A-
74/100
LG Electronics North America Claimed Company
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Life’s Good with LG! read more
LG Electronics North America Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The team is what makes the company a positive place.
Review from HR Dept
Fast paced culture, work hard play hard
Review from HR Dept
We have come a long way together and we are making so much progress towards our company goals.
Review from Engineering Dept
Employees are really energized by our products and have fun representing them and it forms a close bond across colleagues- people help each other and there is a sense of belonging and wanting to push yourself to make the company successful
Review from HR Dept
The positive about the culture is good benefits.
Review from Engineering Dept
The environment is very focused on tracking countermeasures for defects and issues and ensuring that they are the appropriate solutions.
Review from Engineering Dept
The attempts to keep English speaking people notified. However, there are stressful times where a dedicated translator would be most appreciated.
Review from Operations Dept
Dynamic environment in this area very nice
Review from Finance Dept
We are a small group and operate as a team and a family
Review from HR Dept
Great company, I love the company, but the management needs a lot of attention.
Review from Customer Support Dept
People are the best thing
Review from Admin Dept
The only positive thing that comes to mind is Korean food.
Review from Customer Success Dept
When there is team work between departments. Most are in conflict with KPI.
Review from Customer Support Dept
Among the workers, culture is great, environment sometimes can be confusing and disorganized
Review from Engineering Dept
I can not think of anything positive right now except that I am getting paid to come to a job .
Review from Customer Support Dept
friendliness of my immediate team members.
Review from Product Dept
Good team mates, very hard to learn the job in my position, a lot of on the fly learning.
Review from Customer Support Dept
Health benefits and free food. I literally hate everything else.
Review from Customer Support Dept
Starr awards. allow managers to gift to people in other departments for helping.
Review from Customer Support Dept
The environment changes too quickly
Review from Customer Support Dept
What needs to change to make the company culture better?
American CEO, or Americanized CEO, old school Korean culture is not acceptable.
Review from Operations Dept
LG HQ needs to learn, we are a global company not a korean company. In order to compete globally, start adopting traits of a global company. Ask anyone that has worked in global companies what that means! PLEASE FOR THE SAKE OF EMP Productvity, IMPROVE OR GET RID OF THE CLOUD PC! It's TERRIBLE !
Review from Marketing Dept
There are so many places where company culture needs changes. A culture of grooming individuals for success and understanding all facets of the job instead of being given a problem and simply told to find soloutions that are always not good enough would be an excellent change.
Review from Customer Support Dept
Autonomy. A fewer number of FSEs. (Way too short term oriented) Competitive wages. and thinking about retention
Review from Business Development Dept
More interaction, More knowledge sharing, more resources and more knowledge-able people
Review from Engineering Dept
not much share with this
Review from HR Dept
Senior management team need to be able to adjust to current culture of workforce. they are reluctant to adjust to change that are happening in society.
Review from Admin Dept
remove negative impact that is out of our control such as part backorders and shipping delays that effect our performance ratings. Require HR to respond. I requested help a half dozen times over several years and never had a response by email or phone. even after several attempts
Review from Operations Dept
- Do not think the "LG WAY" is the only way. Acceptable to changes. - Give up your status quo (FSEs, Partleaders, team leaders) - Hire the right people in the right positions. Let some people go! - Give more authority to all exempted employees
Review from Finance Dept
Cease promotions, raises, awards based on directors 'favorites' or popularity contests. Have literally only seen HANDFUL of people promoted or given raises due to hard work. People who do good work, do NOT get fair raises or promotions.
Review from Operations Dept
Understand that people need their ideas not only heard but acted upon.
Review from Product Dept
Change when these surveys are sent out. Less reporting we spend more time reporting than our normal activities most of the time. Trust the people you have
Review from Customer Support Dept
I think it starts from top down. Myself and my team feel very removed from what is going on elsewhere.
Review from Marketing Dept
Raises for frontline staff. Meaningful change in bonus structure. Meaningful change in logistics.
Review from Customer Success Dept
more transparency and ability to grow ones career
Review from Marketing Dept
JUST DO NOT DO ANYTHING
Review from Admin Dept
Less focus on process, more focus on people. All IT, systems and accounting is managed by HQ Korea. Those systems and processes do not transfer/translate to American culture. All of the systems are so antiquated and cumbersome.
Review from Sales Dept
Internal processes need to make better sense. Departments need to more collaborative. Traditional hierarchies need to be reviewed.
Review from Sales Dept
We need far less administrative duties that are taking us away from selling and meeting with customers. Our Accounting and Claims process is broken and the unwavering reluctance to make exceptions in the interest of retaining strategic customers is extremely frustrating.
Review from Sales Dept
Less focused on the short term and knee jerk reactions - more focused on the future strategies
Review from Operations Dept
×