-100
NPS
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Leappoint
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About Leappoint's Brand
LeapPoint is changing how companies connect work, technology, and talent to solve significant business challenges and drive successful outcomes. Established by Big 4 alumni seeking more flexibility and agility in meeting clients’ most critical business needs, LeapPoint is committed to making life and experiences fundamentally better for employees, customers, and those they serve. As the go-to Adobe and Adobe Workfront partner in financial services, healthcare, and retail, LeapPoint’s break-through Connected Work™ services are the essential framework for the Future of Work.
Leappoint NPS
Leappoint's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Leappoint's customers would recommend using the product based on a scale of -100 to 100.
Leappoint Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Leappoint NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -100 | Dec 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Leappoint as an Employer
4.7/5
Leappoint has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Leappoint scored a -100 for Net Promoter Score and a 88 for Employee Net Promoter Score. NPS gauges how likely a customer of Leappoint would recommend the brand to a friend. ENPS measures how likely Leappoint employees would recommend working at Leappoint to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
88
eNPS Score
| 88% | Promoters |
|---|---|
| 12% | Passive |
| 0% | Detractors |
