. Gorman is generally unpopular with KeyBank employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Customer Support department and employees in the Finance department. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO.
KeyBank Leadership
The KeyBank Executive Team is rated a “C-” and led by CEO Chris Gorman, SVP Robert Green, and Managing Director Jeff Anderson
Chris Gorman CEO / President
Chris Gorman serves as the CEO / President of KeyBank.
Robert Green SVP
Robert Green serves as the SVP for Key Bank. Robert started at Key Bank in December of . Robert is based in the... read more
Jeff Anderson Managing Director
Jeff Anderson serves as the Managing Director of KeyBank.
Steve Gaspar Vice President
Steve Gaspar serves as the Vice President of KeyBank.
Lashawn Dalton VP/Manager
Lashawn Dalton serves as the VP/Manager of KeyBank. Lashawn started at KeyBank in Jan of 1992. Lashawn currently resides... read more
Mike Onders EVP Chief Data Officer and Division CIO Client Insights and Marketing
Mike Onders serves as the EVP Chief Data Officer and Division CIO Client Insights and Marketing of KeyBank. Mike started... read more
Susan Donlan Chief Communications Officer
Susan Donlan serves as the Chief Communications Officer of KeyBank. Susan started at KeyBank in April of 2018. Susan... read more
Brian Rosenfelt Senior Vice President, Key Technology & Operations
Brian Rosenfelt serves as the Senior Vice President, Key Technology & Operations of KeyBank. Brian started at KeyBank in... read more
Clark Khayat Executive Vice President and Chief Strategy Officer
Clark Khayat serves as the Executive Vice President and Chief Strategy Officer of KeyBank. Clark started at KeyBank in... read more
KeyBank Salaries
How much does KeyBank pay?
How much do people at KeyBank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at KeyBank is $131,400, or $63 per hour, while the estimated median salary is $130,481, or $62 per hour.
At KeyBank, the highest paid job is a Director of Engineering at $253,931 annually and the lowest is a CS Rep at $43,901 annually. Average KeyBank salaries by department include: Operations at $127,296, Marketing at $122,101, Finance at $90,917, and Engineering at $146,700. Half of KeyBank salaries are above $130,481.
115 employees at KeyBank rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 352 ratings) while 109 employees at KeyBank rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 113 ratings).
Salaries contributed from KeyBank employees include job titles like Jr Developer, Senior Product Manager, Business Analyst, and IT Manager. Comparably data has a total of 5 salary records from KeyBank employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $243k | $243k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$131,400*
Average Compensation
$130,481*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
KeyBank Salaries by City
KeyBank Salaries by Department
Diversity & Inclusion at KeyBank
Diverse employees at KeyBank score the company 67/100 across various culture categories, placing KeyBank in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at KeyBank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
KeyBank Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
KeyBank PTO
KeyBank's PTO and Vacation policy typically gives 20-30 days off a year. KeyBank's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
KeyBank Careers
KeyBank Jobs
No Recent Jobs found for KeyBank on Comparably
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H1B Visa
In 2019, KeyBank applied for 26 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
KeyBank has a total of 19000 employees
26
Total Applied
H1B Applications Outcome
- 100% Granted (26 out of 26)
- 0% Denied ( out of 26)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 26)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 26)
This data was calculated using publicly sourced data from OFLC Performance Data
Let KeyBank Know You Want To Work There
Overview of Candidates Interested in KeyBank on Comparably
Candidates By Department
All Industries | 58% | |
|---|---|---|
Sales | 17% | |
Customer Support | 8% | |
IT | 8% | |
Marketing | 8% |
Candidates By Location
Cleveland | 33% | |
|---|---|---|
Akron | 17% | |
Independence | 8% | |
Twinsburg | 8% | |
Lakewood | 8% | |
Other | 25% |
Frequently Asked Questions regarding KeyBank
What is KeyBank address?
KeyBank location is at 127 Public Square
Who is the CEO of KeyBank?
KeyBank CEO is Chris Gorman, their score by employees is 64
What is KeyBank eNPS?
The eNPS for KeyBank is -17
What is the salary for Jr Designer in KeyBank?
Jr Designer average salary in the US is 68k
What are the salaries in the Sales in KeyBank?
The average salaries for Sales in KeyBank is 241k
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