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Anonymously Rate Your Experience & Make Work BetterKiehl's employees are -100% more likely to recommend Kiehl's as a great place to work
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Working at Kiehl's is rated below average by 5 employees, across various culture dimensions. Kiehl's employees rate CEO Rating highest among all categories, and think that Work Culture and Outlook have the most room for improvement, putting Kiehl's’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in New York. See below in detail how working at Kiehl's was rated by employees.
Overall Company Culture at Kiehl's is rated F
Last updated months ago
Kiehl's ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 11 Kiehl's employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Kiehl's improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
What did you like most about the interview process?The ease of it and the communication
What did you like most about the interview process?It was a zoom call
What are some of the best things about your team?My team is here to work, make people feel good and cooperate to make our goals to make money.
Why do you feel undervalued and what would make you feel better about your compensation?If bonus plans were more realistic to meet.
What does the leadership team need to get better at?Authenticity. Communication. Valuing employees. Celebrating and growing staff.
What's going wrong and how can it be improved?Customers see inconsistency with store inventory and don't want to shop since product distribution is lop sided and not working to sustain sales numbers and loyalty.
Since 1851, Kiehl’s has been committed to the betterment of the communities.
| Headquarter | New York City, NY United States of America |
|---|---|
| Website | www.kiehls.com |
| Founding Date | 1851 |
| Tel | +91 22 6671 2837 |
| Company Status | Private |
Kiehl's competitors include Supergoop!, Clinique, and L'Occitane International. Kiehl's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Kiehl's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
5 employees at Kiehl's have reviewed Kiehl's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 5 Kiehl's employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at Kiehl's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Kiehl's employees have provided insight into whether or not they clearly understand Kiehl's' KPIs and OKRs.
How much do people at Kiehl's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kiehl's is $118,684, or $57 per hour, while the estimated median salary is $126,453, or $60 per hour.
At Kiehl's, the highest paid job is a General Counsel at $247,598 annually and the lowest is an Admin Assistant at $52,680 annually. Average Kiehl's salaries by department include: Product at $138,672, Legal at $247,598, Operations at $98,887, and Customer Support at $70,144. Half of Kiehl's salaries are above $126,453.
2 employees at Kiehl's rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 6 ratings) while 2 employees at Kiehl's rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
20th Percentile $101k | $101k | 20th Percentile |
40th Percentile $119k | $119k | 40th Percentile |
60th Percentile $195k | $195k | 60th Percentile |
80th Percentile $262k | $262k | 80th Percentile |
100th Percentile $336k | $336k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Kiehl's across various culture dimensions.
Kiehl's PTO policy is a critical component of the benefits package offered to employees.

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Who is the CEO of Kiehl's?
Kiehl's CEO is Chris Salgardo, their score by employees is 33
What is Kiehl's eNPS?
The eNPS for Kiehl's is -100
What is the salary for Jr Developer in Kiehl's?
Jr Developer average salary in the US is 82k
What are the salaries in the Legal in Kiehl's?
The average salaries for Legal in Kiehl's is 248k
Who are Kiehl's competitors?
Kiehl's main competitors are Supergoop!, Clinique, L'Occitane International