Language Line Services Company Culture
Language Line Services Culture
This score is derived from employee ratings & reviews2.5/5
Language Line Services' Overall Culture is rated D
Top Rated Culture Dimensions
Environment
CMeetings
DWork Culture
DeNPS
DCompensation
D-Language Line Services CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
David Landry
48 /100
See More
Diversity at Language Line Services
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at Language Line Services have rated Environment, Work Culture, and CEO Rating as the highest categories they have scored
Women at Language Line Services
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterLanguage Line Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-60
Language Line Services employees are -60% more likely to recommend Language Line Services as a great place to work
| 10% | Promoters |
|---|---|
| 20% | Passives |
| 70% | Detractors |
Working at Language Line Services
Working at Language Line Services is rated below average by 12 employees, across various culture dimensions. Language Line Services employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Language Line Services’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Language Line Services was rated by employees.
Overall Company Culture at Language Line Services
D
Overall Company Culture at Language Line Services is rated D
Last updated months ago
Bottom
15%
Language Line Services ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterLanguage Line Services Employee Reviews
Out of 31 Language Line Services employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Language Line Services improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
Positive Reviews From Language Line Services Employees
- What makes you most happy at work?To be able to help non english speakers
- What is most positive about the culture and environment at your company?Work on your own time
- What did you like most about the interview process?Information was given about the job itself
Constructive Feedback From Language Line Services Employees
- What do your coworkers need to improve and how could you work together better?No chance to communicate with coworkers and the majority aren't even qualified for the position they are working in.
- What's going wrong and how can it be improved?Unfair executive team terrible do not listen
- Why do you feel undervalued and what would make you feel better about your compensation?The amount of work and goals set by management do not reflect the payment received. They continue to increase workload with out compensation
Language Line Services Company Information
Language Line Services Mission, Vision & Values
Language Line Services Mission Statement
To enable communication and empower relationships.
Language Line Services Vision Statement
To be the worlds’ leading language solutions company providing total and complete client satisfaction every day.
Language Line Services Values
- Integrity
- Innovation
- Excellence
- Tolerance
| Headquarter | United States of America |
|---|---|
| Website | www.languageline.com/ |
Language Line Services Employees
12 employees at Language Line Services have reviewed Language Line Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 12 Language Line Services employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Language Line Services are mostly dissatisfied with their total compensation at Language Line Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Language Line Services are mostly dissatisfied with their team. 12 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Language Line Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Language Line Services believe the environment at Language Line Services is positive. Most Participants believe the pace of work at Language Line Services is moderate. About 90% of the employees at Language Line Services work 8 hours or less.
Overall, the employees at Language Line Services are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Language Line Services - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Language Line Services KPIs and OKRs
At this moment no Language Line Services employees have provided insight into whether or not they clearly understand Language Line Services' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
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Language Line Services CEO & Leadership
Language Line Services CEO - David Landry
48 /100
David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 5% of all CEOs of similar-sized companies on Comparably. David Landry’s employees rank Language Line Services in the Bottom 40% for Environment, in the Bottom 20% for Meetings, and in the Bottom 15% for Work Culture.
Language Line Services Leadership
The Language Line Services Executive Team is rated a “D-” and led by CEO David Landry, Regional Vice President of Onsite Interpreting Sales Jim Pfeiffer, and Regional Vice President Kathy Peters
David Landry CEO / President
David Landry serves as the CEO / President of Language Line Services.
Jim Pfeiffer Regional Vice President of Onsite Interpreting Sales
Jim Pfeiffer serves as the Regional Vice President of Onsite Interpreting Sales of Language Line Services.
Kathy Peters Regional Vice President
Kathy Peters serves as the Regional Vice President of Language Line Services.
Matthew Riley Regional Vice President
Matthew Riley serves as the Regional Vice President of Language Line Services.
Phil Speciale Vice President, Premier Sales
Phil Speciale serves as the Vice President, Premier Sales of Language Line Services.
Turie Cavaliere CFO
Turie Cavaliere serves as the CFO of Language Line Services.
Todd Sanislow Regional Vice President
Todd Sanislow serves as the Regional Vice President of Language Line Services.
Suzanne Franks Vice President Marketing and Sales Enablement
Suzanne Franks serves as the Vice President Marketing and Sales Enablement of Language Line Services.
Language Line Services Salaries
How much does Language Line Services pay?
How much do people at Language Line Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Language Line Services is $87,791, or $42 per hour, while the estimated median salary is $104,979, or $50 per hour.
At Language Line Services, the highest paid job is a Sales Manager at $114,236 annually and the lowest is a Bookkeeper at $42,550 annually. Average Language Line Services salaries by department include: Design at $70,995, Sales at $106,102, Admin at $52,739, and HR at $90,748. Half of Language Line Services salaries are above $104,979.
10 employees at Language Line Services rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 30 ratings) while 10 employees at Language Line Services rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $103k | $103k | 33rd Percentile |
50th Percentile $167k | $167k | 50th Percentile |
67th Percentile $259k | $259k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $345k | $345k | 100th Percentile |
$87,791*
Average Compensation
$104,979*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Language Line Services Salaries by Department
Diversity & Inclusion at Language Line Services
Diverse employees at Language Line Services score the company 55/100 across various culture categories, placing Language Line Services in the Bottom 10% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Language Line Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Language Line Services PTO
Language Line Services PTO policy is a critical component of the benefits package offered to employees.
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Language Line Services Careers
Language Line Services Jobs
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Frequently Asked Questions regarding Language Line Services
Who is the CEO of Language Line Services?
Language Line Services CEO is David Landry, their score by employees is 48
What is Language Line Services eNPS?
The eNPS for Language Line Services is -60
What is the salary for HR Manager in Language Line Services?
HR Manager average salary in the US is 96k
What are the salaries in the Marketing in Language Line Services?
The average salaries for Marketing in Language Line Services is 81k
Who is Language Line Services leadership?
Jim Pfeiffer, Kathy Peters & Matthew Riley are part of Language Line Services leadership, David Landry is the CEO
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