Kiehl's Culture | Comparably
Since 1851, Kiehl’s has been committed to the betterment of the communities. read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
43

Kiehl's Company Culture

Kiehl's Culture

This score is derived from employee ratings & reviews
2.2/5
Kiehl's' Overall Culture is rated F

Top Rated Culture Dimensions

Kiehl's CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Chris Salgardo Kiehl's' CEO
Chris Salgardo
33 /100

Diversity at Kiehl's

Women at Kiehl's

Kiehl's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Recommend to a Friend?

-100

Kiehl's employees are -100% more likely to recommend Kiehl's as a great place to work

0%Promoters
0%Passives
100%Detractors

Working at Kiehl's

Working at Kiehl's is rated below average by 5 employees, across various culture dimensions. Kiehl's employees rate CEO Rating highest among all categories, and think that Work Culture and Outlook have the most room for improvement, putting Kiehl's’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in New York. See below in detail how working at Kiehl's was rated by employees.

Overall Company Culture at Kiehl's

F

Overall Company Culture at Kiehl's is rated F

Last updated months ago

Bottom
5%

Kiehl's ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Kiehl's Employee Reviews

Out of 11 Kiehl's employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Kiehl's improve their work culture.

40%
60%
Positive Reviews40%
Constructive Feedback60%

Positive Reviews From Kiehl's Employees

  • What did you like most about the interview process?
    The ease of it and the communication
  • What did you like most about the interview process?
    It was a zoom call
  • What are some of the best things about your team?
    My team is here to work, make people feel good and cooperate to make our goals to make money.

Constructive Feedback From Kiehl's Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    If bonus plans were more realistic to meet.
  • What does the leadership team need to get better at?
    Authenticity. Communication. Valuing employees. Celebrating and growing staff.
  • What's going wrong and how can it be improved?
    Customers see inconsistency with store inventory and don't want to shop since product distribution is lop sided and not working to sustain sales numbers and loyalty.

Kiehl's Company Information

Kiehl's Company Overview

Since 1851, Kiehl’s has been committed to the betterment of the communities.

HeadquarterNew York City, NY
United States of America
Websitewww.kiehls.com
Founding Date1851
Tel+91 22 6671 2837
Company StatusPrivate

Kiehl's Competitors

Kiehl's competitors include Supergoop!, Clinique, and L'Occitane International. Kiehl's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Kiehl's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Supergoop! Logo
    Supergoop!
    4.3/5
  2. #2
    Clinique's Logo
    Clinique
    4.3/5
  3. #3
    L'Occitane International's Logo
    L'Occitane International
    2.2/5
  4. #4
    Kiehl's' Logo
    Kiehl's
    2.2/5

Kiehl's Employees

5 employees at Kiehl's have reviewed Kiehl's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 Kiehl's employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, the employees at Kiehl's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Kiehl's - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Kiehl's KPIs and OKRs

At this moment no Kiehl's employees have provided insight into whether or not they clearly understand Kiehl's' KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Kiehl's Salaries

How much does Kiehl's pay?

How much do people at Kiehl's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kiehl's is $118,684, or $57 per hour, while the estimated median salary is $126,453, or $60 per hour.

At Kiehl's, the highest paid job is a General Counsel at $247,598 annually and the lowest is an Admin Assistant at $52,680 annually. Average Kiehl's salaries by department include: Admin at $64,304, Customer Support at $70,144, Engineering at $128,650, and HR at $94,064. Half of Kiehl's salaries are above $126,453.

2 employees at Kiehl's rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 6 ratings) while 2 employees at Kiehl's rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 2 ratings).

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
20th Percentile
$101k
$101k20th Percentile
40th Percentile
$119k
$119k40th Percentile
60th Percentile
$195k
$195k60th Percentile
80th Percentile
$262k
$262k80th Percentile
100th Percentile
$336k
$336k100th Percentile
$118,684*
Average Compensation
$126,453*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Kiehl's Salaries by Department

Explore Kiehl's Salaries

Diversity & Inclusion at Kiehl's

The Diversity score provides insights into how diverse employees feel and rate their work experience at Kiehl's across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Kiehl's Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

Kiehl's PTO

Kiehl's PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Kiehl's Careers

Kiehl's Jobs

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Frequently Asked Questions regarding Kiehl's

Who is the CEO of Kiehl's?

Kiehl's CEO is Chris Salgardo, their score by employees is 33

What is Kiehl's eNPS?

The eNPS for Kiehl's is -100

What is the salary for Executive Assistant in Kiehl's?

Executive Assistant average salary in the US is 72k

What are the salaries in the Sales in Kiehl's?

The average salaries for Sales in Kiehl's is 231k

Who are Kiehl's competitors?

Kiehl's main competitors are Supergoop!, Clinique, L'Occitane International

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