
To me, the VP and higher management did well with giving reasonable compensation to positions, district managers did well with organization, store managers were trying their best, co- management was able to build rapport and act as the middle man between leadership and associates.
Appreciating their employees. Not denying sick calls. Less gossip.
Leadership needs to follow through on investigations and follow up on concerns, and improve on their communication to lower levels, as all employees in a small store with small staff should be kept updated in the company's goal. HR needs to show that they will attempt to solve the problem.