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LendingClub FAQs

LendingClub's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 240 most popular questions LendingClub receives.

Frequently Asked Questions About LendingClub

  • If you're ready to pay off your loan, congratulations! Thats a big financial step.

    You can make the last payment right from your LendingClub account. The payoff amount includes both your remaining principal balance and interest. Once you pay off your loan, youwon'towe any additional interest and your monthly payments will end. Keep in mind, it may take up to four business days to fully process your payoff and it can take up to 60 days for it to show on your credit report.

    Sections in this article cover:

    Pay online

    Pay by phone

    Pay by check

    Pay online

    Sign in to your account.

    ClickMake an Extra Paymentin the Upcoming Payments section.

    ClickPay Off Your Loan.

    ClickPay Online Now. The review page shows your payoff amount, payment date, and the last four digits of your bank account.

    ClickPay Nowto confirm your payment.

    Thats it! Youre all set.

    Please keep in mind that the amount you see on the homepage of your account does not include the interest accrued since your last payment. To pay off your loan, follow the instructions above or get your total payoff amount by calling 844-227-5011 or sending an email to [email protected].

    Pay by phone

    You can also make your last payment by calling us at 844-227-5011. Were happy to help! Please have your bank account information ready when you call.

    Pay by check

    You can send a check by either postal or courier mail to pay off you loan. Your account will give you a payoff amount. That amount is valid for the next 14 days, giving time for your check to reach us. If we receive and apply your payment before that time, well refund you the difference.

    Sign in to your account.

    ClickMake an Extra Paymentin the Upcoming Payments section.

    ClickPay Off Your Loan.

    ClickPay By Check.

    Get the payoff amount shown at the top of the page. That amount includes your remaining principal balance and interest.

    Make your check payable toLendingClub Corporation.Also, write your name, loan number, and the letters "EP" on the check so we know how to apply the funds. For example: Rates and fees for personal loans

    Mail your check to one of these addresses:

    Postal mail

    Courier mail

    LendingClub Corporation

    Wells Fargo Lockbox Services

    Dept. 34268

    Attn:LendingClub Corporation

    P.O. Box 39000

    Dept. 34268

    San Francisco, CA 94139

    3440 Walnut Ave.

    Building A, Window H

    Fremont, CA 94538

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    Closing your account

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  • You can view your history and check the status of your payments directly from your account.

    Sign in to your account.

    Click View Payment History.

    Here youll find:

    Posting Date the date when the funds were credited from your account

    Amount total payment amount

    Principal the part of your monthly payment that is being applied to the loan amount you borrowed

    Interest the part of your monthly payment that is being applied to interest

    Late Fees if any, for payments received after the 15-day grace period. We give all borrowers a 15-day grace period to make payments with no penalty.

    Principal Balance the remaining amount you borrowed on your loan, which doesnt include interest.

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  • If you've ever had a loan throughLendingClub, you can refer friends at any time and earn $100 for each referral.*

    Sections in this article cover:

    How to refer a friend via email

    How to refer a friend using a referral link

    Qualifying for the referral bonus

    How to refer a friend via email

    Sign in to your account.

    ClickRefer friends in the upper right. this referral page

    Type in your friend's email address. If you want to refer multiple people, separate their email addresses with a comma.

    In theFrom field, enter your name as you'd like your friend to see it.

    Click theSend Invitationsbutton.

    How to refer a friend using a referral link

    Sign in to your account.

    ClickRefer friendsin the upper right.

    Click theCopybutton

    Share your referral link over email, on social media, or however you'd like to refer your friends!

    Qualifying for the referral bonus

    The person you refer must apply through the link in your invite email and must make at least one payment toward their loan through LendingClub for you to earn a referral bonus. After their first payment is processed, youll get a $100 referral bonus in the form of a cash deposit or gift card. If you qualify for the referral bonus, you can expect that bonus within 60 days.

    If you haven't already referred someone and would like to now, visitwhile signed in to yourLendingClub account to get started.

    * To be eligible for the referral bonus, the person making the referral ("Referrer") must be a current or past customer who received a personal loan through LendingClub. The referral bonus is given in the form of a gift card, or deposited in the Referrers bank account on file with LendingClub within 60 days after the first contractual payment is successfully made by the person who was referred to and received a loan through LendingClub ("Referee"). Only individual consumer borrowers can earn a bonus under this program. This offer can't be used between borrowers on a joint application. To be eligible to receive the referral bonus, the Referrer must refer a first-time customer, and the Referee must use the link provided in the invitation email to apply for a loan. Referral bonuses are only available if the Referee's first successful contractual payment is made on time. The Referrer is responsible for all taxes. Please consult your tax advisor to evaluate your tax liability related to any bonus earned under this program. This program may be altered or discontinued at any time without notice by LendingClub, in its sole discretion. LendingClub reserves the right to withhold payment of a referral bonus if it has reason to believe a Referrer is abusing the Program. Additional Terms and Conditions may apply. This Program is subject to change at LendingClub's discretion.

    View Article
  • The 4506-T is an IRS tax form that lets us request past tax returns, W-2, and 1099 transcripts that help us confirm your income. If you need to submit this form, you'll see it on your To-Do List. You can download it right there, or you can also get it from the IRS.

    1. Complete the form.

    Line 1a Enter your name as it's shown on your tax returns.

    Line 1b Enter your Social Security number.

    Line 3 Enter your current address.

    Line 4 If you filed with a different address, enter that address here.

    Line 5a Enter:

    c/o Tax Verification Services

    30 Executive Park

    Irvine, CA 92614

    Line 6 Enter your tax form number.

    Line 6c Check this box.

    Line 9 Enter the tax years for the number of tax years requested. For example, enter 12/31/2016 for the 2016 tax year.

    Check the box above the signatures, and then sign and date the form.

    2. Submit it to us.

    Its best to scan and upload the form right in your To-Do List. The IRS doesnt accept images, so youll want to scan the form and upload it as a PDF.

    If youd rather fax it in, be sure to use the fax cover sheet from your To-Do List so we can match your fax with your loan.

    You'll want to make sure to send the form to us in one of the ways described above. Unfortunately, we're not able to accept links to documents from online storage services such as Google Drive, Box, etc.

    Just a few other tips when you fill out the form to make sure the IRS accepts it:

    Print clearly or type.

    Dont cross out or use correction fluid. If you make any mistakes, It's best to fill out a new form.

    Scan or fax the form to usdont send a picture of it. The IRS won't accept photos :(

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  • Once you submit your application, we'll try to confirm your information on our own. Sometimes, you may need to submit a few things to confirm your identity, income, and employment. Keep an eye on your email or check your To-Do List any time to see whats left to wrap up your application.

    You can submit documents by uploading from your computer or your mobile device. At this time, we're unable to accept links to documents from online storage services like Google Drive, Box, etc.

    Sections in this article cover:

    Income documents

    Identity and address documents

    Income documents

    The exact documents you may need depend on your situation. For example, someone who's self-employed will likely need to provide different documents than someone who is employed by a company.

    Common documents that show income arepay stubs,recent bank statements, or1099 forms. If your income comes from different sources, you can choose to provideretirement,alimony,child support, or other types of income documents if you'd like those to be considered.

    If you're self-employed or a freelancer, you may need to submit a recent tax return or other forms like aW-2or1099. TheIRS 4506-T formlets us ask the IRS for copies of your tax returns, W-2, and 1099 forms. It helps us quickly confirm your income. If you see this on your To-Do List, you can download the 4506-T form there, or you can get itfrom the IRS. See Completing the 4506-T form for instructions on how to fill it out.

    Identity and address documents

    You may need to provide a copy of your government-issued photo ID, recent utility bills, or other documents. Those help confirm your identity and current address.

    You can provide these other documents instead, as long as they show your name and current address:

    Cable, water, waste management, phone, or local gas or electricity bill

    Vehicle or voter registration (must show a physical address)

    Lease agreement

    Bank or mortgage statements

    Government-issued photo ID For your security, pleasedo notsend a copy of military ID.

    Pay stubs

    Official change of address confirmation from USPS

    Automobile, homeowner's, or renter's insurance

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  • When youre abroad, you can access your account online from most countries around the world. That said, there are a few restrictions to keep in mind. Wedon'tallow account activitywhether direct or indirectwith or from countries sanctioned by the Office of Foreign Assets Control (OFAC). This means that you may not be able to access your account from certain areas outside the United States.

    As a US company, we and our subsidiaries must comply with US law, including trade sanctions administered and enforced by OFAC.

    OFAC prohibits or restricts transactions with certain countries, organizations, and individuals. OFAC sanctions programs vary in scope. Some are broad-based and based on geographic areas.Others are targeted and focus on specific individuals and entities.

    For more information about OFAC and sanctioned countries, please visit the OFAC website.

    View Article
  • A balance transfer loan is a simple way to pay down your credit cards or high-interest rate loans. If you get a balance transfer loan, you'll list the creditors youd like to pay and the amount to pay each one. Any money youdon'tuse to pay debt goes into your bank account.

    Balance transfer loans vs. other options

    Cash loans

    With a cash loan through LendingClub, your entire loan amount will be deposited into your bank account, once approved. If you want money to make a large purchase, a cash loan could be a good choice. If youre looking to save money on interest, however, a balance transfer loan could be a smart decision. Balance transfer loans come with the lowest rates available through LendingClub.

    Balance transfer loans vs. credit cards

    A balance transfer loan has fixed terms, which means your annual percentage rate (APR) and monthly payment don't change. Unlike a credit card, its not revolving debt, so you have a clear payoff date and payment plan. And unlike balance transfer credit cards, theres no promo period or expiration date on your termsthe rate and monthly payments you agree to up front will stay the same for the life of your loan. Head to the LendingClub blog to learn more about the differences between balance transfer loans and credit cards.

    Making transfers with your loan

    You can pay up to 12 different creditors with a balance transfer loan. To see if you can pay a creditor, sign in to your account, go to your To-Do List, and enter the creditors name. If youdon'tsee it, you may not be able to pay that creditor directly.

    Sometimes a credit card is listed under a different name than the one shown on your card. For a list of potential credit card names, read about adding creditors to your balance transfer loan.

    A balance transfer loancan'tbe used to pay:

    Mortgages

    Auto loans

    Student loans

    How long a balance transfer loan takes

    Depending on how the money is transferred, it may take a few days to a couple of weeks for your creditors to get the money:

    Electronic payment

    35 business days

    Check payment

    510 business days

    Payment processing

    Extra 13 days

    To avoid late fees and extra charges, keep making your regular payments until the creditor confirms that theyve received the transfer. Typically, youll receive a refund for any overpayments.

    Keep in mind that your old accounts will stay open even after theyve been paid with a balance transfer. To close your old accounts, you'll need to contact your creditors directly.

    Your Truth in Lending disclosure shows which creditors you paid and the amounts sent to each. It also shows how much of your loan went to your bank account. To view your Truth in Lending disclosure, sign in to your account by visiting the Member Center.

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  • Applying for a loan is fast, easy, and confidential.

    Check your rate at LendingClub.com. In just a few minutes, you can see what you qualify for without affecting your credit score.* In some cases, adding a co-borrower can help you qualify for a better rate. If you want to apply jointly, simply clickAdd a Co-Borroweron the application page to start a joint application.

    Choose your offer. You'll get multiple loan offers if you qualify. Choose the one that works best for you.

    Finish the online application. To wrap up your application, youll need to submit a few things. Youll provide information like your address and Social Security number. You may also be asked to submit some income and employment documents.

    Confirm your information. Your To-Do List shows the tasks you have left to finish your application. Wrap those up, and youll be on your way!

    Hold tight while we review your application. You can visit your account any time to check on your loans progress.

    Get your cash. Once your loan is approved and backed by investors, your money is sent to your bank account within four business days.

    For a majority of people in 2018, funds were received in as few as four days. The time it takes for your loan to be funded may vary.

    *Checking your rate generates a soft credit inquiry, which is visible only to you. A hard credit inquiry that may affect your credit score only appears when you loan is issued.

    Apply for a loan

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  • The Servicemembers Civil Relief Act (SCRA) and the Military Lending Act (MLA) provide certain financial benefits and protections to eligible servicemembers when they enter active duty. Were especially proud to help our countrys military personnel and support the important mission they serve.

    Sections in this article cover:

    SCRA benefits

    SCRA eligibility

    Applying for SCRA benefits

    MLA benefits

    SCRA benefits

    Servicemembers who meet the requirements under SCRA are eligible to receive an interest rate of6%or less per year for debt incurred before entering active duty (or for reservists, debt incurred before receiving notice of active duty).

    SCRA eligibility

    Eligible servicemembers may include:

    Active duty members of the Army, Navy, Air Force, Marine Corps, or Coast Guard

    Reservists serving on active duty in the Army, Navy, Air Force, Marine Corps, or Coast Guard

    Commissioned officers of the National Oceanic and Atmospheric Administration (NOAA) and Public Health Service on active service

    Other servicemembers who may qualify under certain state laws

    Applying for SCRA benefits

    If you believe you qualify for SCRA benefits, please send the following information to [email protected] :

    Your full name

    Your full loan number or member ID number

    Your preferred contact method for this request (email, phone, etc.)

    Youll also need to provide one appropriate indicator of military service, which can include, but is not limited to:

    Active duty orders

    DD Form 214 (Certificate of Release or Discharge from Active Duty)

    DD Form 215 (Corrected Certificate of Release or Discharge from Active Duty)

    VA Benefits Award Letter

    Military Disability Award Letter

    Letter from your executive or commanding officer on official letterhead that includes:

    Your name

    Active duty start date and end date

    Branch of service

    Last four digits of your Social Security number

    Any other appropriate indicator of military service

    Keep in mind, LendingClub may use information retrieved from the Defense Manpower Data Center to obtain information indicating that a servicemember is on active duty.

    MLA benefits

    The Military Lending Act (MLA)limits the Annual Percentage Rate (APR) to 36%for many types of consumer loans and credit. It also protects your spouse and certain dependents of military personnel.

    When you apply for a loan through LendingClub, we check to see if you qualify for MLA benefits, and well adjust your loan offer as needed.

    If you have questions about how the MLA applies to you, give us a call at 844-538-6754.

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  • Adding creditors to your balance transfer loan is easy. Just follow these steps to get set up:

    Sign into your account and go to your To-Do List.

    Click on Tell us which account to pay down.

    ClickAdd an account.Enter your creditor's name, your account number, and the amount youd like to pay. If more than one creditor has the same name, pick the one thats closest to the information on your last statement.

    Add creditors until theDebt paid, in the bottom right of your screen, meets or exceeds the minimum amount. If you have a minimum, its at the top of the page.

    Afteryou'veadded all the creditors you want to pay, click Continue.

    Check to make sureyou'veentered all the creditors you want to pay. To add another creditor or make changes, click Edit Accounts.

    When everything looks good, click Confirm.

    Afteryou'veconfirmed your list, well start reviewing it. Youcan'tchange your list, so be sure to double check it before clicking Confirm.

    If your loan gets approved, it takes several days to have money sent to your creditors. Keep making your regular payments until the creditor confirms you paid down your debt.

    To learn more about how your creditors get paid and how long it takes, see our article about balance transfer loans.

    Airline, retail, and reward cards

    If youre adding a credit card to your list of creditors, the front of your card might not match any of the names listed. The list might show some cards by the issuer name, not the name of the program. You can typically find the issuer on the back of your card or your billing statement.

    How long does it take to get a loan?

    Heres a list of common rewards cards and the name of their issuer:

    Card Name

    Potential Credit Card Name in the Payment Network

    AAdvantage; Platinum Select or Executive

    Citibank Credit Card

    Gold Delta Skymiles

    American Express

    Hilton HHonors Reserveand Hilton HHonors Signature

    Citibank Card

    Hilton HHonors Surpass and Hilton HHonors American Express

    American Express

    Marriott

    First USA / Chase Card

    Southwest

    First USA / Chase Card

    Starwood

    American Express

    United MileagePlus; Explorer or Club

    First USA / Chase Card

    If your creditor isn't on the list

    Like rewards cards, sometimes bank credit cards are listed under names thatdon'tmatch the front of the card. If youcan'tfind the name of your credit card on the list, check the back of your card or a recent statement for the issuer name.

    Heres a list of common bank cards and their issuer names:

    Card Name

    Potential Credit Card Name in the Payment Network

    Bank of America

    MBNA Credit Card, Bank of America, Bank of America Visa 1

    BankAmericard

    MBNA Credit Card

    Barclaycard

    Barclays Bank Delaware

    Capital One Quicksilver

    Capital One

    Chase Freedom, Sapphire, or Slate

    First USA / Chase Card, Chase Manhattan Bank, JPM Chase Commercial Card

    Citi or Citibank

    Citibank Credit Card

    Discover

    Discover Card

    Navy Federal Credit Union

    Navy Federal Credit Union Visa, Navy Federal Credit Union

    Synchrony Bank

    GE Capital / GE Money Bank

    If your creditor still doesnt show up on the list, they might not be in our payment network. Creditors who are not in the networkcan'tget paid directly through a balance transfer loan, but we're always improving and may include your creditor in the future.

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  • Once you submit your application, we'll try to confirm your information on our own. Sometimes, we may need a few things from you to confirm your identity, income, or employment.

    You can submit documents using your mobile devices built-in camera. The fastest and easiest way to submit documents is to upload them right in your account. Check out your To-Do List to see what you have left to wrap up your application.

    To upload documents from your mobile device:

    Sign in to your account.

    In your To-Do List, tap the document you want to upload.

    Tap the+icon at the bottom of the screen.

    Upload the document by taking a photo, selecting an image from your photo library, or browsing for the file. When taking a picture, make sure the image is clear, and the whole document is visible in your view finder.

    If you want to submit additional pages or documents, tapUpload another. You can upload up to 20 separate files for each document.

    That's it! We get a notification about your document when it's added, so there's nothing you need to do to confirm that we've received it.

    It may take up to four business days for us to review your documents. If we need anything else from you, we'll get in touch!

    Tips on uploading

    Follow these tips to make sure your documents are ready for review:

    Your file size is 8 megabytes (MB) or smaller

    Your file type is GIF, JPG, PDF, PNG, or TIFF

    Your document is clear, legible, and includes all four corners (none of your pages are cut off)

    Your name is on the document

    The document shows an address that matches the address you provided on your loan application, if relevant

    The document is currentnot expired

    All pages of the document are included (yes, even those weird blank ones at the end!)

    How to fax your documents

    If you'd rather fax your documents, there's a customized fax cover sheet in your account at the bottom of your To-Do List.

    ClickI'd prefer to fax my documentsat the bottom of your To-Do List.

    Select which documents you'd like to fax.

    ClickPrint Fax Cover Sheet, and fill it out.

    Fax the cover sheet with your documents to 415-276-6323.

    If you don't have access to a printer, you can create a cover page instead. Just make sure it includes the following:

    Your name

    Your loan number

    Total number of pages in your fax

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  • For a majority of people in 2018, funds were received in as little as four days, but the time it takes for your loan to be funded may vary.

    Once you submit your application, we'll try to confirm the information you've shared on our own. Sometimes you may need to submit a few things to confirm your identity, income, and employment.You can check your account to see if there's anything you need to complete. The faster you wrap up your To-Do List, the quicker we can finalize your application!

    Once your loan is finalized and backed by investors, the money is deposited into your bank account.

    How to keep your application on track

    To keep things moving, make sure to finish the items on your To-Do List. You may be asked to submit documents that help confirm your identity, income, or employment.

    For more information

    Check out How do I get a loan? to see how the process works.

    Sign in to your account at any time to see your loan's status.

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  • Requirements

    To borrow through LendingClub, you must:

    Be a United States citizen or permanent resident, or living in the U.S. on a valid, long term visa

    Be at least 18 years old

    Have a verifiable bank account

    Right now, we only accept applications from 49 of the 50 United States. Residents of Iowa and U.S. territories are not eligible.

    How your application is evaluated

    Your application review looks at several factors, including:

    Information from your application

    Information about you from credit bureaus

    Your credit score

    Other information that predicts the likelihood that you'll make on-time payments until your loan is fully repaid

    Applicants who qualify for the lowest rates have:

    A high credit score

    A low percentage of debt compared to income

    A long history of successful credit lines

    In some cases, you may need add a co-borrower to help you qualify. If this is the case, you can simply clickAdd a Co-Borroweron the application page to start a joint application.

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  • An annual percentage rate (APR) shows you the true cost of borrowing money on a yearly basis. Its the best way to quickly compare your loan options because it includes both the interest rate and any fees, including the origination fee.

    Sections in this article cover:

    APRs for personal loans

    Origination fees for personal loans

    Your APR

    No prepayment fees

    No application or brokerage fees

    Other fees

    Can I get a better APR?

    APRs for personal loans

    APRs for loans through LendingClub* range from 6.95% to 35.89%.All personal loans through LendingClub have fixed rates and fixed monthly payments.

    At LendingClub, the APR includes the following:

    Yearly interest rate

    Origination fee

    Origination fees for personal loans

    Origination fees are one-time fees that range between 16% of the total loan amount. The origination fee is included in your APR and it is only charged if you receive a loan. The amount of the fee is based on your credit rating and the information in your application.

    Your APR

    Your APR is determined by a number of factors, including your application and credit history, and the estimated likelihood that youll be able to pay back your loan.

    If information suggests that youre a lower credit risk, then youll get an offer with a lower APR.

    If information suggests that youre a higher credit risk, then youll get an offer with a higher APR.

    We know that you are so much more than just a number, but this method helps us deliver a fast, streamlined experience for borrowers.

    No prepayment fees

    You can make extra payments or pay off your loan in full at any time. We never charge any fees or penalties for making additional payments or paying your loan off early.

    No application or brokerage fees

    Applying for a loan is absolutely free, and no loan broker or other service is authorized to charge a fee on our behalf. We'll never ask you to pay any type of up-front application fee or other advance payment to obtain a loan.

    If someone else asks you for a broker or application fee, please contact us at [email protected] so we can investigate.

    Other fees

    If your payment is more than 15 days late, we may charge late fees and other penalties to compensate the investors who've backed your loan. A late payment fee is 5.00% of your unpaid payment or $15, whichever is greater. You can find out more aboutlate fees and penalties in your Loan Agreement.

    Can I get a better APR?

    Unfortunately, your APR isn't negotiable. When comparing your options, be sure that you're factoring in all costs, such as balance transfer fees, annual fees, and early payoff penalties. Comparing the APR is the best, most accurate way to figure out the true cost of borrowing money. Also, keep in mind that applying for a loan through LendingClub does NOT affect your credit score.** This may not be the case with other loan options.

    * All loans made by WebBank, Member FDIC.

    ** Checking your rate generates a soft credit inquiry, which is visible only to you. A hard inquiry that may affect your credit score only appears when your loan is issued.

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  • Interest is calculated daily based on a 360-day year with 12 months. Each month is treated as if its 30 days long, regardless if a month has more or less than 30 days.

    To learn more about the interest on your loan, sign in to your account. That's where you'll see:

    Your interest rate and annual percentage rate

    How much of each past payment you made went toward principal and interest

    Reducing the interest you pay

    Wedon'tcharge any prepayment penalties, so you can pay off your loan any time.You can also make extra payments.Both reduce the length of time your loan is outstanding and lower the total interest you pay.

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  • Every day, we're trying to make it simpler to apply for a loan. Once you submit your application, we'll try to confirm your information on our own. Sometimes, we may need a few things from you to confirm your identity, income, or employment.

    The fastest and easiest way to submit documents is to upload them right in your account. Check out your To-Do List to see what you have left to wrap up your application.

    Prefer to upload from your mobile device? See how in this article.

    Get some tips on uploading.

    Prefer to fax your documents? See how in this article.

    To upload documents from your computer:

    Scan or take a picture of the document, and save it on your computer. If youre taking a picture, be sure to set the document on a flat, clear surface thats darker than the document.

    Make sure the image is clear, legible, and includes the whole page.

    Sign in to your account to see your To-Do List.

    Click the document you want to upload.

    ClickChoose filesto select the file you want to upload, or drag and drop the file from your computer.

    If you want to submit additional pages or documents, simply clickChoose files You can also drag and drop the other files from your computer instead. You can upload up to 20 separate files for each document type.

    That's it! We get a notification about your document when it's added to your account, so there's nothing you need to do to confirm that we've received it.

    It may take up to four business days for us to review your documents. If we need anything else from you, we'll get in touch!

    Tips on uploading

    Follow these tips to make sure your documents are ready for review:

    File is 8 megabytes (MB) or smaller

    File type is GIF, JPG, PDF, PNG, or TIFF

    Document is clear and legible

    Your name is on the document

    It shows an address that matches the address you provided on your loan application, if relevant

    Document is currentnot expired

    All pages are included (yes, even those weird blank ones at the end!)

    None of the pages are cut off

    How to fax your documents

    If you'd rather fax your documents, there's a customized fax cover sheet in your account at the bottom of your To-Do List.

    ClickI'd prefer to fax my documentsat the bottom of your To-Do List.

    Select which documents you'd like to fax.

    ClickPrint Fax Cover Sheet, and fill it out.

    Fax the cover sheet with your documents to 415-276-6323.

    If you don't have access to a printer, you can make a cover page instead. Just make sure it includes:

    Your name

    Your loan number

    Total number of pages in your fax

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  • Linking your bank account to your LendingClub account tells us where your loan should be deposited and can help speed things along. If you choose to use autopay, your payments will come from this same account.

    Sections in this article cover:

    Automatically linking your bank account

    Manually linking your bank account

    Automatically linking your bank account

    Linking your bank account with your LendingClub account is simple and automatic. Youre the only one who sees your bank login information when you use this methodwe never have access to it.

    Once you've signed your Truth in Lending disclosure and the Borrower Agreement, you'll be asked to link your bank account.

    To link your account automatically:

    ClickLink bank.

    ClickContinueto agree to link your bank account automatically.

    Choose your bank, or search for it if you don't see an icon for it.

    Enter the username and password you use to log in to your bank, and then clickSubmit. Some banks may have you confirm your identity by answering a security question or entering a code they email or text to you.

    Choose the account you want to link to your LendingClub account.

    Enter your name as it appears on your bank account.

    Click the button to confirm that you want payments withdrawn automatically.

    If you'd rather make your monthly payments by check, clickPay by check instead, and then choose check payments.

    ClickSubmit.

    When you link your bank account automatically, only you will see your bank login information. Well never have access to it.

    Manually linking your bank account

    If youd rather manually link your account, you can follow these simple steps:

    ClickManually enter bank detailsat the bottom of thepage.

    Enter your name as it appears on your bank account.

    Enter your bank name.

    Choose whether the bank account is a checking or savings account.

    Enter your routing and account numbers. For checking accounts, these are at the bottom of your checks.

    Making loan payments Note:Some credit unions use a different account number for automatic transactions. If you want to use a credit union account, confirm that you have the account number for ACH deposits and withdrawals.

    Confirm your account number.

    Click the button to confirm that you want your monthly payments withdrawn electronically.

    If you'd rather pay by check each month, clickPay by check instead,and choose check payments.

    Check the box that lets us link your bank account.

    ClickSubmit.

    If you have any trouble linking your bank account, feel free to contact us. Were happy to help.

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  • To process your loan application, we may need to confirm your income or employment. To do this, you may be asked to submit documents like recent pay stubs or bank statements. Your employer might also be contacted for more information.

    To see whats left to finish your application:

    Sign in to your account. Your To-Do List shows the tasks you must complete before your loan application can be reviewed.

    Click each item in your To-Do List and follow the prompts to complete them. Quickly submitting the documents speeds up the review of your application.

    Why do I need to confirm my income?

    For our marketplace to work for both borrowers and investors, its essential to confirm the amount and stability of borrowers income.

    Your income is confirmed by the documents you submit. If the documents you send don't match whats on your application, you may need to submit other documents to show your income.If youaren'table to show that you earned this amount through the documents we requested, welikely won't be able to offer access to a loan.

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    Verifying that we've received your documents

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  • You must be a current United MileagePlusprogram member to be eligible to participate in the United MileagePlus promotion. Eligible participants will receive an invitation with instructions on how to apply.

    MileagePlus posts your award miles 68 weeks after your money is deposited to your bank account.

    Sections in this article cover:

    Linking your MileagePlus account online

    Linking your MileagePlus account by phone

    Eligibility and terms

    Linking your MileagePlus account online

    Go to the website on your invitation.

    Complete your application and enter your MileagePlus number when prompted.

    If you forgot to enter your MileagePlus number when submitting your application, don't worry! You can still add it using these steps:

    Sign in to your LendingClub account.

    Find the United MileagePlus task in your To-Do List and enter your MileagePlus account number.

    Linking your MileagePlus account by phone

    Give us a call from the number on the invitation you received in the mail, and have your RSVP code ready.

    Once we've applied your RSVP code, sign in to your LendingClub account.

    Find the United MileagePlus task in your To-Do List and enter your MileagePlus account number.

    Eligibility and terms

    You must submit your loan application through the MileagePlus promotion page or phone number on your invitation. Loan applications not submitted through those methods, as well as prior loans issued through LendingClub, are not eligible for this promotion.

    You must be a current MileagePlus program member at the time you apply for the loan and the loan is issued through LendingClub.

    Your MileagePlus account must be linked to yourLendingClub account before you receive your loan.

    You may be eligible to participate if you apply jointly with someone else for a loan through LendingClub, but only one of the joint applicants can receive the promotion miles.

    Neither United Airlines nor MileagePlus is a lender, borrower, investment advisor or loan broker. United and MileagePlus are not responsible for the provision of, or failure to provide, this promotional investment offer or promotional loan offer, or any investment offer or loan offer. United and MileagePlus are not responsible for any investment terms or any investments, or any loan terms or any loans. Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus program, including without limitation the Premier program (the "MileagePlus Program"), which are expressly incorporated herein. Please allow 6-8 weeks after completed qualifying activity for miles to post to your account. United may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the United.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to United.com.

    View Article
  • To change your password

    You can change your password right from your account.

    Sign in to your account, and clickSettings.

    Clickchange password.

    Enter your old password.

    Enter and confirm your new password. To create a strong password, use special characters, like $ or %, as well as both upper- and lowercase letters.

    ClickSubmitto reset your password.

    You can now sign in to your account with your new password.

    Ifyou'veforgotten your password

    Click Forgot Password on the sign-in page.

    Enter the email address you used to open your account, and clickSubmit. Well send you an email with a password reset link. If you no longer have access to that email address, contact us for help.

    In the email, click theReset Password If you can't finish resetting your password the first time, just click the Forgot Password link on the sign-in page again, and well send you a new email with a new link.

    On the Reset Password page, enter the requested information. For your security, you'll be asked to confirm that information to reset your password.

    Enter and confirm your new password. To make sure you're creating a strong password, include special characters, like $ or %, as well as both upper- and lowercase letters.

    ClickSubmit. Youll receive an email confirming that your password has been updated.

    You can now sign in to your account with your new password.

    If you're still having trouble signing in, your account may not be active. For example, if you check your rate, butdon'taccept any of the loan offers, your account may be deactivated after several months. If this is the case for you, youll need to open a new account.

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  • We're committed to your financial security and strive to exceed industry standards for privacy and protection. Two-step authentication adds another layer of security to your account and makes sure you're the only person who can access your account. Once you turn it on, you access your account by signing in and entering a time-sensitive verification code you get through your email.

    How to set up two-step authentication

    Sign in to your account.

    ClickSettings.

    Click Change opt-in next to "Two-Step Authentication."

    Sign in to your account.

    Click the switch to turn on two-step authentication for your account.

    How it works

    Once you've set up two-step authentication, you'll need a verification code in addition to your login information each time you sign in to your account.

    Check your email for a message from us.

    Enter the verification code from the email in the Security Code field and clickSign in. This code is good for 10 minutes. If you aren't able to use the verification code within that time, click Resend it now to get a new code. Each time you request a new code, all previous codes expire. Only the most recent code will work.

    View Article
  • You can change your address, phone number, email address, and password right from your account. For help changing your password, check out Your password.

    Sections in this article cover:

    Changing your address or phone number

    Changing your email address

    Changing your legal name

    Correcting a misspelling

    Changing your address or phone number

    Sign in to your account, then clickSettingsin the upper right corner.

    ClickAddress or Phone Number.

    Enter your new contact information.

    For your security, youll need to enter your password and complete the CAPTCHA. The CAPTCHA just ensures that a real person is making the change.

    ClickSave changes.

    Changing your email address

    Sign in to your account, then clickSettingsin the upper right corner

    ClickEmail.

    Enter your new email address. The email address must not be used with any other LendingClub accounts.

    For your security, youll need to enter your password complete the CAPTCHA. The CAPTCHA just ensures that a real person is making the change.

    ClickSave changes.

    Changing your legal name

    To change the legal name on your LendingClub account, youll need to contact us.Once you provide a legal document that confirms your name change, well update it for you. For documentation, you can submit:

    Legal name change document

    Court-issued decree

    Legal court order

    Adoption certificate

    Government issued ID from before and after the name change

    Correcting a misspelling

    If there's simply a typo in your name, contact us with a current, government-issued photo ID. Well be happy to take care of the misspelling for you. For your security,do notsend a copy of your military ID.

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  • You can go online anytime to change what bank account is linked to your LendingClub account. After you make the change, well send you an email asking you to confirm the new bank account.

    Sections in this article cover:

    Automatically linking your new bank account

    Manually linking your bank account

    Confirming your new bank account

    Automatically linking your new bank account

    Linking your bank account andLendingClub account is simple. When you automatically link an account, you're the only one who sees your bank login informationwe never have access to it.

    Sign in to your account and click Go to Bank Account Settings.

    ClickChange Bank Account.

    Choose your bank from the list.

    Enter the username and password you use to sign in to your bank account online, then clickSubmit. Some banks may confirm your identity through a security question or a code theyll email or text you.

    Choose the bank account you want to link.

    Enter your name as it appears on your bank account.

    Check the box to authorize your account for automatic payments.

    ClickSubmit!

    After you finish those steps, watch for an email with instruction to confirm the change. It can take a few minutes for that email to arrive in your inbox.

    Manually linking your bank account

    To manually link your bank account and LendingClub account, simply:

    Sign in to your account and click Go to Bank Account Settings.

    ClickChange Bank Account.

    ClickEnter your details manuallyat the bottom of the page.

    Choose whether the account you want to link is a checking or savings account.

    Enter your name as it appears on your bank account.

    Enter your bank name, routing number, and bank account number. For checking accounts, these are at the bottom of your checks. Making extra payments

    Once you link your new bank account, well send a test deposit and debit within fourbusiness days. The test transactions will be for an amount of less than $1.

    Note:Credit unions sometimes use a different account number for automatic transactions. If the account youre connecting is with a credit union, confirm with them that its the account number for ACH deposits and withdrawals.

    Check the box that authorizesLendingClub to link to your bank account.

    ClickSubmit!

    Confirming your new bank account

    Confirm your account with these steps:

    Sign in to your account and click Bank Account at the top of thepage.

    Enter the amount that we deposited into and debited from this bank account in theDebit Amount field. It can take up to four business days for this transaction to post to your account.

    ClickSubmit.

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  • You can make extra payments on your loan any time, right from your account. We apply these one-time payments directly to your principal balance. This decreases the total cost of your loan by reducing your principal balance and the total interest you pay on that amount.

    You can also fully prepay your loan at any time.If you choose to pay off your loan early, youwon'towe any additional interest and your monthly payments will end. See Paying off your loan for instructions.

    Sections in this article cover:

    Pay online

    Pay by check

    Pay by phone

    Pay online

    Sign in to your account.

    Click Make an Extra Paymentin the Upcoming Payments section.

    Click Make an ExtraPayment.

    Enter the amount you want to pay, and then click Pay Online Now.

    Review your payment details, and then click Pay Now.The review page shows the payment amount, date, bank name, and the last four digits of your bank account. It also tells you the earliest date your payment can be processed.

    If you need to adjust your extra payment amount, you can click the back arrow and enter a new amount.

    Pay by check

    If you want to make an extra payment by check, you can send us your check payment either by postal or courier mail. Make your check payable to LendingClub Corporation, and write your name (if it's not on your check) and loan number on your check, along with the letters "AP" so we know to apply the funds as an extra payment. For example:AP #123456789 Jane Well Rates and fees for personal loans

    Mail your check to one of these addresses:

    Postal mail

    Courier mail

    LendingClub Corporation

    Wells Fargo Lockbox Services

    Dept. 34268

    Attn:LendingClub Corporation

    P.O. Box 39000

    Dept. 34268

    San Francisco, CA 94139

    3440 Walnut Ave.

    Building A,Window H

    Fremont, CA 94538

    Note: Make extra payments in a separate check from your monthly payments. If you make your monthly payment plus an extra amount in the same check, the entire amount is processed as an extra payment that is applied to your principal balance, and your monthly payment is still due.

    For example, if your monthly payment is $200 and you mail in a $300 check, the full $300 is applied as an extra payment. You would still owe your $200 monthly payment. If you just wanted to pay an extra $100 on your loan, you would write one check for your $200 monthly amount and a separate $100 check that would be applied as an extra payment.

    Any payment that does not match your monthly payment amount is processed as an extra payment, and your monthly payment is still due.

    Pay by phone

    If you'd like to make an extra payment electronically and aren't enrolled in automatic payments, you can call us at 844-227-5011. Please have your bank account information ready when you call.

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  • No matter how you're making loan payments, you can switch your payment method at any time after you've received your loan.

    Sections in this article cover:

    Automatic payments

    Other payment methods

    Automatic payments

    If you'd like to switch to automatic payments:

    Sign in to your account.

    ClickMake Automatic Payments.

    On the Payment Options screen, selectMake Free Automatic Payments Electronically.

    ClickYes, I want Automatic Monthly Payments.

    Other payment methods

    If you'd like to switch to check, phone, or wire transfer payments, email us at [email protected] or call us at 844-227-5011.

    Note about wire transfers: Your bank may charge a fee for wire transfers.

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    Making loan payments

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  • There are several options for making loan payments. Remember, your first payment is due one month after your loan is issued and the funds are sent to your account, even if your bank takes a few extra days to make the funds available. You can use automatic payments, pay by check, or by phone.

    Sections in this article cover:

    Setting up your payment method when you apply for a loan

    Pay automatically

    Pay by check

    Pay by phone

    Making extra payments

    Setting up your payment method

    When you apply for a loan, youll be asked to link your bank account. Once you have linked and verified your bank account, youll be able to set up autopay. If you prefer to pay by check, clickChange Thisand select check payments instead. You can also make one-time payments by giving us a call.

    Making extra payments

    Pay automatically

    If you choose to make automatic payments, theyll be debited from your bank account each month. You must have a verified bank account linked to your LendingClub account before signing up for auto pay. Once youre signed up, youll get an email reminder a few days before your payment processes so youll always know when to expect it.

    Pay by check

    If you prefer to pay by check, just let us know. Once youre set up to pay by check, you can send payments either by postal or courier mail.

    Just make your checks payable toLendingClub Corporation.Also, make sure to write your name and full loan number on your check. For example:

    Mail your check to one of these addresses:

    Postal mail

    Courier mail

    LendingClub Corporation

    Wells Fargo Lockbox Services

    Dept. 34268

    Attn:LendingClub Corporation

    P.O. Box 39000

    Dept. 34268

    San Francisco, CA 94139

    3440 Walnut Ave.

    Building A,Window H

    Fremont, CA 94538

    If your check arrives by 11:30 am Pacific Time, it will be processed the same day, checks received after that time will be processed the next business day.

    Pay by phone

    If you'd prefer not to use automatic payments:

    ClickChange Thiswhen setting up your payment method.

    Confirm your selection.

    When youre ready to make your monthly payment, call us at 844-227-5011. Be sure to have your bank account information ready when you call each month. Keep in mind, if you call to make a payment before 2 pm Pacific Time the payment will be processed the next business day. If you call after 2 pm Pacific Time, your payment will take two business days to process. For example:

    If you call on Monday at 10 am Pacific Time to make a payment, itll be processed on Tuesday.

    If you call on Monday at 3 pm Pacific Time to make a payment, itll be processed on Wednesday.

    Making extra payments

    You can also make extra loan payments, or pay off your loan early. There are no prepayment penalties or fees for making additional payments or paying off your loan early.

    All additional payments you make go directly to your loans principal. That means every extra payment you make reduces the total amount of interest youll pay over the life of your loan. Early payments, unless otherwise specified, will be treated as additional payments and be applied directly to your loans principal. Keep in mind that early or extra payments do not take the place of your regular monthly payment.

    One-time online monthly payments are currently not offered, but you will be notified once that option is available.

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  • We understand things come up, and you may need to change your due date. If your account is current, you can change your next payment date, or even permanently move your due date.

    Sections in this article cover:

    How changing your due date affects interest

    Permanently moving your due date

    Changing the date for your next payment only

    Late payments

    How changing your due date affects interest

    Your loan accrues interest daily.That means changing your due date can affect the amount of interest you pay at the end of your loan, but your monthly payment amount will stay the same.

    Moving your due date later may result in an additional payment at the end of your loan to cover the extra interest. Moving your due date earlier may lower the total interest you pay. Changes in interest are only calculated at the end of your loan.

    Permanently moving your due date

    You can permanently move your payment to whenever works best for youeither so that it aligns better with when you're paid or so that it's not at the same time as when you pay other bills. If you've already permanently moved your payment due date once and want to move it again, call us at 844-227-5011.

    Sign in to your account.

    In the Payment Due Date section, clickChange Due Date.

    Use the drop-down to choose your new monthly due date, and then clickContinue. When you choose a new day, well calculate and display any differences in the interest for your upcoming payment.

    ClickGot It.

    Review your change, then clickConfirm Change.

    Youll know youre all set when the page saysSuccess!

    Changing the date for your next payment only

    If you need to delay your next payment, contact us at [email protected] or call us at 844-227-5011 at least three days before its due. To make sure we can help you find a solution, please have your bank information ready when you call.

    Late payments

    If you're having trouble making your payments, were here to help. Email us at [email protected] or call us at 844-227-5011. You can also check out more information on late payments.

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  • Automatic payments

    Signing up for autopay is the easiest way to ensure your loan payments are on time. Automatic payments mean youll never pay a late fee as long as you have enough in your bank account. Just make sure there are funds to cover your payment on your autopay day each month, and youre all set.

    Some banks hold funds one business day before the payment, so it's best to have the funds in your account by then.

    You can learn about setting up automatic payments and switching your payment method by checking out the Help Center.

    Here are some tips to help you make your payment on time and avoid late fees.

    Check payments

    Your check must arrive by 11:30 am Pacific Time if you want it to be processed on the same day. If your check arrives later than 11:30 am Pacific Time, it will be processed the next business day.

    Payments by phone

    If you call in to make your payment, the time you call determines when it will be processed. If you request it before 2 pm Pacific Time, the payment will be processed the next business day. If the request is after 2 pm Pacific Time, it will take two business days to process. For example:

    If you call on Monday at 10 am Pacific Time to make a one-time payment, itll be processed on Tuesday.

    If you call on Monday at 3 pm Pacific Time to make a one-time payment, itll be processed on Wednesday.

    Please have your bank account information ready when you call.

    Wire transfer payments

    Wire transfer payments must arrive by 11:30 am Pacific Time if you want it to be processed on the same day. Keep in mind that wire transfers are only processed Monday through Friday. If your wire transfer arrives later than 11:30 am Pacific Time, it will be processed the next business day.

    To pay off your loan by wire transfer, give your bank this information:

    Account number:4121648281

    Bank name:Wells Fargo Bank

    Location:San Francisco, CA

    ABA number:121000248

    SWIFT code:WFBIUS6S

    YourLendingClub loan number

    Your name

    Your address (This should match the one we have on file for you.)

    Note: Your bank may charge a fee for wire transfers.

    Late payments

    If you're having trouble making your payments, please email us immediately at [email protected] or call 844-227-5011. Were happy to see how we can help. Be sure to have your bank account information ready when you call.

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  • If you're having trouble making your monthly payments, please contact us immediately at [email protected] or call 844-227-5011. Our team members are happy to answer your questions and talk about your options.

    Grace period

    Sometimes life happens. Thats why all our members get a 15-day grace period to make payments with no penalty. Keep in mind that interest will continue to accrue on your loan daily. That means delaying your payment may result in an extra payment at the end of your loan to cover the additional interest. If your payment doesnt arrive within the 15-day grace period, you may be charged a late fee.

    As you know, your loan is backed by investors. When you make payments on your loan each month, your investors are paid back. Depending on how late payments are, collection agencies may be used to recover the money owed. Its because of timely payments that we can continue to offer access to great loans to members like you.

    Reporting late payments to credit bureaus

    We report all account experiencespositive and negativeto one or more of the credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report, as will a record of on-time payments.

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  • If you're having trouble making your payments, we encourage you to reach out to us before enrolling with a debt settlement company. One of our experienced team members is here to answer your questions and discuss your options at no additional cost to you. Contact us at [email protected], or call us at 888-596-4478.

    What should I think about before hiring a debt settlement company?

    Debt settlement companies often claim they can negotiate with your creditors to reduce the amount you owe, but working with a debt settlement company doesn't necessarily mean that your loan will settle. Your loan will continue to accumulate interest, penalties, or fees until it is charged off. Before working with a debt settlement company, you should remember:

    Debt settlement companies often charge expensive fees.

    Debt settlement companies typically encourage you to stop making your credit card or LendingClub payments. If you stop paying your bills, you may incur late fees, penalty interest, and other charges, and creditors will likely step up their collection efforts against you.

    Unless the debt settlement company settles all or most of your debts, the built-up penalties and fees on the unsettled debts may wipe out any savings the debt settlement company achieves on the debts it settles.

    Using debt settlement services can have a negative impact on your credit and your ability to get credit in the future.

    There is no guarantee that we will be able to negotiate a settlement with your debt settlement company. Your loan will continue to accumulate interest and any applicable penalties or fees until charge-off.

    Find out more about debt settlement companies from the Consumer Financial Protection Bureau.

    We don't partner with debt settlement companies, but we can process payments we receive from a debt settlement company acting on your behalf. If you're already enrolled or plan to work with a debt settlement company, please email us your authorization to release information at [email protected].

    We must receive your contractual payment on its due date every month to keep your account in good standing. If your debt settlement company mails us a payment thats less than the full settlement amount, well apply the payment directly to your principal balancenot to your monthly payment. We won't treat this payment as a final settlement.

    Reporting late payments to credit bureaus

    We're required by law to accurately report all account experiencespositive and negativeto one or more of the credit bureaus. What's reported to credit bureaus doesn't change if you're working with a debt settlement company, and we still must follow our policy on good faith updates. Lastly, we will still follow our charge-off policy if your loan becomes 120+ days past due.

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  • We report all account experiences, both positive and negative, to one or more of the credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report, as will a record of on-time payments.

    If you're having trouble making your payments, please contact us immediately at [email protected] or call us at 844-227-5011.

    Depending on where you're at in paying off your loan and other factors like whether you've ever missed or been late on a payment, you'll see different statuses for your loan on your credit report. Here are some of the most common ones.

    Sections in this article cover:

    Is your loan paid off?

    Have you ever had late payments, now or in the past?

    Has your loan been charged off?

    What if you kept making payments or paid it off?

    What if you settled?

    What if it was charged off and sold?

    Is your loan paid off?

    Congratulations! Your credit report will show that your loan has a zero balance and will say something like "fully paid" or "closed." They both mean the same thing, so you're good to go!

    Have you ever had late payments, now or in the past?

    Late payments stay on your credit report for 7 years. This is true even if you've caught up on your payments and paid off your loan. We're required to report complete and accurate information and can't make good faith updates.

    Has your loan been charged off?

    If you've missed too many payments, your loan can be charged off, and your credit report will show a record of this.You still owe the remaining balance. Whether you've paid off the balance, settled it, or the loan is sold, the charge-off status will stay on your credit report for 7 years.

    If your charged off loan hasn't been sold yet and you would like to begin making payment, please contact us immediately at [email protected] or call us at 844-227-5011.

    What if you kept making payments or paid it off?

    You can keep making payments or can fully pay off the balance of your charged-off account, and the charged-off status will remain on your credit report. If you do pay it off, your report will show both a zero balance as well as the missed payments that led to your loan being charged off. Paying off this outstanding debt can have a more favorable effect on your credit score, so it's best to keep making payments on the charged off balance to improve your financial health in the long run.

    What if you settled?

    If you settle the account for less than the full remaining balance, your credit report will show this, along with a zero balance and all the missed payments that led up to the charged-off status.

    What if it was charged off and sold?

    If your charged-off loan gets sold, your credit report will show a zero balance because you no longer owe the debt to usyou now owe the organization that purchased your loan.

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  • Your credit score is a big factor in determining your interest rate and whether you qualify for a loan. By better understanding the key factors that make up your credit score, you can feel more in control.

    Sections in this article cover:

    On-time payment history

    Credit card usage

    Average age of open credit lines

    Total accounts

    Hard inquiries

    Public records

    Credit score types

    On-time payment history

    Your credit report shows your credit amounts and your track record of repaying them. Paying on time often weighs heavily into your credit score. Just one or two late payments could significantly affect it. Using automatic bill pay or calendar reminders are easy ways to help you avoid late payments.

    Credit card usage

    Your credit card usage is represented as a percentage. Its equal to your total credit card balances divided by your total credit card limits. Creditors use it to see how much of your available credit you tend to use. Lower credit card usage is generally considered to be better. If you want to decrease your credit usage, one way is to request an increased credit limit from your credit card provider. Keep in mind that to raise your limit, some companies make a hard credit inquiry that may affect your credit score. See Hard inquiries below for more information.

    Average age of open credit lines

    The longer your credit historyand the older your accountsthe better. That is why it can be a good idea to keep older credit cards open and active.

    Total accounts

    People with more accounts or open lines of credit often have higher credit scores because it shows that lenders are willing to give them credit. Having a good mix of different types of credit helps your credit health, as well. That said, it's definitely a balance, so only open accounts you really need.

    Hard inquiries

    When you apply for a credit card, mortgage, loan, or other credit, a hard credit inquiry appears on your credit report. One hard inquiry usually has little impact on your credit score, often a decrease of 15 points. Multiple inquiries can add up and have a larger impact.

    In contrast, a soft inquiry doesn't affect your credit score. Only you can see it on your credit report. Others, like lenders, can't see it. When you check your rate through LendingClub, we use a soft inquiry. Well only do a hard pull of your credit (which could affect your credit score) once your loan is approved.

    If your loan applicationisn'tapproved, theres no need to worry. Being declined doesn't hurt your credit.

    Public records like judgments, tax liens, or bankruptcies can appear on your credit report as negative items. These records typically stay on your credit report for seven years. Certain bankruptcy types might remain for 10 years. If your credit report includes a negative public record, that can tell a lender that you may have mismanaged your credit in the past.

    Public records

    Public records like judgments, tax liens, or bankruptcies can appear on your credit report as negative items. These records typically stay on your credit report for seven years. Certain bankruptcy types might remain for 10 years. If your credit report includes a negative public record, that can tell a lender that you may have mismanaged your credit in the past.

    Credit score types

    There are many different types of credit scores. The score you see when you pull your report or get it from a monitoring service may not match the score a financial institution uses to make a lending decision. Learn more about the most common credit scores.

    You can also find out more about the impact of making late payments on this website.

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  • If were not able to offer you access to a loan, you can immediately apply for a loan through one of our lending partners. Go to your account for more information.

    Youre also welcome to come back and apply with us again in the future.Keep in mind that your credit profile can change every 30 days, and this may result in a different outcome next time.

    Sections in this article cover:

    Why was I declined?

    How does being declined affect my credit score?

    Why was I declined after receiving an offer in the mail?

    Why was I declined for an additional loan?

    Why was I declined?

    The specific reasons why your loan application was declined are provided in an Adverse Action notice. You can view your Adverse Action notice by navigating to the Loan Documents page from your account.

    At LendingClub, you apply online and find out instantly whether youre pre-approved and what your offer is. If you choose to take the offer, we may ask you for documentation to verify your identity, employment, or income. If youdon'tsend us the documentation, or if your documentsdon'tmatch the information on your application, this can mean that the loan gets declined.

    We understand that when that happens, its really frustrating. However, the trade-off is a streamlined process where you get a decision quickly and don't waste time if you don't qualify.

    How does being declined affect my credit score?

    When you apply for a loan, we use a soft credit inquiry to understand your credit history. This type of inquiry doesnt affect your credit score. See Being declined doesn't hurt your credit for more information.

    Why was I declined after receiving an offer in the mail?

    We use information provided by credit bureaus to identify potential borrowers and invite them to apply.When you respond to a pre-approved offer, we request updated information from credit bureaus to verify that you continue to meet the criteria the offer was based on. We may also request additional information, such as income and employment status.

    We use all of this information to determine if you qualify for a loan. Sometimes, your current outstanding debt is too high relative to your income, or changes have occurred in your credit report since we identified you as a potential borrower. In those cases, your loan may be declined.

    Why was I declined for an additional loan?

    We consider a variety of factors to determine if you qualify for an additional loan, and then send you an invitation when you're eligible. However, we still need to review your financial profile before you can be given an offer. Though you have been a great customer, sometimes your current outstanding debt is too high relative to your income, or your financial profile has changed. In those cases, you may not qualify right away. As you pay down your debt and improve your credit score, you'll have a better chance of getting an offer. As always, theres no impact to your credit score to apply.

    The specific reasons why your loan application was declined areprovided in an adverse action notice. You can review your adverse action notice by signinginto your account. When your financial profile has changed, youre welcome to come back and see what you qualify for.

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  • Looking for a lower monthly car loan payment? By refinancing your car loan through* LendingClub, you could lower your monthly car payments, leaving you with more money in your pocket every month**. Let usput you on the road to savings!

    How it works

    Check your rate. Tell us a little about yourself and your car. Checking your rate takes only a few minutesand won't affect your credit score.

    Select the bestoffer for you.We'll show you loan offers for you to choose, if you qualify.Then, just complete our easy application online.

    Send in your documents. We'll let you know what to send us.

    You'll enjoyfixed monthly payments and the option to make additional payments or pay off your loan early without paying any fees.

    Who's eligible to refinance?

    United States citizens or permanent residents, or living in the U.S. on a valid, long-term visa

    At least 18 years old

    At this time, we accept loan applications from residents of the following states:

    Alabama

    Louisiana

    Oklahoma

    Arizona

    Maryland

    Oregon

    Arkansas

    Michigan

    Pennsylvania

    California

    Minnesota

    Rhode Island

    Delaware

    Missouri

    South Carolina

    Florida

    Montana

    South Dakota

    Georgia

    Nebraska

    Tennessee

    Idaho

    New Jersey

    Texas

    Illinois

    New Mexico

    Utah

    Indiana

    New York

    Washington

    Kansas

    North Carolina

    Wisconsin

    Kentucky

    Ohio

    Car eligibility

    You can refinance most car makes and modelsthrough us. We do have somerequirements, which may vary depending on your creditworthiness:

    Your car has to be less than 10 years old (2009 or more recent) and have fewer than 120,000 miles

    Your current loan must have at least 24 months remaining

    On-time payments on your current car loan

    Your outstanding balance on your current car loan must be between $5,000 and $55,000

    Your car must be registered in the state where you live. Your registration should be current and not due to expire in 30 days or less from the date when you applied.

    California residents' registration must be current and not due to expire in 90 days or fewer from the date when you applied.

    We don't refinance ATVs, RVs, motorcycles, commercial vehicles, or salvaged vehicles as well as the following cars:

    Make

    Models

    Chevrolet

    Express G-Series Van

    Cross Lander

    All

    Daewoo

    All

    Hummer

    All

    Isuzu

    All

    Mercury

    All

    Nissan

    Leaf

    Oldsmobile

    All

    Pontiac

    All

    Saab

    All

    Saturn

    All

    Suzuki

    All

    Volkswagen

    All diesel

    Apply for a loan now.

    Learn more

    Refinancing your car loan

    Hints for applying for an auto-refinance loan

    How long does it take to refinance my car?

    Rates and fees for auto refinance loans

    Your final loan terms

    Confirming your email address

    Submitting documents for auto refinance loans

    Uploading documents from your computer

    Uploading documents from your mobile device

    Title transfer documents

    What is a notary public and where do I find one?

    Making payments for auto refinance loans

    Paying off your previous auto loan

    * All loans are issued by WebBank, Member FDIC. Your actual rate depends upon your individual credit score and other key financing characteristics, including but not limited to the amount financed, term, a loan-to-value (LTV) ratio and other vehicle characteristics.

    ** If you decide to refinance through LendingClub, you may be able to lower your monthly loan payment or reduce your APR. However, if you choose a loan term that is longer than the term left on your existing auto loan, you will pay interest over a longer period of time, and the overall cost of your loan may be higher.

    View Article
  • In the Check your rate page, enter your contact information, email address, and income.Note: If you purchased your car with someone else, youll need to apply with that person. From the Application Type menu, just select Joint.

    Select your car loan, and then click Refinance This Loan.If you have more than one car loan, you'll need to select the one you want to refinance.

    Tell us about your car.These details help us determine the value of your car, so make sure you are as accurate as possible.If youdon'thave all the details, we can look them up for you if you provide your VIN (Vehicle Identification Number). Click the Enter Your VIN link above the Get Your Rate button:

    Year:The model year, which can be different from the year when you bought your car. Find this on your registration card or insurance card

    Make:The car manufacturer (for example, Ford or Toyota) as shown on your registration card or insurance card

    Model: The brand of the car (for example, Focus or Corolla)

    Trim:Version of the model (see More about Trims below)

    Mileage:Approximate mileage on your car

    More about Trims

    Trim levels are versions of the same car model with different features and options. For example, the Ford Focus is available as an S Sedan, SE Sedan, SE Hatch, etc. To find your cars trim, check:

    The owners manual

    The original sales invoice or window sticker from when you bought your car

    The back of your car for a decal or lettering with the trim name

    For some cars, the inside of the driver's side door will have a decal

    View Article
  • Rates

    Rates on loans through LendingClub range from 3.99% APR to 24.99% APR*. Each customers exact rate is set based on our experience facilitating billions of dollars in loans for consumers. The interest rate is intended to compensate investors for the use of their funds AND to cover losses for loans that may not get paid back. In general, the lower the risk of non-payment appears to be, the lower the rate that can be offered.

    To qualify for the lowest rate, applicants must have excellent credit, including:

    A high credit score

    A low percentage of total outstanding debt in relation to yourincome

    A long history of credit with significant successful credit lines

    Fees

    Youwon'tpay these fees:

    Auto refinance loans are NOT charged any application or loan origination fees.

    You can pre-pay the full loan amount without any fees or penalties.

    Fees you may pay:

    Your state's DMV fee to transfer your title from your previous lender to us. Youll see this fee in your Truth In Lending (TIL) disclosure when you accept your loan terms.

    We may assess late fees and other charges if you don't make your monthly loan payments on time (these fees and penalties are defined in the Loan Agreement).

    Apply for a loan now.

    * APR is the Annual Percentage Rate. Your actual rate depends upon your individual credit score and other key financing characteristics, including but not limited to the amount financed, term, a loan-to-value (LTV) ratio and other vehicle characteristics. Best APR is available to borrowers with excellent credit. Advertised rates are subject to change without notice.

    View Article
  • We offer several ways to make your monthly payment, so you can choose the method that works best for you. Well mail you a statement every month, which shows the payment amount and due date.

    To set up automatic payments

    Signing up for automatic payments means youwon'tmiss any payments and youll save money on postage. Once you sign up, well debit your payment from your bank account each month. Set up auto-pay from your To-Do List after you apply.

    To pay online, by phone, or by check

    After finalizing your loan documents, youll receive a welcome email or letter providing details on how to make your payments. For additional assistance, call 888-845-0010.

    View Article
  • If you want to cancel your loan application, please call us as soon as possible. Once your loan is funded, you have five calendar days to cancel it. If you do want to cancel, make sure you keep all the money in your account. We'll try to withdraw it within 57 business days.

    If you want to cancel a balance transfer loan, youll be responsible for having the funds in your account within 30 days from the day your loan is issued. Were unable to retrieve funds from your creditors, so you may need to contact them to collect those funds. Well try withdrawing the full amount, including the funds sent to your creditors, from your account as soon as you let us know its available.

    If the full amount hasnt been retrieve after 30 days, youll be responsible for repaying the loan, any fees, and interest. To find out more, review the Borrower Agreement.

    Sections in this article cover:

    How to cancel a personal loan application

    How to cancel an auto-refinance application

    How to cancel a small business loan application

    How to cancel a personal loan application

    For personal loans, call us at 844-557-2551, Monday to Friday from 6 am 5 pm Pacific Time.

    How to cancel an auto refinance loan application

    For auto refinance loans, call us at 888-845-0010, Monday to Friday from 6 am 5 pm Pacific Time.

    How to cancel a small business loan application

    To cancel a smallbusiness loan, you can contact your Client Advisor directly or call us at 855-846-0153. Were available and ready to help Monday to Friday from 7 am 5 pm Pacific Time.

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  • Yes, if you are eligible and approved, you can be both an investor and borrower either consecutively or concurrently. You can review the basic requirements to become a borrower here and the requirements to become an investor here.

    Since your investor and borrower accounts are considered separate, you will need to use a different email address for each account you open and you will need to go through the verification and authentication process each time you open a new account.

    View Article
  • Didnt get an email from us? It could be that our emails are being sent to your spam folder. To ensure they make it to your inbox, add LendingClub to your address book or safe senders list.

    To add us, just open the message and selectAdd to ContactsorAdd to Address Book. If you find our email in your junk or spam folder, mark it asNot SpamorNot Junkto make sure our messages go to your inbox in the future.

    View Article
  • We understand that receiving the treatment your practitioner prescribed is importantso the payment plans offered throughus give you the ability to finance up to $50,000.

    For budget-friendly payments repaid over longer terms, Fixed Rate Plans allow you to finance from $2,000 to $50,000 (amount available may vary based on state).

    Credit accounts with Promotional Rate Plans also offer longer terms, with a 17.90% APR if paid in full during the 24,36, 48, or 60 month promotional period. If the balance is not paid in full after the promotional period, a 26.99% standard APR will apply to the remaining balance. Promotional Rate Plan financing amounts range from $1,000 to $32,000.

    With credit accounts with Promotional No-Interest Plans, you can finance from $499 to $32,000 with no interest during the promotional periods of 6, 12, 18, or 24 months. If the balance is not paid in full after the promotional period, a 26.99% standard APR applies to any remaining balance.

    Of course, these must be qualified treatment expenses, and the payment plan/credit account is subject to credit approval.

    Plan options may vary by provider. If you still have questions, please call us at 800-630-1663. Were here to help.

    View Article
  • No, checking your rate and applying for a loan through LendingClubwon'taffect your credit score. It generates a soft credit inquiry to provide insight into your creditworthiness. This is visible only to you, not to creditors or others who see your credit report.If you receive a loan through LendingClub, then a hard credit inquiry that may affect your credit score will appear on your credit report.

    Keep in mind that new loans are factored in your credit score. Over time, they can help you improve your credit by showing you can make on-time monthly payments.

    If were unable to offer you access to a loan, your credit score will not be impacted. Youll be able to seethe soft credit inquiries, but thesewont be visible to creditors or other users of your credit report.Learn more about the factors that make up your credit score.

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  • Once your loan is approved and backed by investors, your loan is deposited into your bank account. Depending on your bank, it may take a few days for the funds to appear in your account.

    Interest is chargedstarting the day the loan is issued. If your bank takes a few days to deliver the funds to your account, interest still accumulatesfrom the day the loan is issued.

    Your first payment is due one month after your loan is issued and the funds are sent to your account, even if your bank takes a few extra days to make the funds available.

    If you have a balance transferloan, a portion of the loan is used to pay down your existing balances, and the rest is deposited into your bank account.

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  • When you invite friends to join the club, they can earn up to $700 in investment credits.1

    To qualify, your friends must open a new LendingClub account with your invite link and invest within 90 days of opening that account. They will earn investment credits based on their account type and how much they invested within 90 days opening an account.

    Amount invested

    Credit for a taxable account

    Credit for a retirement account

    $2,500$5,499

    $25

    $0

    $5,500$12,499

    $50

    $50

    $12,500$24,999

    $100

    $100

    $25,000$49,999

    $200

    $200

    $50,000$99,999

    $400

    $400

    $100,000+

    $700

    $700

    Log in to your account to invite your friends.

    1 This offer is valid for new LendingClub Notes investors. To be eligible, your friend must: 1) register using your unique link, 2) transfer New Funds to their account, 3) invest within 90 days of opening the account, and 4) meet the eligibility requirements to invest through LendingClub, including the state suitability requirements.

    For the purpose of this offer, New Funds means funds that have been deposited from an external source into a new LendingClub investment account. Additionally, invest, investment or investing means funds have been used to purchase Notes on the primary market.

    The amount of any investing credit will be determined based on both the amount of New Funds transferred from external accounts before the 90-day deadline and the amount of those New Funds invested within those 90 days. The account credit, if awarded, will be processed by the 120th day of the account's opening date.

    Investment credits available for a taxable account: Transfer and invest $2,500 to $5,499 and get $25 to invest; transfer and invest $5,500 to $12,499 and get $50 to invest; transfer and invest $12,500 to $24,999 and get $100 to invest; transfer and invest $25,000 to $49,999 and get $200 to invest; transfer and invest $50,000 to $99,999 and get $400 to invest; transfer and invest $100,000 or more and get $700 to invest.

    Investment credits available for a retirement account: Transfer and invest $5,500 to $12,499 and get $50 to invest; transfer and invest $12,500 to $24,999 and get $100 to invest; transfer and invest $25,000 to $49,999 and get $200 to invest; transfer and invest $50,000 to $99,999 and get $400 to invest; transfer and invest $100,000 or more and get $700 to invest.

    Investment credits can be used solely for investing in Notes offered by LendingClub on the primary market and will not be available for withdrawal as cash or transfer from the account to which they are credited. Investment credits may be subject to U.S. income tax and any taxes related to the investment credits are the recipients responsibility. Existing accounts are not eligible for this offer. LendingClub may discontinue the invite-a-friend program at any time without notice.

    View Article
  • Your LendingClub account cash balancewhich consists of all of the cash in your account that is not invested in Notesis held in a special in trust for (ITF) pooled deposit account at an FDIC insured banking institution. Your uninvested cash is, therefore, covered by FDIC insurance subject to any applicable limits. Please keep in mind that while the uninvested cash in your account is FDIC insured, your money invested in Notes is not, and nor are the Notes themselves.

    For more information, review the prospectus here.

    View Article
  • After you submit your application, you'll get an email with instructions for confirming your email address. Confirming your email address ensures that we can keep you updated on your application.

    To have the instructions re-sent:

    Sign in to your account.

    ClickRequest a new confirmation emailin your To-Do List.

    You'll get an email at the address you entered in your loan application that includes a link and a confirmation code. Youll use that code to confirm that email address. It could take up to 15 minutes for you to receive the message, so don't worry if you don't see it right away!

    Each time you request a new confirmation code, all previous confirmation codes expire. Only the most recent code will work.

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  • When you upload a document in your To-Do List, the status updates to show that it was received.

    Onceyou'vewrapped up your To-Do List, the status of your documents will change. That lets you knowthey'rebeing reviewed. If you need to do anything else, we'll get in touch! You can visit your account any time to see your loan status.

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  • In some cases, we may need to confirm your employment before your loan can be issued. The fastest way to confirm your employment is to provide your work email address.

    Your work email address is ONLY used for employment verification. All other emails about your loan will go to the email address you put on your loan application.

    To get started:

    Sign in to your account.

    FindConfirm your employment in your To-Do List, and click Learn How.

    Enter your work email address and clickSubmit.

    Check your work email for a one-time confirmation email. It may take a few seconds to get to your inbox.

    Click the button in the email to confirm thatyou'vereceived it. This verifies that you have an active email account with your employer.

    To confirm your employment without your work email, just clickId rather not provide my work email,orIdon'thave a work email. Well use a different method to confirm your employment.

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  • LendingClub is the worlds leading online marketplace for connecting borrowers and investors. We're transforming the banking industry to make it more transparent, efficient, and customer-friendly.

    Learn more about borrowing

    Its quick and easy to check your rate and see what you qualify for:

    Personal loans

    Auto loan refinancing

    Small business loans

    Patient solutions

    Learn more about investing

    Invest in LendingClub Notes through two of our account types:

    Taxable accounts

    Retirement accounts

    View Article
  • Applying for a personal loan through us is fast, easy, and confidential. To apply for a joint loan with someone else:

    Check your rate at lendingclub.com. In just a few minutes, you can see what the two of you qualify for without affecting your credit score.*

    SelectJointfor the Application Type. Enter information about both yourself and the co-borrower.

    Choose your offer. If the two of you qualify, you'll receive multiple loan offers. Simply pick the one you both like best.

    Complete the online application. Youll provide information about both of you so we can review your application.

    Confirm your information. Your To-Do List shows what else youll need to do to complete your application. You may be asked to upload documents to help confirm your identity, income, or employment. No need tosend anything you havent been asked forextra documents can delay your application.

    Hold tight! We'll review your application and find investors to back your loan. Youll get emails updating you along the way. You can also visit your account any time to see the progress on your loan.

    Receive your loan. Once your loan is approved and backed by investors, it will be deposited into your bank account within 4business days.

    The whole application, approval, and funding process can take as little as a week. Sometimes, it can take a little longer.

    Once a joint application is approved, each borrower and co-borrower are fully obligated to repay the loan.

    Apply for a loan

    *Checking your rate generates a soft credit inquiry, which is visible only to you. A hard credit inquiry that may affect your credit score only appears when your loan is issued.

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